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Royal Hainaut Spa & Resort Hotel

Photo gallery for Royal Hainaut Spa & Resort Hotel

A pool area with stone columns, two lounge chairs, and a stone fireplace.
Reception hall
A luxurious lobby with high ceilings, large chandeliers, and classic architecture.
An indoor swimming pool with stone walls and a clear view of the sky through an arched window.
A spacious bedroom with a large bed, a bench, a round table, and a chair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$237
includes taxes & fees
12 Aug - 13 Aug

Explore the area

View map
6 Place De L'Hôpital Général, Valenciennes, 59300
  • Place, Jardin des Floralies
    ‪7 min walk‬
  • Place, Valenciennes Town Hall
    ‪9 min walk‬
  • Place, Musée des Beaux-Arts
    ‪13 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪36 min drive‬

Room options

View all photos for Chambre Deluxe

A hotel room with a large bed, a desk with a chair, a chandelier, framed pictures on the wall, and a window with curtains.

Chambre Deluxe

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Chambre Prestige

A hotel room with a large bed, a chair, a desk, and a chandelier.

Chambre Prestige

9.4 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Suite (Duplex)

A modern living room with a staircase, a desk, a sofa, and a chandelier.

Traditional Suite (Duplex)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 2 Bedrooms

A spacious living area with a grand staircase, a chandelier, and modern furnishings.

Presidential Suite, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Royal Suite, 2 Bedrooms

A spacious living area with a large chandelier, a sofa set, and a television on a stand.

Royal Suite, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Senior Suite Duplex

A modern living room with a chandelier, seating, and artwork on the walls.

Senior Suite Duplex

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Valenciennes

A luxury stay in the heart of Valenciennes awaits you at Royal Hainaut Spa & Resort Hotel. Within a 30-minute stroll, you'll find Musée des Beaux-Arts and Valenciennes Golf. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Spa by Royal Hainaut can include massages along with access to the sauna. The fine-dining restaurant, La Storia, serves Italian cuisine and is open for lunch and dinner. L'Atrium Bar Lounge is the hotel's own lobby lounge. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam and sauna. 11 meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute drive of this 4.5-property class Valenciennes hotel include Stade Nungesser and Pure Aventure.

What's nearby

  • Jardin des Floralies - 7 min walk - 0.7 km
  • Valenciennes Town Hall - 9 min walk - 0.8 km
  • Musée des Beaux-Arts - 13 min walk - 1.1 km
  • Parc de la Rhônelle - 16 min walk - 1.4 km
  • Stade Nungesser - 5 min drive - 2.0 km

Getting around

  • Valenciennes (XVS-Valenciennes Train Station) - 9 min walk
  • Lille (LIL-Lesquin) - 46 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪L'avant Scène - ‬4 min walk
  • ‪Cacio Pepe - ‬5 min walk
  • ‪L’atrium Bar Lounge - ‬2 min walk
  • ‪La Galerie - ‬2 min walk

About this property

Royal Hainaut Spa & Resort Hotel

Royal Hainaut Spa & Resort Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre and 11 meeting rooms are available. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Royal Hainaut Spa & Resort Hotel.

This 4.5-star Valenciennes hotel is smoke free.

  • 79 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Royal Hainaut Spa & Resort Hotel offers 79 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Spa by Royal Hainaut has 8 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Exterior
Mercure Valenciennes Centre
Valenciennes
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, 300 reviews
The price is AU$191
includes taxes & fees
5 Aug - 6 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 for adults and EUR 10 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • L'Atrium Bar Lounge
  • La Galerie
  • La Storia
  • Royal Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 18.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.30 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 24 per day (164 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa Valenciennes
Royal Hainaut Spa & Resort
Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa & Resort Hotel Hotel Valenciennes
Royal Hainaut Spa Resort Hotel Valenciennes
Royal Hainaut Spa Valenciennes
Hotel Royal Hainaut Spa & Resort Hotel Valenciennes
Valenciennes Royal Hainaut Spa & Resort Hotel Hotel
Royal Hainaut Spa & Resort Hotel Valenciennes
Royal Hainaut Spa Resort Hotel
Royal Hainaut Spa
Hotel Royal Hainaut Spa & Resort Hotel
Martin's Hotel Du Hainaut
Royal Hainaut Spa Valenciennes

Frequently asked questions

What is the cancellation policy at Royal Hainaut Spa & Resort Hotel?

Royal Hainaut Spa & Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Hainaut Spa & Resort Hotel?

As of 1 Aug 2026, prices found for a 1-night stay for 2 adults at Royal Hainaut Spa & Resort Hotel on 12 Aug 2026 start from AU$237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Royal Hainaut Spa & Resort Hotel?

The closest beach to Royal Hainaut Spa & Resort Hotel is Plage des Argales (19.9 km).

Is there a spa on site at Royal Hainaut Spa & Resort Hotel?

Yep, Spa by Royal Hainaut is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

Does Royal Hainaut Spa & Resort Hotel have a pool?

Royal Hainaut Spa & Resort Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 8:00 PM.

What luxury perks are available at Royal Hainaut Spa & Resort Hotel?

Royal Hainaut Spa & Resort Hotel features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and espresso makers.

Is Royal Hainaut Spa & Resort Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services in the guestrooms, it's no surprise that Royal Hainaut Spa & Resort Hotel is a hit with families.

Does Royal Hainaut Spa & Resort Hotel serve breakfast?

You bet, buffet breakfast is available on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Royal Hainaut Spa & Resort Hotel?

No, Royal Hainaut Spa & Resort Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Hainaut Spa & Resort Hotel?

