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Clarion Hotel & Conference Center Lewiston

Property class: 3

Photo gallery for Clarion Hotel & Conference Center Lewiston

An indoor swimming pool with a wooden ceiling, lounge chairs, and potted plants.
A hotel room with a bed, a chair, a lamp, a window with curtains, and an air conditioning unit.
A hotel lobby with a leather sofa, a wooden reception desk, a flat-screen TV, and a fireplace.
A gazebo with white chairs and tables arranged in a semi-circle, a wooden pathway with white flower petals, and a building with a green roof in the background.
A modern living room with a sofa, armchair, and coffee table, a chandelier, and a television on the wall.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$105
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
490 Pleasant St, Lewiston, ME, 04240
  • Place, Atrium Art Gallery, University of Southern Maine
    ‪18 min walk‬
  • Place, Bates College
    ‪5 min drive‬
  • Place, Oxford Casino
    ‪25 min drive‬
  • Airport, Augusta, ME (AUG-Augusta State)
    ‪29 min drive‬

Room options

View all photos for Accessible Room (ADR)

Room

Accessible Room (ADR)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Platinum Double Double

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Platinum Double Double

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Studio

A hotel room with a bed, a desk, a TV, a window with curtains, and a shower area.

Executive Studio

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard King

A hotel room with a bed, desk, chair, television, and air conditioning unit.

Standard King

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Lewiston

At Clarion Hotel & Conference Center Lewiston you'll be 3.8 km (2.3 mi) from Androscoggin Bank Colisee and 3.9 km (2.4 mi) from The Public Theater. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, MAINE GRILL, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and steam room. 1200 square feet (111 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Lewiston hotel include Bates College and Festival Plaza.

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 18 min walk - 1.5 km
  • Bates College - 5 min drive - 4.3 km
  • Oxford Casino - 25 min drive - 39.5 km
  • LL Bean Flagship Store - 28 min drive - 40.5 km
  • State Theatre - 36 min drive - 70.7 km

Getting around

  • Brunswick Station - 25 min drive
  • Augusta, ME (AUG-Augusta State) - 32 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Cumberland Farms - ‬5 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sam's Italian Sandwich Shoppe - ‬2 min drive

About this property

Clarion Hotel & Conference Center Lewiston

Clarion Hotel & Conference Center Lewiston offers its guests an indoor pool, a health club, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 1200 square feet (111 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Clarion Hotel & Conference Center Lewiston. Self parking is free.

This 3-star Lewiston hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 2 levels
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Clarion Hotel & Conference Center Lewiston offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with queen sofa beds. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

A modern hotel lobby with a long reception desk, comfortable seating, and a large flat-screen TV mounted on the wall.
Hampton Inn Oxford
Oxford
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,004 reviews
The price is AU$164
includes taxes & fees
15 Nov - 16 Nov
Hampton Inn Oxford

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MAINE GRILL

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,200 square foot of space)

Outdoors

  • Garden
  • In a provincial park
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 44-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Health club
  • Sauna
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a one-time cleaning fee of USD 10 and a deposit of USD 30 per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night plus a one-off USD 10 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lewiston Ramada
Ramada Lewiston
Ramada Lewiston Hotel
Ramada Inn Conference Center Lewiston / Auburn Hotel Lewiston
Ramada Inn Hotel Lewiston
Ramada Inn Lewiston
Ramada Lewiston Hotel And Conference Center Maine
Ramada Lewiston Hotel Lewiston-Auburn
Ramada Lewiston Lewiston-Auburn
Ramada Hotel Wyndham Lewiston
Ramada Wyndham Lewiston
Ramada Hotel & Conference Center by Wyndham Lewiston Hotel
Ramada Hotel & Conference Center by Wyndham Lewiston Lewiston

Frequently asked questions

What is the cancellation policy at Clarion Hotel & Conference Center Lewiston?

Clarion Hotel & Conference Center Lewiston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Clarion Hotel & Conference Center Lewiston?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Clarion Hotel & Conference Center Lewiston on 18 Nov 2026 start from AU$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Clarion Hotel & Conference Center Lewiston?

Yep, Clarion Hotel & Conference Center Lewiston has a free self car park.

Does Clarion Hotel & Conference Center Lewiston have a pool?

Clarion Hotel & Conference Center Lewiston has an indoor pool. The pool is open 10:00 AM to 9:00 PM.

What luxury perks are available at Clarion Hotel & Conference Center Lewiston?

Clarion Hotel & Conference Center Lewiston features a health club, an indoor pool and a steam room.

