Charming Family Hotel

3.0 star property
Guesthouse in Richmond with free parking

Photo gallery for Charming Family Hotel

Living area
Exterior
Exterior
Desk, soundproofing, free WiFi, bed sheets
Desk, soundproofing, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$114
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
10100 Francis Rd, Richmond, BC, V6Y 3Z9
  • Place, CF Richmond Centre Mall
    ‪4 min drive‬
  • Place, Steveston Village Historic Waterfront
    ‪10 min drive‬
  • Place, Steveston Fisherman's Wharf
    ‪10 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fan
Private bathroom
Shower/bath combination
Electric kettle
Cookware/dishes/utensils
  • Sleeps 2
  • 2 Queen Beds

Queen Room 2 with Shared Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/bath combination
Electric kettle
Cookware/dishes/utensils
Desk
  • Sleeps 2
  • 1 Queen Bed

Queen Room 1 with Shared Bathroom

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/bath combination
Electric kettle
Cookware/dishes/utensils
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the area

Richmond

At Charming Family Hotel you'll be 3.5 km (2.2 mi) from CF Richmond Centre Mall and 3.6 km (2.2 mi) from Minoru Park. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a garden and a picnic area. Plus you'll find luggage storage. There's also the convenience of free self parking. .Within a 20-minute drive of this 3-property class Shellmont guest house, attractions include Tsawwassen Ferry Terminal and BC Place Stadium.

What's nearby

  • CF Richmond Centre Mall - 4 min drive - 3.2 km
  • Richmond Olympic Oval - 7 min drive - 5.4 km
  • Richmond Night Market - 7 min drive - 5.6 km
  • Steveston Village Historic Waterfront - 10 min drive - 7.0 km
  • Steveston Fisherman's Wharf - 10 min drive - 7.0 km

Getting around

  • Richmond-Brighouse Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 29 min drive
  • Vancouver International Airport (YVR) - 19 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪A&W Restaurant - ‬18 min walk
  • ‪Chatime - ‬18 min walk
  • ‪Gami Sushi - ‬3 min drive
  • ‪Pizza Hut - ‬2 min drive

About this property

Charming Family Hotel

Guesthouse in Richmond with free parking
As a guest of Charming Family Hotel, you'll find a garden and a picnic area. Public spaces have free WiFi. Free self parking is available.

This 3-star Richmond guest house is smoke free.

  • 3 guestrooms or units
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
Charming Family Hotel offers 3 air-conditioned accommodations with complimentary slippers and fans. This Richmond guest house provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Renovations and closures

The property is closed between 23 December and 8 January.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: CAD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property Registration Number H588461752

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

What is the cancellation policy at Charming Family Hotel?

Charming Family Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Charming Family Hotel?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Charming Family Hotel on 2 Nov 2025 start from AU$113.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Charming Family Hotel?

Yep, Charming Family Hotel has a free self car park.

Are there any beaches close to Charming Family Hotel?

The closest beach to Charming Family Hotel is Kitsilano Beach (14.4 km).

Is there a free airport shuttle available at Charming Family Hotel?

No, Charming Family Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Charming Family Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Charming Family Hotel?

No, pets are not allowed.

Charming Family Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 263 reviews
Rating 8 - Good. 58 out of 263 reviews
Rating 6 - Okay. 37 out of 263 reviews
Rating 4 - Poor. 28 out of 263 reviews
Rating 2 - Terrible. 29 out of 263 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Daryl

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The "Charming hotel" is a very contractor grade home that is renting out each bedroom. Feels like a boarding house. No tv in the bedrooms. It was quite a long walk just to find a Grocery store or restaurant. On a busy street. There are a few parks nearby which is nice. The room was clean. I'm traveling on business and probably would just pay for a regular hotel room next time.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Lovely place
Stayed 1 night in Jul 2025

2/10 Terrible

Charlotte

Guests in Room 2 won't stop talking at 1 am in the morning. Impossible to get a normal, restful night of sleep.
Stayed 1 night in Jul 2025

2/10 Terrible

Charlotte

Guests staying in Room 2 won't stop talking loudly at 1 am in the morning. Impossible to get a restful night of sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, easy to find, host helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Justme