Yep, you can grab a meal at Royal Hainaut Spa & Resort Hotel's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Royal Hainaut Spa & Resort Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Royal Hainaut Spa & Resort Hotel?

Cats and dogs are welcome at Royal Hainaut Spa & Resort Hotel, with food and water bowls on offer.

Royal Hainaut Spa & Resort Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 177 reviews
Rating 8 - Good. 31 out of 177 reviews
Rating 6 - Okay. 9 out of 177 reviews
Rating 4 - Poor. 4 out of 177 reviews
Rating 2 - Terrible. 3 out of 177 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel in the historic Hopital building.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Aunjelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay, however I feel it was not up to the expectations of such a nice hotel and not really worth the price per room.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is lovely ! Checking in staff where great the lobby bar where nice people but they need more training not their fault We dined in the restaurant the food was poor I didn’t eat my main the steak was not good staff where efficient but they didn’t seemed at all bothered that our table of four didn’t eat all the food This is the 2 nd time we’ve stayed here but will not be back because of the good
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Geoff

Liked: Cleanliness, amenities, property conditions & facilities
The hotel & its facilities are very good, but could be excellent. One gets the feeling that only French speaking guests are welcome, most staff don’t have even a basic understanding of English and don’t want to assist. The hotel boasts 51 TV channels, but none cater for international sport.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is absolutely gorgeous, beautifully renovated old military hospital, high ceilings, sympathetic materials, amazing glazed lobby, most beautiful spa i have seen for a long time. The town is quite nice but nothing very special, had few drinks in the lovely square which was nice. Art museum was closed till 2024? and townhall under renovation.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Henri

Liked: Cleanliness, staff & service
+ Great location, impressive building, comfortable bed. - Overpriced and lousy breakfast. Swimming pool much too hot. Sauna broke down weeks ago and no signs of reparation. One fitness machine equally broken down for over a week. Unbelievable a spa hotel does not offer a richer supply of shampoo, douche geld etcetera. Restaurant quality rather poor, staff confused and somewhat rude. Footsteps from rooms above audible in the room, impinging on your sleep.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bel endroit avec une âme à la fois historique et design assumé un hôtel qui donne une envie irrésistible de rester à Valenciennes . y-retournerai-je ? OUI
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscine agréable / chambre convenable . Souci de conception douche car inondation garantie .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities
L’hôtel est superbe.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre agréable climatisation chauffage satisfaisant
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout dans cet hôtel est top.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Boris

Liked: Cleanliness, property conditions & facilities, room comfort
Bonjour nous avons séjourner dans l’une de vos magnifique suite. Avec 2 extras en fleur. Incroyable la communication et le lieux spectaculaire. Néanmoins très très déçu sur le point restauration après notre passage au spa où nous avons succomber à l’achat d’une bougie nous avons pris un petit verre avec gourmandise sucré dans le salon bar avant de nous rendre au restaurant rouge. Quel désastre. Nos 2 plats étaient froid. On me demander à la commande la cuisson de ma côte de veau où j’ai préciser la vouloir très très cuite celle ci servis froide et rose voir cru à cœur. La mousseline d’accompagnement vraiment froide Les dessert pour ma part le baba au rhum très bon mais la crème brûler de mon conjoint. Je n’ai pas su justifier son tarif. Car en terme de quantité de crème 3 cuillères à peine et une énorme couche de caramel. Nous avons dû réclamer le pain le sel le poivre. Malheureusement je conseillerai à 10000/100 l’hébergement et les extras Mais nous déconseiller vivement. De se restaurer sur place. . Cordialement. Mr Vasseur
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Jessica

Liked: Cleanliness, amenities
Disliked: Staff & service
Personnel désagréable au bar ,j'ai loué une suite ,je demande un verre au bar à mettre sur la note de la chambre,on me répond que cela ne se fait plus ...soit....mais sur un ton plus que familier,avec une serveuse qui parle mal des clients qu'elle sert juste a côté de moi...le personnel est passif agressif (réception/bar) un grand merci a l'accueil du SPA qui nous a mieux aidé et bien plus polie que ses collègues a la réception 3eme séjour chez et le dernier, l'accueil n'est pas digne de votre établissement
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

reynald

Liked: Cleanliness, staff & service, amenities
Superbe endroit
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Emmanuelle

Liked: Cleanliness, staff & service, amenities
L’hôtel est magnifique, le personnel est accueillant et attentif à nos demandes. La chambre est très belle et très propre
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Frédérique

Liked: Cleanliness, staff & service, amenities
Tout était superbe !!! Un lieu magique !
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour une nuit en couple.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities, room comfort

Une royale déception au royal Hainaut

Ayant pris une Suite présidentielle je dois dire que j ai été globalement déçu. D’abord la chambre était certe grande mais avec un couloir d entrée immense qui me sert à rien. Les plafonds sont très bas et la chambre peu lumineuse. Les salles de bain sont grande mais aucune pression dans les douches et la baignoire. En plus nous étions 3 et juste deux peignoirs. Enfin trop de chose qui ne vont pas pour une suite à 800 euros. L’endroit est pourtant incroyable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Architektonisch beeindruckend
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel ms attente à la réception une seule personne… qui était au téléphone avec une cliente et attente pour une coupe de champagne le soir alors qu’il y avait peu de clients parking cher ms je recommande car c une belle expérience
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incroyable

Trés bel établissement avec le clou du spectacle, sa piscine chauffée en RDC.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour extra

Séjour très agréable dans ce magnifique hotel. Piscine et spa reposants dans un très beau décor. Ne pas hésiter à y sejourner
Stayed 1 night in Jan 2025