Is Clarion Hotel & Conference Center Lewiston family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as highchairs in the guestrooms, it's no surprise that Clarion Hotel & Conference Center Lewiston is a hit with families.

Does Clarion Hotel & Conference Center Lewiston serve breakfast?

You bet, free buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Clarion Hotel & Conference Center Lewiston?

No, Clarion Hotel & Conference Center Lewiston does not offer an airport shuttle service.

Is there a bar or restaurant at Clarion Hotel & Conference Center Lewiston?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Clarion Hotel & Conference Center Lewiston?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Clarion Hotel & Conference Center Lewiston Reviews

Reviews

6.2
Rating 10 - Excellent. 39 out of 137 reviews
Rating 8 - Good. 16 out of 137 reviews
Rating 6 - Okay. 28 out of 137 reviews
Rating 4 - Poor. 22 out of 137 reviews
Rating 2 - Terrible. 32 out of 137 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
I enjoyed my stay staff was amazing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place to stay ,staff is amazing ,room is very great A+
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything breakfast was excellent
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything and everyone was very nice and pool was great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice host great pool. Enjoy my time here.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was simple and easy. The pool was nice. Will be alot better once the restaurant in the hotel opens.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they are in the middle of renovations not once did it disturb our stay. The entire staff was amazing from check in to check out. Everything was clean and in great working order. Breakfast had a good variety, was well prepared, and delicious 😋. We were beyond satisfied with our stay and will definatly choose them again for.our next trip!! Thanks for a comfortable stay!!!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
it was fine for the low cost. The staff was friendly and helpful. The facility was reasonably clean but the hallways and parking lot were not as clean,
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So first off, the pool, hot tub and sauna were fantastic! The property is massive and very clean. And finally the bed was so comfortable. I can't wait to come back!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a wedding. It was a beautiful hotel. Well maintained everything was perfect. It had a gym and a pool and the beds were comfortable. The air conditioning worked amazing as it is getting warmer by the day. It was close to the wedding reception we went to, and we would totally stay again.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in so many hotels and this was the most disgusting hotel I have ever stayed in. We debated just leaving but had nowhere else to go. The rooms were very worn and dated and very dirty. The front desk staff spoke limited english and that was a challenge. The on site restaurant was decent honestly but it was the only good thing. There is much to be fixed with this hotel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed comfy. Our only issue was with other guests. There was a truck parked directly outside our window, with its headlights on and music blaring for at least two hours - from 8-10pm. We called the front desk, but the music didn't stop until close to an hour after.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ “I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained. The staff was very friendly, welcoming, and always ready to help. The service was excellent, and the atmosphere made me feel relaxed and comfortable. The location was convenient, and everything was handled professionally. I truly enjoyed my experience and would definitely recommend this hotel to anyone looking for a pleasant stay. I would love to visit again!” Also they upgraded my room that was so nice of them. Highly recommended!!!!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning did not work. Rooms smelled of mold and mildew. Carpet was dirty. Pool bathrooms were nasty and hot tub was disgusting.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Seemed okay at first..clean, etc, but no normal amenities such as fridge, microwave, coffeemaker. Could not contact desk by room phone. Warmish water first night, cold the next day. Remotes for TV did not work. A/C worked ok. Beds comfortable. Dining area/breakfast very good. Staff friendly. Bottom line: Opened as a Clarion way too soon before fixing all that was wrong with it when it was a Ramada. No refunds (for cold water, etc) were offered.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The front-facing parts of the hotel present better than thenside entrance we were told to use, which was overgrown with weeds and looked like it belonged to a lower rated establishment. The carved wooden doors on all of the rooms we saw were lovely though and the lobby area was inviting. We enjoyed the over-sized restaurant for the included breakfast buffet, which was diverse. The restaurant looks like it would be a very lively place at night but we didn't eat there then. Our biggest complaint was the room. There were only two small pillows for a king-sized bed, the bathroom could have been cleaner, and the toilet tank was refilling with water all night long. We were too tired at the end of a long day to complain and get moved so we dealt with it.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
First room was terrible. Noisy including barking dogs. No signal for tv.Strong unclean smell. Asked to change rooms. Second room better, but low water pressure in shower. No washcloths, broken lock on door, no remote for tv. Beds were clean and comfortable. Breakfast was good. Staff helpful and friendly.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
