2/10 Terrible
Verified traveller
6 Mar 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!
The whole experience was chaotic, from not being able to reach the apartment agents on any telephone numbers, to declining an airport transfer which then showed up anyway and a complete change (downgrade) of property. Having sorted out the issue of not paying for the transfer that was undoubtedly declined twice, we were then told the apartment we booked wasn't available. We were taken to a different one with a very loud bar opposite. The music from the bar went on after 4am in the morning and then the morning bells started around 7 am the next day, all of this noise is really loud even with all the windows closed. Even though it was warm outside, inside the property was damp and cold with only one small heater available (to heat all rooms in the property!?). The layout of the property means that noise from any room can be heard in all other rooms. The iron wouldn't work. The whole place felt dirty and the walk from the bathroom to the bedroom meant that your feet were dirtied quicker than they were cleaned.
We found Malta to be an amazing place but any time spent at our accommodation was miserable. We're looking forward to going back but we'll certainly be staying elsewhere and would advise everyone else to do the same!
Verified traveller
Stayed 3 nights in Mar 2018
