Hotel Messner

3.5 star property
Riverside hotel with coffee shop/cafe and restaurant

Photo gallery for Hotel Messner

Exterior detail
Point of interest
Front of property
Superior Double Room, Canal View | View from room
Superior Triple Room, City View

Reviews

4.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
The current price is AU$81
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
Dorsoduro 237, Venice, VE, 30123
  • Place, Peggy Guggenheim Museum
    ‪2 min walk‬
  • Place, Basilica di Santa Maria della Salute
    ‪2 min walk‬
  • Place, St. Mark's Square
    ‪8 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪43 min drive‬

Room options

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Classic Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Quadruple Room (with Private External Bathroom)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Family Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds OR 2 Double Beds and 1 Twin Bed

Classic Apartment, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 30 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Apartment, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Apartment, Ground Floor

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

Appartamento con 2 camere da letto

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
2 bedrooms
Down duvet
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Bed

Superior Double Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Double Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 20 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Quadruple Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Deluxe Triple Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 22 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Quadruple Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Deluxe Double Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 18 sq m
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

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About the area

Venice

Hotel Messner puts you in the heart of Venice, within steps of Punta della Dogana and Peggy Guggenheim Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Ristorante Messner, serves Italian cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 8:00 AM and 10 AM. There's also the convenience of an airport shuttle. .Places within a short walk of this 3.5-property class Dorsoduro hotel include Basilica di Santa Maria della Salute and St. Mark's Basilica is within 15 minutes.

What's nearby

  • Peggy Guggenheim Museum - 2 min walk - 0.2 km
  • Basilica di Santa Maria della Salute - 2 min walk - 0.2 km
  • Teatro La Fenice - 5 min walk - 0.4 km
  • St. Mark's Square - 8 min walk - 0.7 km
  • Doge's Palace - 10 min walk - 0.9 km

Restaurants

  • ‪La Caravella - ‬15 min walk
  • ‪Bar Ducale - ‬15 min walk
  • ‪Corner Pub - ‬4 min walk
  • ‪Gelateria Nico - ‬8 min walk
  • ‪Ombra del Leone - ‬18 min walk

About this property

Hotel Messner

Riverside hotel with coffee shop/cafe and restaurant
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Messner.

This 3.5-star Venice hotel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1700
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Messner offers 31 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down duvets. 48-inch Smart televisions come with digital channels. Bathrooms include a shower.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 70; reservation required
  • Snack bar/deli

Restaurants on site

  • Ristorante Messner

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Tile flooring in public areas
  • Visual fire alarm

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1700
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Dorsoduro 216]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Some guestrooms at this property are located 50 meters away from the hotel.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: EUR 25 per day (2953 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT027042A1WCY5TXLT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Messner
Hotel Messner Venice
Messner Hotel
Messner Venice
Hotel Messner Hotel
Hotel Messner Venice
Hotel Messner Hotel Venice

Frequently asked questions

What is the cancellation policy at Hotel Messner?

Hotel Messner offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Messner?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Messner on 18 Dec 2025 start from AU$68.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Messner?

The closest beach to Hotel Messner is Marina di Venezia (8.5 km).

What makes Hotel Messner a romantic place to stay?

Beachfront dining and couples dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Messner.

Is Hotel Messner family-friendly?

You bet! With amenities such as children's meals, as well as highchairs in the guestrooms, it's no surprise that Hotel Messner is a hit with families.

Does Hotel Messner serve breakfast?

Yeah, continental brekkie is offered daily from 8:00 AM to 10 AM.

Is there a free airport shuttle available at Hotel Messner?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Messner?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Messner?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Messner?

No, only service animals are allowed.

Reviews

Hotel Messner Reviews

4.8

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness
Rating 10 - Excellent. 29 out of 255 reviews
Rating 8 - Good. 39 out of 255 reviews
Rating 6 - Okay. 41 out of 255 reviews
Rating 4 - Poor. 40 out of 255 reviews
Rating 2 - Terrible. 106 out of 255 reviews

Reviews

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in Venice

Had a lovely time in Venice, great location but not a busy area which was ideal, breakfast was lovely and staff were fantastic and friendly would stay here again
Stayed 2 nights in Sep 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Fitore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

disrespectful Owner 👎, great workers 🥰✨♥️

if i would go back in that hotel it’s just because of people that worked there, they were amazing kind and very friendly, we had so much fun together, but what i didn’t like was the old lady there she was the owner she was very rude 👎 she has no respect for the costumers especially with small kids like us , also she disturbed the personal workers when they were friendly , Food very delicious Edward & Daniela and the women with blonde hair 5 stars to them 😍😍♥️♥️♥️✨✨✨
Edward ♥️
Stayed 2 nights in Aug 2025

6/10 Okay

Joseph

Not a bad dwal
Stayed 2 nights in Aug 2025

4/10 Poor

Prasad Varghese

Travelled with family
No wifi connection in the room at all
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canal view, walkable!

