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Hotel Chao

Property class: 2.5

Photo gallery for Hotel Chao

A white brick building with a beige door marked '72B'.
A staircase with white steps and black risers, leading upwards.
A canal with boats, a bridge, and buildings along the water.
A cafe named Cafetaria Chao with outdoor seating and a Coca-Cola advertisement.
A hotel room with two beds, a wardrobe, a bedside table with a kettle, and a window with curtains.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
  • Housekeeping
The current price is AU$154
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
Oude Pijlsweerdstraat 72BIS, Utrecht, Utrecht, 3513GL
  • Place, Oudegracht
    ‪10 min walk‬
  • Place, TivoliVredenburg
    ‪16 min walk‬
  • Place, Hoog Catharijne
    ‪17 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white bedding in a room with a window, a radiator, and a nightstand with a lamp.

Standard Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Small)

A small, single-bed room with a white bedspread, a flat-screen TV mounted on the wall, a desk with a chair, and a basket with towels.

Double Room (Small)

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

A neatly made bed with white linens, a black headboard, a bedside table with a lamp, and a window with blinds.

Comfort Triple Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

A bedroom with two beds, large windows, and a view of the city.

Comfort Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Family Room

A neatly made bed with white linens, a black headboard, and two bedside tables with lamps.

Comfort Family Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for 7 Person Room

A small, single-bed room with a metal frame, white bedding, and a black curtain over a window.

7 Person Room

  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for City Double Room, Hot Tub

A bedroom with a bed, a bedside table with a lamp, a small window, and a bathroom with a sink and mirror.

City Double Room, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Hot Tub

A modern bathroom with a large bathtub, a handheld showerhead, and a small screen mounted on the wall.

Deluxe Double Room, Hot Tub

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Single Room, 1 Bedroom (Small)

A small, single-bed room with a white bedspread, a flat-screen TV mounted on the wall, a desk with a chair, and a basket with towels.

Basic Single Room, 1 Bedroom (Small)

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About the area

Utrecht

At Hotel Chao you'll be within just a 15-minute stroll of Anoma Maze and Oudegracht. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include a sauna, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 4:00 AM and noon. .Sights within a 20-minute walk of this Utrecht hotel include TivoliVredenburg and Hoog Catharijne.

What's nearby

  • Oudegracht - 10 min walk - 0.9 km
  • TivoliVredenburg - 16 min walk - 1.3 km
  • Hoog Catharijne - 17 min walk - 1.5 km
  • Jaarbeurs - 9 min drive - 3.3 km
  • Dom Church - 14 min drive - 2.2 km

Getting around

  • Utrecht Central Station - 20 min walk
  • Schiphol Airport (AMS) - 38 min drive

Restaurants

  • ‪Café Averechts - ‬13 min walk
  • ‪Warung Tresno - ‬2 min walk
  • ‪Restaurant Blij - ‬6 min walk
  • ‪Cafetaria & Pizzeria Straatweg - ‬8 min walk
  • ‪Achter de Koekoek - ‬12 min walk

About this property

Hotel Chao

Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. A sauna, a vending machine, and room service (during limited hours) are also featured at Hotel Chao.
  • 18 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Coffee shop
Hotel Chao offers 18 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with cable channels. This Utrecht hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 4:00 AM to noon for a fee: EUR 11.95 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Hot tub
  • Sauna

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [at the cafetaria]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 (weight limit: 88 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 11.95 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

CHAO BB B&B Utrecht
CHAO BB B&B
CHAO BB Utrecht
Hotel-Chao.nl B&B Utrecht
Hotel-Chao.nl B&B
Hotel-Chao.nl Utrecht
Hotel Chao.nl
Hotel-Chao.nl Hotel Utrecht
Hotel-Chao.nl Hotel
Hotel Chao.nl
Hotel Chao Hotel
Hotel Chao Utrecht
Hotel Chao Hotel Utrecht

Frequently asked questions

Does Hotel Chao serve breakfast?

Yeah, continental breakfast is served daily from 4:00 AM to noon.

How much does it cost to stay at Hotel Chao?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Chao on 23 Aug 2026 start from AU$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Chao?

No, Hotel Chao does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Chao?

Check-in begins at 4 PM. Check-out time is 10 AM.

