Best Western Plus Burnaby Hotel

2.5 star property
Hotel in Burnaby with free breakfast and 24-hour front desk

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Lunch and dinner served
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$208
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Deer Lake
    ‪18 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Kitchen
Mini-fridge
HDTV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Non-Smoking, Flat Screen Television, Work Desk, Mini Fridge, In-Room Safe, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

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About the area

Burnaby

Best Western Plus Burnaby Hotel puts you in the heart of Burnaby, within a 20-minute stroll of Metropolis at Metrotown and Crystal Mall. Highlights at this hotel include a restaurant and free buffet breakfast. .The restaurant, Jin Jiang Shanghai, is open for lunch and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 20-minute drive of this Burnaby hotel include Vancouver Waterfront and Canada Place Cruise Ship Terminal.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.8 km
  • Deer Lake - 18 min walk - 1.5 km
  • Crystal Mall - 19 min walk - 1.6 km
  • Central Park - 3 min drive - 2.3 km
  • British Columbia Institute of Technology - 3 min drive - 2.9 km

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver International Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪88 Noodle House - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Great Bear Pub - ‬5 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel in Burnaby with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 10 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

Is parking available at Best Western Plus Burnaby Hotel?

Yep, Best Western Plus Burnaby Hotel has a self car park for CAD 10 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on 8 Feb 2026 start from AU$207.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Burnaby Hotel?

The closest beach to Best Western Plus Burnaby Hotel is English Bay Beach (13.4 km).

Does Best Western Plus Burnaby Hotel serve breakfast?

You bet, visitors give top marks to the free buffet brekkie here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Burnaby Hotel?

No, Best Western Plus Burnaby Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Burnaby Hotel?

Yep, you can grab a meal at Best Western Plus Burnaby Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Best Western Plus Burnaby Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Burnaby Hotel?

Cats and dogs are welcome at Best Western Plus Burnaby Hotel, with food and water bowls on offer.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 680 out of 1276 reviews
Rating 8 - Good. 364 out of 1276 reviews
Rating 6 - Okay. 155 out of 1276 reviews
Rating 4 - Poor. 43 out of 1276 reviews
Rating 2 - Terrible. 34 out of 1276 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great! Service everywhere was good! The breakfast staff were always warm and welcoming and helpful! Room was super clean! Breakfast was good three out of four mornings! It was lukewarm one day and the sausage rounds dried out a little! However overall it was comfortable, quiet and we would stay there again!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in decent location. Able to walk to desired locations. Room is clean, beds are super comfortable. Would have liked some utensils in the room so you could use the room amenities better. I saw no point in making coffee since I couldn’t stir it for example.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jenwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. It has laundry machine too, no need to bring lots of clothes.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sonny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Staff are nice
Stayed 7 nights in Oct 2025

10/10 Excellent

Marius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean and safe.
Stayed 2 nights in Sep 2025

10/10 Excellent

RUTH, Parksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was too loud for me when it was working. We were unable to use the breakfast facility due to having to leave the hotel by 5:30 am. But the lady at the front desk compensated us with 2 bottles of water and 2 bags of sun chips.
Stayed 1 night in Oct 2025

10/10 Excellent

Jongo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. A lot of breakfast choices were possible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nasrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aruna greeted us and was very friendly and welcoming! Will definitely stay here again! Great service, highly recommend if you are looking to stay in the area.
Stayed 3 nights in Oct 2025

8/10 Good

Mirella

Liked: Staff & service, amenities, property conditions & facilities
The property is well maintained for an older hotel. The staff, especially the breakfast staff were very friendly and the breakfast was great, and free! The best thing about my room was that it was quiet and the bed was comfortable. It was not the cleanest though, had some crumbs on the floor, a dirty rag in the closet and the furniture was older with scratches on it, the drawers wouldn’t fully close. The location of the hotel is perfect for me though. Will stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

Pennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was free parking and a great breakfast included with the stay. Our standard room was small but adequate. There is a very nice lobby to relax in and the staff were knowledgeable and friendly. We would stay here again if in the area.
Stayed 7 nights in Oct 2025

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Close to Metrotown and clean.
Stayed 2 nights in Oct 2025

8/10 Good

Kristi

Travelled with partner
Disliked: Property conditions & facilities
Pros: clean rooms, comfortable beds, good location. Great free breakfast. Cons: its a motel style (entrance from putside), older property, furniture is looking old. Our room had no view (window looked over a stairwell) and the air con / heater unit was extremely loud when it ran. Also no carpet in the room, which made the floor uncomfortably cold. We stayed one night and it was fine, but it the not the quality I would expect in a Best Western Plus.
Stayed 1 night in Oct 2025

8/10 Good

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property with great breakfast
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value. For money
Stayed 13 nights in Sep 2025

6/10 Okay

Tuvshin

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Siobhan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Spotless room. Looks recently refreshed. Comfy bed. Pet friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Seungyup

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

James, Chicago

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Randi, West Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast Internet, wide variety of TV channels, staff is friendly, elevator for second floor, room was big and spacious. Not so easy to get into parking lot if you’re travelling from the mall. Other than that, everything was perfect.
Stayed 2 nights in Oct 2025

4/10 Poor

Viththiya

Stayed 6 nights in Sep 2025

8/10 Good

Olukayode, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were responsive .
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
This was a nice hotel and was OK. I felt like it was a good value overall, but it wasn’t fancy by any sense of the word.
Stayed 3 nights in Oct 2025

8/10 Good

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Best Western Plus Burnaby Hotel was clean, however the TV was not connected and hence we were unable to see the normal news. The front Lady Staff forgot to give us our wake up call in the morning, if I did not get up on my own we would have missed our Flight to Toronto. The check in Staff a Person by the name of Dinesh was VERY HELPFUL we checked in on 8 September2025 and checked out on 10 September 2025. Kind Regards From Australia 5 October 2025
Stayed 2 nights in Sep 2025