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Hotel Palacio Astoreca

4.0 star property

Photo gallery for Hotel Palacio Astoreca

Terrace/patio
Lounge
Indoor pool
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
Calle Montealegre 149, Cerro Alegre, Valparaiso, Valparaiso, 2370637
  • Place, Paseo Yugoslavo
    ‪1 min walk‬
  • Place, Plaza Sotomayor
    ‪6 min walk‬
  • Place, Monumento de los Heroes de Iquique
    ‪6 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Bay View

Deluxe Room, Bay View | View from room

Deluxe Room, Bay View

  • Bay view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Standard Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Premium Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Junior Room

  • 35 sq m
  • Sleeps 2
  • 3 Single Beds
  • Free Wi-Fi

About the area

Valparaiso

Hotel Palacio Astoreca puts you in the heart of Valparaiso, within steps of Paseo Yugoslavo and El Peral Lift. Highlights at this boutique hotel include a restaurant and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and a library. Each morning free breakfast is served. There's also the convenience of self parking. .In the area of this 4-property class Valparaiso hotel, you'll find Acapulco Beach.

What's nearby

  • Paseo Yugoslavo - 1 min walk - 0.2 km
  • Casa Mirador de Lukas - 4 min walk - 0.3 km
  • Concepcion Lift - 4 min walk - 0.3 km
  • Plaza Sotomayor - 6 min walk - 0.4 km
  • Monumento de los Heroes de Iquique - 6 min walk - 0.4 km

Getting around

  • Puerto Station - 5 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 72 min drive

Restaurants

  • ‪Brecon's - ‬4 min walk
  • ‪Delicias Express - ‬3 min walk
  • ‪Restaurant Capri - ‬5 min walk
  • ‪Café del Palacio - ‬1 min walk
  • ‪Terraza Bella Ciao - ‬4 min walk

About this property

Hotel Palacio Astoreca

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and meeting rooms are available. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Palacio Astoreca. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Valparaiso hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1923
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Palacio Astoreca offers 23 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Valparaiso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CLP 18,000 per night); reservations required
  • Parking on site (CLP 18,000 per night)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Library
  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1923
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during June and May.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
  • Indoor pool
  • Hot tub
The following facilities are closed on Thursday, Friday and Saturday:
  • Restaurant
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palacio Astoreca

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CLP 18000 per night
  • Nearby parking fee: CLP 18000 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Astoreca
Hotel Astoreca
Hotel Palacio Astoreca
Hotel Palacio Astoreca Valparaiso
Palacio Astoreca
Palacio Astoreca Hotel
Palacio Astoreca Valparaiso
Hotel Palacio Astoreca Hotel
Hotel Palacio Astoreca Valparaiso
Hotel Palacio Astoreca Hotel Valparaiso

Frequently asked questions

What is the cancellation policy at Hotel Palacio Astoreca?

Hotel Palacio Astoreca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Palacio Astoreca?

Yep, Hotel Palacio Astoreca has a self car park for CLP 18000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Palacio Astoreca?

The closest beach to Hotel Palacio Astoreca is Acapulco Beach (7.4 km).

Are there hot tubs in the rooms at Hotel Palacio Astoreca?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Palacio Astoreca serve breakfast?

Yeah, free continental breakfast is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Palacio Astoreca?

No, Hotel Palacio Astoreca does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palacio Astoreca?

Yep, you can grab a meal at Hotel Palacio Astoreca's onsite restaurant.The dining venue is closed on Monday, Tuesday, Wednesday, Thursday and Sunday.

What time are check-in & check-out at Hotel Palacio Astoreca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Palacio Astoreca?

No, pets and service animals are not allowed.

Hotel Palacio Astoreca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
Stayed 2 nights in May 2022
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención Hermoso hotel
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

raimundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la estadia Muy cordial el Personal del hotel
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Christopher

Disliked: Staff & service

Not Great for Price

Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but great location

Very well located and very clean.
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a great city.

This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night. All together a great place to stay, located in the center of the historic part of a great city.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace. A bit overpriced compared to hotels we stayed in elsewhere.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Mr Simon Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but.....

Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel. Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

Ignacio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel, bad customer service

Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

.alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation parfaite de l’hôtel avec vue sur la baie. Un bon point pour la cuisine et le service.
Verified

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities

Agradable estadía

El hotel muy cómodo y una muy buena atención. Un tanto caro pero vale la pena el gasto. La ubicación del hotel es excelente pero si querés hacer playa es complicado
Verified

6/10 Okay

Michael

Disliked: Staff & service

Good location

Staff fairly disinterested. Restaurant is very good, however. Needs some more TLC
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Bad Value Proposition and Poor Service

This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.
Verified

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Valparaiso

We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.
Verified

6/10 Okay

Daniela

Liked: Cleanliness, room comfort

City problems

In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!! On the other hand, the manager was very polite and tried to solve the problems. The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.
Verified

6/10 Okay

Nassara

Liked: Cleanliness
Disliked: Staff & service

Not a Relais & Chateau experience

The hotel does not live up to the price and expectations generated by their Relais & Chateau affiliation. First problem: we visited during the summer and the rooms, which have a lot of sun hitting them for a good part of the day, have no air conditioning whatsoever. Keeping the windows open might solve some (not all) of the heat problem, but then outside noise and light make it imposible to sleep. Worst of all, we chose this hotel specifically so we could have dinner with drinks at their restaurant Alegre (which is supposed to be a great experience) and not drive anywhere afterwards. We made reservations for the restaurant two months in advance. We confirmed them on the week of the trip. We reconfirmed them upon check-in, around noon. When it finally came the time for our dinner, at 9 pm, and we asked if we could go downstairs to the restaurant, we were informed that the restaurant was not open that night!!! And we were thus stranded on a buzy summer Saturday night at a tourist town to find a place to eat without any reservation. This was not at all the service we expected, and none of the several complaints we made to Relais & Chateau and the hotel management after we left were properly addressed. An invitation to go back and pay those horribly expensive prices to give them "another chance" does not configure a solution.
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

historical hotel and vicinity

Experience - Disappointing Room preparation - Excellent breakfast service - Bad bath commodities Not a hotel boutique experience, I expected more.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel in the perfect Location!

Great Boutique Hotel in the perfect Location!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Boutique Hotels in Valpo!

We had a very pleasant stay. Great location, well refurbished property, nice rooms, good staff and breakfast.
Verified

10/10 Excellent

booster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dont trust sat nav!

Took an age to find hotel though tiny roads up and down this lovely town. Only 3 parking spots in very tight area.
Verified

10/10 Excellent

Ormond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really cool

An outstanding hotel in the coolest part of the magnificent city of Valparaiso. Everything understated but efficient. Our only slight grievance was with the manner in which breakfast was served - that is sometimes it was not buffet style and this just made the process seem a little "complicated". The building itself, formidable and the staff throughout the hotel, helpful and sophisticated. We loved it.