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike the description, there is practically no onsite parking. (1 spot for 4 rooms). Self check in went about as poor as it could go. We came into a dirty common room with empty food packaging left around. Our room was supposed to be locked, instead the door was open and it was snickering hot in there. The room floor was dirty as well as walls and closet doors. Lots of damage to be spotted all around the room. The room is tiny and looks nothing like the pictures. Our room shared a wall with the common bathroom, which made it very noisy because of both loud plumbing and guests. I won't be back here.
Stayed 1 night in Jul 2025

6/10 Okay

Ximing

Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience despite my misinterpretation of what family meant! Una was a gracious host with a charming little hotel, that is owned by her family. Our room was the size of an apartment in Europe, with all necessary amenities for a wonderful stay. We stayed 2 nights and picked blueberries and strawberries at the neighboring property for breakfast with our granola and yogurt. Very enjoyable experience for me, my wife and our 8 year old daughter.
Stayed 2 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
It was a good place
Stayed 1 night in Jul 2025

10/10 Excellent

Farrukh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We stayed one night with two bedrooms booked. We checked in late with no issues. The owner however told us to keep it down while coming in. No issues.
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ward

Stayed 1 night in Jul 2025

4/10 Poor

Rajni, sacramento

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room and bathroom was dirty. There was hair all over the bathroom and the shower. The sides in the bedroom had dust and used co don and pink balloons with dust behind the dresser. It was disgusting. We didn’t see this until morning moved the dresser to charge the phone.
Stayed 1 night in Jul 2025

8/10 Good

Jeanine

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Home was very quiet and in a really safe neighborhood across from a berry farm where you can pick your own berries. Beds were really comfortable and i couldnt hear my friend get in/out of bed at all. Drawbacks one towel for 4 nights, no washcloths, no room refrigerators, no tv, no utensils, old supplies from past guests left in bathroom. Easily remedied, wouldnt prevent me from going back again
Stayed 4 nights in Jul 2025

4/10 Poor

kevin

Disliked: Amenities
Older house, blinds have a decade of dust, owner friendly enough but sheets were stained(assumed they were clean…)
Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean accommodation. Well situated for the airport approx 20 minutes away. Bit awkward to find initially.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Travelled with family
Disliked: Cleanliness, amenities
They upcharge after you have booked if you have more than 2 people staying even though the room is advertised for 4 with no mention of having to pay more. We had our 2 children with us and had to pay $50 each after I had already booked and paid. Floors were not vacuumed, windows had mold on them. No a/c. Bathroom shower had not been cleaned prior to our stay.
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Malhar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfortable place to rest

My stay here was relaxing after a long flight from the east. Check in was easy and information was provided in the email. The host was friendly, understanding and accommodating in the sense that she allowed me early check in for a fee and let me check out a bit later. The room was clean with a small dining table( with a coffee maker and mugs) couch and a nice view from the window. It turns out, you have to be on the quieter side when staying here so other guests do not get disturbed. Like you cannot play music if you have portable speakers. The washroom was clean and shared but I never had issues when I used it. The shower facilities could be better as the shower door did not have a handle. Other improvements could be to have tissues or wet tissues in the room. This is more ideal for solo travellers who want to rest or work quietly I guess. The area was not bad as it was 14 minutes from the airport and 24 hours shoppers drug mart. Nearby I saw a lot of Asian and sushi restaurants. It is kind of out of the way of main areas so you have to go a bit further to catch sky train to get to downtown. Overall my experience was nice and the host made my stay comfortable more so with the check in check out requests.
Stayed 1 night in Jun 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my second time staying here and will keep in mind for the next time im in town. Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Ovidiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation, good location, had to change room due to shower malfunction.
Stayed 1 night in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
Not impressed at all. Bed was way to hard, no place to plug your phone in at bedside and when I pulled night stand out to find outlet for phone you could tell it has not be cleaned for awhile. There was a power bar on stand across the room, plug my phone in there. Woke up @ 3:45 check my phone never charged at all. Had to plug phone in bathroom. It’s not hotel it’s a house and when I open door very strange smell. There was a very strange smell when I opened front door went up to room same smell. Absolutely no human connection at all.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Travelled with family
Very good experience with room and was very quiet place clean and the manager on the phone was just great thankyou Una I would recommend it to anyone
Stayed 1 night in Jun 2025

10/10 Excellent

Miles

Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport. Easy.
Stayed 1 night in May 2025