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Unzen Azumaen

Property class: 3.5

Photo gallery for Unzen Azumaen

A room with a view of a lake and forest.
An indoor swimming pool with a view of a sunset over a lake, wooden walls, and railings.
A wooden bathtub with a view of a lake and forest through a large window.
A modern interior with a stone wall, a large window overlooking a lake, and a seating area with a table and chairs.
A room with a large window offering a view of trees and a body of water.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$485
7 Nov - 8 Nov

Explore the area

View map
181 Unzen Obama-cho, Unzen, Nagasaki-ken, 854-0621
  • Place, Unzen-Amakusa National Park
    ‪1 min walk‬
  • Place, Oshidori Pond
    ‪3 min walk‬
  • Place, Unzen Jigoku Hell
    ‪11 min walk‬
  • Airport, Nagasaki (NGS)
    ‪76 min drive‬

Room options

View all photos for Japanese Room with Single Bed　Non-Smoking Lake View

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese Room with Single Bed　Non-Smoking Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 6
  • 6 Single Futons OR 1 Single Bed

View all photos for Japanese Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese Room

8.8 out of 10
Excellent
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese-Western Style Room, Non Smoking

A traditional Japanese-style room with tatami flooring, a low table, and a sofa.

Japanese-Western Style Room, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 6 Single Futons

View all photos for Special Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and cushions.

Special Room, Non Smoking

  • 1 bedroom
  • Sleeps 9
  • 2 Single Beds and 9 Single Futons

View all photos for WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

A wooden bathtub with a view of a lake and forest through a large window.

WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 9
  • 2 Single Beds and 9 Single Futons

View all photos for SUBARU, Room with Semi Open-Air Bath, Non Smoking

A wooden interior with a large bathtub, a window with a view of a lake and hills, and a wooden bench.

SUBARU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 10
  • 2 Single Beds and 11 Single Futons

View all photos for AZUMA, Room with Semi Open-Air Bath, Non Smoking

A wooden bath with a view of a lake and hills.

AZUMA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 10
  • 13 Single Futons

View all photos for KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

A modern bedroom with a large bed, a seating area, and a view of the outdoors.

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for SUIEN, Room with Semi Open-Air Bath, Non Smoking

A modern bathroom with a large bathtub, a view of a lake and forest, and a seating area with a chair and table.

SUIEN, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for RIYU, Room with Semi Open-Air Bath, Non Smoking

A modern interior with a stone wall, a large window overlooking a lake, and a seating area with a table and chairs.

RIYU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

A modern interior with a dining area, a sofa, and a view of a mountainous landscape through large windows.

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

A modern hotel room with a large window offering a view of a forested area. There is a sofa, a small table with bowls, and two beds with pillows.

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

About the area

Unzen

Unzen Azumaen places you steps from Oshidori Pond and within a short 5-minute stroll of Unzen Toy Museum. Highlights at this ryokan include a full-service spa, free self-parking and a free area shuttle. .A pampering day can include massages along with access to the hot tub. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and karaoke. There's also the convenience of free train pick-up service. .Sights within a 10-minute walk of this 3.5-property class Unzen ryokan include Unzen Jigoku Hell and Vidoro Museum.

What's nearby

  • Unzen-Amakusa National Park - 1 min walk - 0.0 km
  • Oshidori Pond - 3 min walk - 0.3 km
  • Unzen Toy Museum - 4 min walk - 0.4 km
  • Unzen Jigoku Hell - 11 min walk - 1.0 km
  • Vidoro Museum - 13 min walk - 1.1 km

Getting around

  • Shimabaragaiko station - 35 min drive
  • Nagasaki (NGS) - 77 min drive

Restaurants

  • ‪食楽大盛 - ‬12 min drive
  • ‪雲仙ドライブイン もみじ - ‬7 min drive
  • ‪入潮 - ‬13 min drive
  • ‪リンガーハット 長崎小浜店 - ‬12 min drive
  • ‪グリーンテラス雲仙 - ‬13 min walk

About this property

Unzen Azumaen

There's a coffee shop/cafe on site. WiFi is free in public spaces. As a guest of Unzen Azumaen, you'll find a full-service spa and hot springs. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, gift shops/newsstands, and karaoke are also featured at Unzen Azumaen. The ryokan can provide wedding services and tour/ticket assistance. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Unzen ryokan.

  • 27 guestrooms or units
  • Karaoke
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Unzen Azumaen offers 27 air-conditioned accommodations with complimentary slippers and a hairdryer. This accommodation offers separate dining areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a hot tub.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 AM. There are hot springs on site.

