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Best Western Plus Burnaby Hotel

2.5 star property

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Lobby
Lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
The current price is AU$279
includes taxes & fees
1 July - 2 July

Explore the area

View map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Place, Deer Lake
    ‪8 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Queen Room with Sofabed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4
  • Free Wi-Fi

Accessible-1 Queen, Mobility Accessible, Bathtub, Work Desk, In-Room Safe, Mini Fridge, Non-Smoking, Full Breakfast

  • Sleeps 2
  • Free Wi-Fi

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About the area

Burnaby

Best Western Plus Burnaby Hotel places you in the heart of Burnaby, within a 15-minute walk of Metropolis at Metrotown and 1.8 km (1.1 mi) from Deer Lake. Highlights at this hotel include a restaurant and free buffet breakfast. .The restaurant, Jin Jiang Shanghai, is open for lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Burnaby hotel include Pacific Coliseum and Simon Fraser University.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.8 km
  • Crystal Mall - 19 min walk - 1.6 km
  • Central Park - 5 min drive - 2.3 km
  • British Columbia Institute of Technology - 7 min drive - 2.9 km
  • Deer Lake - 8 min drive - 1.6 km

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver International Airport (YVR) - 33 min drive

Restaurants

  • ‪The Meat Up Bbq Burnaby - ‬6 min walk
  • ‪Kiku Sushi - ‬9 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Great Bear Pub - ‬5 min walk
  • ‪GAON - ‬4 min walk

About this property

Best Western Plus Burnaby Hotel

Best Western Plus Burnaby Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 10 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 15 May and close on 15 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

Is parking available at Best Western Plus Burnaby Hotel?

Yep, Best Western Plus Burnaby Hotel has a self car park for CAD 10 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of 25 June 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on 1 July 2026 start from AU$279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Burnaby Hotel?

The closest beach to Best Western Plus Burnaby Hotel is English Bay Beach (13.4 km).

Does Best Western Plus Burnaby Hotel have a pool?

Best Western Plus Burnaby Hotel has a seasonal outdoor pool. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May 15 to September 15).

Does Best Western Plus Burnaby Hotel serve breakfast?

You bet, visitors give top marks to the free buffet brekkie here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Burnaby Hotel?

No, Best Western Plus Burnaby Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Burnaby Hotel?

Yep, you can grab a meal at Best Western Plus Burnaby Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Best Western Plus Burnaby Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Burnaby Hotel?

Cats and dogs are welcome at Best Western Plus Burnaby Hotel, with food and water bowls on offer.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 731 out of 1385 reviews
Rating 8 - Good. 396 out of 1385 reviews
Rating 6 - Okay. 175 out of 1385 reviews
Rating 4 - Poor. 46 out of 1385 reviews
Rating 2 - Terrible. 37 out of 1385 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the one night stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, wonderful Breakfast with many, many options. Would not hesitate to stay again, highly recommend
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kefyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice breakfast and friendly staff.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

John

Liked: Property conditions & facilities
Decent room very nice staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is older but maintained really well. Staff (Arona) was great. Lobby is excellent and free hot breakfast was good. Will book again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Trevis

Liked: Cleanliness, property conditions & facilities
Great breakfast included and a very pleasant stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and rooms. Clean. Breakfast included. Good location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the second time.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Analyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Building us old, staff are great, next to superstore
Stayed 4 nights in Mar 2026
Verified

8/10 Good

mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usual breakfast. Staff are friendly. Great location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mai-Lee

Liked: Cleanliness, staff & service, amenities
location and friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and quiet
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Felicia

Liked: Cleanliness, staff & service
The staff has to be my highlight. They were very supportive, have good communication and hands down ready to make you comfortable. It was a lovely stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Internet was fast
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Room was good clean Reception staff were good and remembered me from my last visit.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities are recently updated. Simple and basic accommodation all in excellent condition. Loved the Nespresso machine in the room. Bed was comfortable and the water pressure great.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Naomi Alice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Closet door broken, had to get maintenance to fix fridge and microwave no power at first. Breakfast was great, really like the hotel location.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast is amazing !!! Waffles, pancakes, bacon,eggs the hole nines
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here with our volleyball team several times now and it's perfect for what we need. The girls love the breakfast and the rooms are spacious and thoughtfully laid out. The sink outside the bathroom is a nice touch for the girls and we find the fact that there are no indoor hallways keeps things quite a bit more quiet. Proximity to Metrotown is also a bonus and they are slowly renovating all the rooms so it's sure to get even better.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Outstanding staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean. The staff was nice. However, it’s quite loud. You can hear the people on each side of you. So loud it almost sounds like someone breaking in.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
The staff were very nice and accommodating. The Breakfast options were great. We were a bit surprised to discover this Hotel is actually a MOTEL!!
Stayed 7 nights in Jan 2026