Hotel Chao Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 37 out of 115 reviews
Rating 4 - Poor. 13 out of 115 reviews
Rating 2 - Terrible. 8 out of 115 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MAIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Reasonable and warm staffs
Stayed 1 night in Sep 2023
Verified review

8/10 Good

MAIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Nice hotel with kind staff. We like this hotel. They serve room service also. Ths hotel location is convenient to the city central of Utrecht.
Stayed 14 nights in Aug 2023
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic, affordable rooms a short walk from the old city. Pleasant staff, always quick to respond Typical narrow/steep Dutch stairs to rooms need to navigated with care
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

mr a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good night sleep, it was quiet in the hotel. comfortable bed and clean room. Very good
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT Value

Great value for the money. Excellent location . 10 -15 minute walk to everything. Room size was adequate for a couple. Wifi was EXCELLENT and nice hot showers. Will definitely stay again. Staff very nice.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Maiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staffs

Convenience and kind staffs
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Alina

Liked: Staff & service
Late checkin
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Marc

Liked: Staff & service
ok
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Elena

Liked: Staff & service
Disliked: Room comfort
Utrecht is expensive to stay, also For one night maybe it s better to sleep farer and come For a one-day visit ! The Place is really too expensive For what it offers i think ! The women is really kind, fast and simple in the advices, but i think the price is really too Much For a room like that ! Maybe a romantic trip is not the appropriate set to stay, even if with some Friends with which share the Price could be different!
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Dina Louise

Liked: Cleanliness
Die Treppen sind so eng und steil gut dass wir kein Koffer mit hatten. Es ist sehr hell hörig
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel inadapté pour un séjour avec des enfants

Chambre d’hôtel pas du tout adaptée à un séjour en famille. Le seul point positif est la gentillesse du mr qui nous a accueilli. On rentre dans l’hôtel par les toilettes de la cafétéria du rdc, puis un couloir et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge. La chambre avait un sauna et un jacuzzi donnant directement dans la chambre. Pas de tapis de bains juste une bouche d’évacuation dans le sol quand on sort du jacuzzi ce qui n’est pas pratique surtout avec des enfants et un sol en caoutchouc en très mauvais état et très glissant. Les 4 serviettes de toilettes étaient tachées. Il n’y a pas de lampes de chevets ni bouilloire. On a retrouvés des perces oreilles et cafards dans la chambre. Très mauvaise expérience qui ne correspond pas à un ***
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel miteux avec gros problèmes d’hygiène

Pire séjour en nuit d’hôtel que j’ai vécu avec ma famille. Le seul point positif est la gentillesse du mr qui nous a accueilli. On s’est retrouvé à rentrer dans l’hôtel par les toilettes de la cafétéria du rdc, puis des couloirs et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge. La chambre avait un sauna et un jacuzzi en plein milieu?! Aucune intimité pour se doucher car le jacuzzi est au milieu des lits. Pas de tapis de bains juste une bouche d’évacuation dans le sol. Et le sol n’est parlons pas : du caoutchouc?! Les serviettes de toilettes étaient toutes tachées on on a retrouvés des perces oreilles et cafards dans la chambre. Bref hôtel à fuir qui ne correspond pas à un ***
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Pacifique

Le check out est trop tôt, 10h. Ce n'est pas normal.
Stayed 4 nights in May 2023
Verified review

8/10 Good

Bjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede service en comfortabel de bedden
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

marco

Disliked: Cleanliness, amenities, property conditions & facilities
Sporco.
Stayed 2 nights in Nov 2021
Verified review

6/10 Okay

CD

Disliked: Cleanliness, property conditions & facilities, room comfort
Heel onrustig en lawaaierig De hele nacht kabaal, muziek en gestommel
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Dragos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Stayed 1 night in Nov 2020
Verified review

2/10 Terrible

volkan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kirlilik ve muhattap yok

Kirli güvenilirliği az
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

nedret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toz kir her kapıyı açan tek bir anahtar

İş seyahatim için gittiğim Utrecht de tam bir felaket olan oda konfor ve temizlik ile karşılaştım.oda toz ve pislik içindeydi
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schone kamer met faciliteiten zoals airco en koelkast. 10 minuten van het centrum
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessima

esperienza non buona
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

EY

Disliked: Amenities, property conditions & facilities
This was the smallest room I've ever stayed at a hotel. Unfortunately since we had just travelled from a different continent and were looking for a temporary stay while we look for an apartment had a lot of luggage. With 1 double bed and 1 so-called twin and with 3 people in the room it was like canned sardines. Some other rooms looked slightly bigger but for some reason we ended up with the tiniest. Luckily it was ground floor so I was spared the weight lifting. Last 2 nights the HVAC system did not work (had to manually reduce the mechanical heater to cool the room down) No microwave in the room and staff would not replenish the coffee/sugar etc without being asked. Never got extra pillow/comforter either even after asking. I have lived in all sorts of hotels/motels and in a few countries as well but this was literally the most claustrophobic experience of my life. For 100+ EUR per day I do expect a slightly bigger room. This is not central London or Tokyo
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noce stay

My stay was generally good. The room was very clean but unfortunately my particular room smelt of acetone, perhaps from a previous guest. The shower could've have been a bit warmer bit the flow of water was very good.You just need to watch out for the leathal stairs.
Stayed 5 nights in Sep 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre et salle de bain très propre. Climatisation dans la chambre. Personnel à l'écoute. Prix un peu chère .
Stayed 2 nights in Aug 2019