The room needs some updates. The shower head was not secure, no working vent for shower, the curtains need some maintenance and no sheer curtains. The rug needs a vacuum and carpet cleaner. The bed was good, seemed clean but only 2 pillows! One of the sensors on the ceiling was flashing green all night. Windows need to be cleaned, no smart TV, however internet did work good for computers/phones. The room door needed to be pulled shut almost like it didnt fit properly. The free breakfast was great, and had good hours 7am-11am. The staff was nice, especially the lady at breakfast. This place has real potential, it did just have a grand opening and they seem to be working on it. Look it up and give it a chance. Room rates were reasonable, location good and we went here because of a work obligation.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks nothing like the photos. Whole building is under construction. Sections on outside are bare plywood. Side entrance was tapped up, smelled of wet paint and construction materials and tools left out in hallway. Rooms were dirty, bathroom door handle was falling off and there was hair all over the bathroom floor. Ended up leaving immediately and asked for a refund. Found a much nicer hotel to stay at for the night.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
So I understand they’re under construction and I get that, but that doesn’t explain just how filthy the place is dark dingy just awful Hotels.com needs to start posting when some of these places are under construction like I chose it because I had a restaurant it was closed. It’s not even the same name anymore. I guess now it’s a Clarion or it’s gonna be a Clarion. It was a Clarion. I don’t know, but I do not recommend staying at this location at this current time maybe when it’s fully done, but I was very disappointed.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst 'hotel' experience we have ever had. This was the only place with vacancies since we were coming to watch a triathlon in nearby Augusta and everywhere else was filled. Just to double check our confirmation, I called on our way and the person at the desk was extremely rude and actually hung up on me. Upon arrival, the ONE suitcase cart available was totally broken, the upper metal rods fully lifting out of the base so that we ended up carrying our bags a long walk away to our disgusting room. The ancient rugs were dirty, some doors to rooms looked like the handles had been punched out and there were rooms that just had random junk in them. Our room smelled like it was just sprayed with a whole can of Glade. The sink is outside of the tiny bathroom which was dirty. The sheets are thin, polyester and we put our t-shirts over the pillows and wore hoodies and sweatpants in order to try to not touch anything. We were supposed to stay another night but there was NO WAY. Drove 7 hours home the next day. RUN AWAY
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed with my stay. The photos and description on Expedia did not accurately represent the actual condition of the property. The online images appear heavily edited or AI-generated and created expectations that were far from reality. Upon arrival, the property was poorly maintained, outdated, and not as advertised. The cleanliness, overall condition, and appearance did not match what was shown in the listing. I specifically chose this property based on the photos and description, and I felt misled by the significant difference between the advertised experience and the actual accommodations. I would not recommend this property to travelers who expect the accommodations to resemble what is shown online. Greater transparency and accurate photos would help future guests make informed decisions
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfy beds were like sleeping on a cloud and those pillows omg they are amazing id love to buy 4 of them if u tell me where to buy them lol Sunny and Gary the 2 men at the check in desk were so nice nd helpful. The food was a big yes on the buffet buy the night before I got lettuce wraps and they didnt give me the sauce so I had to walk all the way to the other end of thw 2nd floor then down the stairs then down another long hall to the restaurant.. got my sauce went all the way bk up to our room. Then pick up a lettuce leaf to make my wraps and the leafs were so small I could wrap them at all so I ended up cutting everything up D or a salad put the chicken n sauce on it to eat up.. not very happy w it but I fix it up myself.. and then the next morning we tried to take showers and the know came rt off and even after putting ir bk on we turned it and no water at all. So I went to the desk and they moved us to another room.. then there was a fire on thw 2nd floor and we were all evacuated.. we stood outside for an hr or more. So All in all Od give it a 4 just because there was no water and I had to go to the desk to get a remote for the TV....we would definately stay there again if needed..
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible. The images portrayed on the Expedia ad were not representative of the actual property in the state it is in. We were booked in a “platinum” room. The room smelled of must and cigarettes. The staff were limited to the two ladies at the check-in. They were under equipped to deal with everything that was going wrong. There was no toilet paper or towels. There wasn’t any hot water and water came out of the ceiling above the shower. Every garbage bin was full of beer bottles and cans. There was garbage all over the pool change room. When we addressed the staff about the dysfunction of the shower they were not able to respond. They were also not able to provide more toilet paper upon request. The breakfast was ok - a few things that became cold and weren’t replaced. Overall, I cannot begin to understand what happened to this hotel from the ratings it used to get but its current state is deplorable. It is not fit to stay in. My family felt ill in the morning and for part of the day after our departure. If you have allergies - avoid. I have never had an experience like this -ever. Please try to do better. You should be thankful to the young ladies at the desk because they are doing all they can.
Stayed 1 night in Jul 2026