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La Citadelle Hotel Metz - MGallery Collection

4.0 star property
Family-friendly hotel with 24-hour front desk and restaurant

Photo gallery for La Citadelle Hotel Metz - MGallery Collection

Exterior
Restaurant
Exterior
Junior Suite, 1 King Bed (Palace View)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is AU$186
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
5 Avenue Ney, Metz, Moselle, 57000
  • Metz Cathedral
    ‪11 min walk‬
  • Centre Pompidou-Metz
    ‪15 min walk‬
  • Porte des Allemands
    ‪17 min walk‬
  • Metz (ETZ-Metz - Nancy - Lorraine)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room, 1 Double or 2 Single Beds

Deluxe Twin Room, 1 Double or 2 Single Beds

Deluxe Twin Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Palace View)

Junior Suite, 1 King Bed (Palace View)

Junior Suite, 1 King Bed (Palace View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 1 Double or 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, 1 Double or 2 Single Beds

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Metz

A family-friendly stay in the heart of Metz awaits you at La Citadelle Hotel Metz - MGallery Collection. Within a 20-minute stroll, you'll find Metz Cathedral and Porte des Allemands. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Metz-Centre – Ancienne Ville hotel include Centre Pompidou-Metz and Walygator Park.

What's nearby

  • Place de la Republique - 3 min walk - 0.3 km
  • Metz Cathedral - 11 min walk - 0.9 km
  • Metz Christmas Market - 11 min walk - 0.9 km
  • Centre Pompidou-Metz - 15 min walk - 1.3 km
  • Porte des Allemands - 17 min walk - 1.5 km

Getting around

  • Metz Station - 11 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive

Restaurants

  • ‪Fox Coffee - ‬7 min walk
  • ‪Taverne Karlsbrau - ‬4 min walk
  • ‪Kebab de la Serpenoise - ‬4 min walk
  • ‪Brioche Dorée - ‬6 min walk
  • ‪Villa Preziosa - ‬7 min walk

About this property

La Citadelle Hotel Metz - MGallery Collection

Family-friendly hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the family-friendly La Citadelle Hotel Metz - MGallery Collection. Parking is available for a fee.

This 4-star Metz hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1569
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Library
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
La Citadelle Hotel Metz - MGallery Collection offers 68 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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4.3 out of 5, Excellent, 25 reviews
The price is AU$200
includes taxes & fees
21 Sept - 22 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Réserve

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1569
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a valid photo identity card.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 18.00 per night (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

What is the cancellation policy at La Citadelle Hotel Metz - MGallery Collection?

La Citadelle Hotel Metz - MGallery Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Citadelle Hotel Metz - MGallery Collection?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at La Citadelle Hotel Metz - MGallery Collection on 21 Sept 2025 start from AU$176.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at La Citadelle Hotel Metz - MGallery Collection?

Yep, La Citadelle Hotel Metz - MGallery Collection has a self car park with in/out privileges for EUR 18.00 per night.

What makes La Citadelle Hotel Metz - MGallery Collection a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at La Citadelle Hotel Metz - MGallery Collection.

Is La Citadelle Hotel Metz - MGallery Collection family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that La Citadelle Hotel Metz - MGallery Collection is a hit with families.

Does La Citadelle Hotel Metz - MGallery Collection serve breakfast?

Yep, buffet breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at La Citadelle Hotel Metz - MGallery Collection?

No, La Citadelle Hotel Metz - MGallery Collection does not offer an airport shuttle service.

Is there a bar or restaurant at La Citadelle Hotel Metz - MGallery Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at La Citadelle Hotel Metz - MGallery Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at La Citadelle Hotel Metz - MGallery Collection?

Furry friends are welcome at La Citadelle Hotel Metz - MGallery Collection, with food and water bowls on offer.

La Citadelle Hotel Metz - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 451 out of 677 reviews
Rating 8 - Good. 162 out of 677 reviews
Rating 6 - Okay. 45 out of 677 reviews
Rating 4 - Poor. 11 out of 677 reviews
Rating 2 - Terrible. 8 out of 677 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Stayed 3 nights in May 2025

10/10 Excellent

KUMALA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay. I will come back for my next business trip most likely. The location is great. The rooms very spacious.
Stayed 1 night in May 2025

10/10 Excellent

jasper

Stayed 1 night in May 2025

10/10 Excellent

Peter, Salem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel in a historic building next the central plaza and park in historic Metz. Our room was spacious with a comfortable king bed, separate water closet, and a shower and soaking tub. The location made for easy touring of the old town including the cathedral and museums. The staff was friendly, and provided great support. We made use of the free bicycles one afternoon. We did not use the morning breakfast at 20 euros, taking the time to eat around town. We did eat in the restaurant one night and had an excellent experience.
Stayed 2 nights in May 2025

10/10 Excellent

karen, golden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful settings.all the amenities one needs
Stayed 1 night in May 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a restored historical military building. Our room had a beautiful view of the park. The beds were super comfortable and the lotions and soaps were luxurious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael, Santa Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location, surrounded by historic buildings and walkable green space!
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metz

Lovely hotel and staff. Room was great and had everything you’d need. Lots of bars shops etc nearby. Definitely stay again
Stayed 9 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

ODED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard room

High standard room space full and comfortable with room amenities of high quality
Stayed 1 night in Apr 2025

10/10 Excellent

Kyunghwan

Stayed 2 nights in Apr 2025

8/10 Good

Rebecca, Waxhaw

Travelled with partner
Liked: Cleanliness, staff & service
Perfect spot in Metz between old town and new. Very walkable. Beautiful grounds. Only complaint was AC. Called down to front, but still unable to cool. Thankfully it was a pleasant night so we could open a window. Gave great recommendations on dinner and a coffee shop in AM.
Stayed 1 night in Apr 2025

8/10 Good

PHILIPPE

Stayed 2 nights in Mar 2025

10/10 Excellent

antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Mar 2025

10/10 Excellent

mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Antoine

Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and modern, heatingin our room could be better, it was cold weather
Stayed 1 night in Dec 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 jours à Metz

Hôtel idéalement situé pour visiter Metz qui est une ville magnifique. Tout le personnel est d une gentillesse extrême et très serviable.
Stayed 3 nights in Oct 2024

10/10 Excellent

robert

Stayed 3 nights in Oct 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

patary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

N.

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good, nice large room on first floor with views of the park opposite
Stayed 2 nights in Sep 2024

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except there were no USB ports to charge things
Stayed 2 nights in Sep 2024