Similar properties

A swimming pool with a view of a sunset over a lake and hills.
Ooedo Onsen Monogatari Unzen Toyokan
Unzen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 119 reviews
The price is AU$205
16 Nov - 17 Nov
Ooedo Onsen Monogatari Unzen Toyokan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Hot tub
  • Massage
  • Public bath open from 3:00 PM - 11:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Child's club card: JPY 2160 per night, (up to 12 years old).
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately JPY 2700 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen

Frequently asked questions

What is the cancellation policy at Unzen Azumaen?

Unzen Azumaen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Unzen Azumaen?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Unzen Azumaen on 7 Nov 2026 start from AU$485, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Unzen Azumaen?

Yep, Unzen Azumaen has a free self car park.

Is there a spa on site at Unzen Azumaen?

Yep, there is an onsite spa at Unzen Azumaen. You'll enjoy services like massages.

Is there a free airport shuttle available at Unzen Azumaen?

No, Unzen Azumaen does not offer an airport shuttle service.

What time are check-in & check-out at Unzen Azumaen?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Unzen Azumaen?

No, pets are not allowed.

Unzen Azumaen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 15 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 4 out of 115 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate rooms, extremely helpful staff and amazing views from the private baths. The dinner and breakfast were excellent and I highly recommend both.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Very nice place, amazing food, very friendly service.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff are very nice and polite. Lobby is beautiful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is actually old but staff are great hospitality and
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Better
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable premium Ryokan

Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Disliked: Amenities
Hotel way overcharged is for dinner. For 8800 yen, we were given food that’s worth about one third the price in a cold, function room that’s most uncondicive. Onsen was probably one of the worst we’ve been. No amenities provided except for basic shampoo, conditioner n body shampoo . Staff is ok . But we felt really cheated about dinner. Absolutely zero value for money. Only thing I can compliment is the bed and comforter. The rest of the room is lousy.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The toilet bidet and the room light was not working. The staff offered a room change but we had already unpacked so we declined. But we did not expect the aircon was also not working and we opened one of the windows for fresh air but the noise from the rain heating the roofs made it worse! Did they give us the worst room? Overall, we did not sleep well at all.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service

Hotel close, so we were sent to Hotel Toyokan.

As the hotel we where going to stay in was closed, was we sent to Hotel Toyokan. With fantastic help from the hotel staff was we shown to our room, who is a classic, old japanese room. The facilities was old, and you could easily see that it was old, but that might be what adds to its charm. The room might be the biggest hotel room I have ever been in, so the size was good. The windows was quite noice when there were some wind, and this is something they should fix. The hotel is close to the center of the small village, and the are many ways to get around to nearby places that should be visited as Mt. Unzen who I recommend. The biggest experience I have from this hotel is the staff. They will do almost everything they can to help you out with every problems you might have. Their english is not perfect, but you will get around. Staying in this hotel was an unforgettable experience. I also recommend to use their unsen, who was nice. Breakfast is a fixed menu for every day served in classic japanese style. The food is good. The hotel big, so there is only free WiFi in the lobby. If I gonna recommend this hotel for others, then it will be because of the staff, who were perfect.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi havde et skønt ophold. Maden smagte fantastisk og var anrettet smukt. De ansatte var hjælpsomme og meget opmærksomme. Hvis man trænger til at slappe af, nyde dejlig mad i smukke omgivelser og opleve en fantastisk natur er dette stedet. Hotellets onsen er samtidigt et besøg værd - den bedste vi har oplevet i Japan. Vi kommer gerne igen.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても気持ち良いおもてなしをいただきました。大満足です。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お迎えを頼んだら、キチンとバスの降車場まで迎えにきてくれました。料理も感動演出され、美味しく豪勢でした。お風呂へ行くのに迷ってしまったけれど、フロントの方が2回とも丁寧に案内してくださった。どのスタッフの方も優しく丁寧に対応してくださり最高の旅になりました。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二十代の息子が、海外の友人をもてなしたくて、頑張って選んだ旅館でした。 友人も「スーパーピッグサプライズだ！！」と感動・感激冷めやらず😊という感じでした。 本当に素晴らしい旅館に泊まれたと思います。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
大人4人と子供1人で宿泊しましたが客室も広く清潔に保たれていた。 ウｪルカムサービスもあり、手作りのカヌレも美味しかった。朝食も座席に配慮がなされ気兼ねなく食事する事ができた。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
食事は美味しかった。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
조용한 호숫가에 위치하여 힐링하기 좋았습니다. 전망좋은 노천탕에서 온천욕도 좋았고 조식도 맛있었습니다. 직원분들도 상당히 친절했습니다.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
夕食は味付け、量ともに素晴らしい。
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
中居さんが良かった
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
快適でした
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理も他のコスパ最高
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が綺麗で趣があり、料理がとても美味しかったです。アメニティの不足もなく、ホテルスタッフも丁寧で居心地がものすごく良かったです。また利用したいと思います。 ただ、夜に車でどこかに出かける時にはホテル周辺は真っ暗なので気をつけてください。
Stayed 1 night in Aug 2025