The room was quite large and accommodated all of the people in my party perfectly. There was an issue with the air conditioner and it did not stay on. It had to be constantly turned on every few hours or it would get very hot. We were on the first floor which was nice and quick to get out. We also faced the canal which was really cool. The room was a bit damp but it is an old building near water. It was easy to get around getting to the main bridge over the grand canal (about 10 minutes) or a water taxi about 10 minutes start to finish to St. Mark's Square. There is also the water ferries about five minute walk to go to further places in Venice. Great coffee shop about 3 minute walk away.
Stayed 2 nights in Aug 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Unfortunately there was what looked like to be mold in the bathroom and bugs flying around in the room. I don’t want to be too harsh and give it a 1 but it does need some work.
Stayed 2 nights in Aug 2025

6/10 Okay

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beds were not the most comfortable. Also, there were ants under my kids bunk beds. Some hotel rooms were in different buildings so we had to walk out of the lobby into another building. It is very quiet but longer walking distance to historic center.
Stayed 1 night in Aug 2025

4/10 Poor

Rédjino

Stayed 2 nights in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay !

The location is amazing , you literally staying in the core of Venice , my complain is the a/c for the size of the room it does not blow enough air to keep room fresh you would have to open windows and the bad side of that is that mosquitoes will enter your room and you know the rest , bed was a bit to hard for my liking but you may find comfortable, and WiFi is not good on the room I was at at all , besides that I totally recommended.
Stayed 3 nights in Aug 2025

6/10 Okay

Francisco

Travelled with family
Liked: Cleanliness
The hotel has a very authentic and rustic feel, which added to our trip. However, some amenities were not available while we were there. For example, we stayed there during a humid storm, and our air conditioning was out most of the time. We also didn't have a working TV, or weren't able to open the windows because they looked like they were going to fall off or were screwed into the wall. We let the staff know, and they at least got our A/C working, but it took a while and made it uncomfortable to sleep that evening.
Stayed 2 nights in Jun 2025

8/10 Good

Kirstene D

Travelled with family
Liked: Cleanliness, staff & service, amenities
If on a budget, this is a great option! Very small bathrooms, limited A/C, & could be cleaner. Staff was very friendly and helpful!
Stayed 2 nights in Jul 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!

Horrible Hotel. Beware! After a horrible check-in we were directed to our “quad room with a double and two twin beds” overlooking the canal. When we arrived we noticed we were given a double bed with only a futon. The front desk agents were grumpy and unkind. They didn’t want to help at all. Alas I slept on a single futon with an 8 year old WILDLY UNCOMFORTABLE. The hotel itself is falling apart. Our door frame was held together with a strip of plastic that we could literally open the locked door with a good pull, definitely didn’t feel safe. The air conditioning is not controllable because they have taken the remotes, leaving you with whatever settings they see fit (ours was set at 23 degrees). Finally walking up the stairs there is wallpaper peeling off showing mold behind it. Save yourself a headache on your Venice adventure and do not book this hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Blanca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was very disappointed when i got to the hotel the pictures on line are nothing like the room the have us or was disgusting. The rug and corners were moldy the toilet seat was broken. I did not stay there i went to another hotel.
Stayed 2 nights in Jul 2025

8/10 Good

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old place. Well located. Bit tricky to find at first. Easy walking to main sites.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel. Very well located in a calm area. Walking distance from Saint Marco Square.
Stayed 3 nights in Jun 2025

6/10 Okay

raymond

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

TROY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE!

BEWARE!! Completely unacceptable. Sent two emails got zero responses. False advertising at its best. AC a complete joke, hose hanging out an open window, outlets that don’t work,toilets that don’t flush so disappointing.
Stayed 3 nights in Jul 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel! The restaurant in the hotel has excellent food!
Stayed 1 night in Jul 2025

2/10 Terrible

Edward

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was absolutely awful and looked nothing like the pictures. They have 2 buildings under the same hotel name, one rated 3 stars and one four. I believe the photos are all from the four star hotel. There was a pungent musty-damp smell in the room, so much so it posed a health concern. Water damage visible on the walls coming through the wallpaper. Bathroom was very dirty and had black mold on the walls. This was false advertising and we feel like we’ve been scammed.
Stayed 3 nights in Jun 2025

2/10 Terrible

ce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Let’s put it this way, we ended up booked another hotel on the spot!
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good Location in central venice, however after reading all the recent reports of bed bugs it did bring paranoia. Our air con was dripping some unknown liquid onto the bedframe directly below, room had a musty smell & carpet looked worn with yellow tints on the edge of the red. Despite this, I would recommend keeping bags off the floor and hanging clothes up, thankfully didnt get bitten though but the fear of bed bugs was enough to make me unsettled for the duration of the trip despite being there for such a short amount of time. The hotel itself does clean sheets every day and I did notice that the bed itself is not placed against any walls, with at least a 15 cm gap, suggesting the property are aware of said infestation and are perhaps taking some measures of prevention. There were 4 of us in total but none of us appeared to get bitten. Door lock also didnt work properly.
Stayed 2 nights in Jun 2025

4/10 Poor

Sapna

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest hotel. Bathroom very dirty, lots of ants and insects crawling around. Had to wear shoes indoors the whole time. Bed was uncomfortable, ac stayed at one temp so it got very cold at night. Shower was very dirty, drain didn’t work well.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nona

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property – a scam with zero customer service. Our AC wouldn’t turn off, and instead of fixing it, they disconnected the electricity in our room just to stop the AC from blowing. We had to choose between having power or freezing. The room was dirty, the door wouldn’t lock, and there was no responsible staff or front desk available. Do not stay at this horrible place.
Stayed 2 nights in Jun 2025

8/10 Good

Renee

Friendly and he
Stayed 2 nights in Jun 2025