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Best Western Plus Burnaby Hotel

Property class: 2.5

Photo gallery for Best Western Plus Burnaby Hotel

A spacious lobby with a sofa, chairs, a coffee table, a fireplace, and a TV mounted on the wall.
A modern hotel room with a bed, a dining area, a kitchen, and a TV.
A modern reception area with a counter, seating, and large windows.
A spacious lobby with a modern design, featuring sofas, a coffee table, and a flat-screen TV mounted on the wall.
A hotel entrance with a Best Western Plus sign, a Shanghain Restaurant, and an O'Chial Brewing sign.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
The current price is AU$289
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Place, Deer Lake
    ‪8 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A modern apartment with a dining area, kitchen, and a large window offering a view of trees.

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A modern hotel room with a bed, a dining area, a kitchen, and a TV.

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Queen Room with Sofabed

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A neatly made bed with white linens, two bedside tables with lamps, a large mirror, and a window with a view of greenery.

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

A hotel room with a bed, sofa, coffee table, and a desk with a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a wooden headboard.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a window, and a wall-mounted heater.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A neatly made bed with a white bedspread, two bedside lamps, a framed picture on the wall, and a window with a view of the outside.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Work Desk, in-Room Safe, Mini Fridge

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Accessible-1 Queen,Mobility Accessible,Bathtub,Work Desk,in-Room Safe,Mini Fridge,Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Burnaby

Best Western Plus Burnaby Hotel puts you in the heart of Burnaby, within a 20-minute stroll of Metropolis at Metrotown and Crystal Mall. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .The restaurant, Jin Jiang Shanghai, is open for lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Attractions within a 20-minute drive of this Burnaby hotel include Robson Street and Rogers Arena.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.8 km
  • Crystal Mall - 19 min walk - 1.6 km
  • Central Park - 5 min drive - 2.3 km
  • British Columbia Institute of Technology - 8 min drive - 3.2 km
  • Deer Lake - 8 min drive - 1.6 km

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver International Airport (YVR) - 33 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪A&W - ‬2 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪ZUBU Ramen - Metrotown - ‬16 min walk
  • ‪Togo Sushi - ‬14 min walk

About this property

Best Western Plus Burnaby Hotel

Best Western Plus Burnaby Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited free parking is available on a first-come, first-served basis.

This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,511 reviews
The price is AU$334
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 25
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 15 May and close on 15 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

Is parking available at Best Western Plus Burnaby Hotel?

Yep, Best Western Plus Burnaby Hotel has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of 24 Aug 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on 21 Sept 2026 start from AU$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Burnaby Hotel?

The closest beach to Best Western Plus Burnaby Hotel is English Bay Beach (13.4 km).

Does Best Western Plus Burnaby Hotel have a pool?

Best Western Plus Burnaby Hotel has a seasonal outdoor pool. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May 15 to September 15).

Does Best Western Plus Burnaby Hotel serve breakfast?

You bet, visitors give top marks to the free buffet brekkie here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Burnaby Hotel?

No, Best Western Plus Burnaby Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Burnaby Hotel?

Yep, you can grab a meal at Best Western Plus Burnaby Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Best Western Plus Burnaby Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Burnaby Hotel?

Cats and dogs are welcome at Best Western Plus Burnaby Hotel, with food and water bowls on offer.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 741 out of 1430 reviews
Rating 8 - Good. 408 out of 1430 reviews
Rating 6 - Okay. 187 out of 1430 reviews
Rating 4 - Poor. 50 out of 1430 reviews
Rating 2 - Terrible. 44 out of 1430 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and central, great for a work trip
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know it was motel style when booking but was clean and great breakfast.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

chad

Liked: Cleanliness
Decent stay. Only complaint was no hot water for shower. Would stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

She Ping Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staffs and free breakfast. Reasonable price.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jenwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is great, clean room, has laundry room too.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean room, staff are very polite and helpful. Great breakfast lots of selections. Strongly recommend. Cheers!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, freshly renovated. Good location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfasts awesome
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was in a perfect location for my business in Burnaby.
Stayed 1 night in May 2026
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a good breakfast, with parking close to the room. The location is good for going to different areas of the city, and there is a gigantic mall just down the street that has all the stores along with a good food selection to choose from
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nityanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, parking great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

George Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was truly remarkable. The pristine cleanliness of the room was impeccable, and the staff was incredibly welcoming and friendly. The breakfast was simply amazing, making me feel right at home.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

joshua stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

bo

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is great and fresh. Staff is very nice. The parking is free and convenient.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Si Chak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Staffs are nice. Reasonable free breakfast. Plenty of parking spots.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the one night stay!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy to parking. Free breakfast is good!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient for what we were doing. Comfortable beds and pillows. Not loud even though a ton of kids there. Easy checkout. Lots of restaurants and stores around the hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Trevis

Liked: Cleanliness, property conditions & facilities
Great breakfast included and a very pleasant stay.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Kefyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice breakfast and friendly staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, wonderful Breakfast with many, many options. Would not hesitate to stay again, highly recommend
Stayed 1 night in Mar 2026