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Unzen Azumaen

3.5 star property
Ryokan in Unzen with full-service spa and free local area shuttle

Photo gallery for Unzen Azumaen

Free toiletries, hair dryer, slippers, bidet
Iron/ironing board, free WiFi
Restaurant
RIYU, Room with Semi Open-Air Bath, Non Smoking
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning
The current price is AU$245
17 Dec - 18 Dec

Explore the area

View map
181 Unzen Obama-cho, Unzen, Nagasaki-ken, 854-0621
  • Place, Unzen-Amakusa National Park
    ‪1 min walk‬
  • Place, Unzen Jigoku Hell
    ‪8 min walk‬
  • Place, Vidoro Museum
    ‪10 min walk‬
  • Airport, Nagasaki (NGS)
    ‪64 min drive‬

Room options

View all photos for Japanese Room with Single Bed　Non-Smoking Lake View

In-room dining

Japanese Room with Single Bed　Non-Smoking Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • Lake view
  • Sleeps 6
  • 6 Twin Futons OR 1 Twin Bed

View all photos for Japanese Room

In-room dining

Japanese Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • Lake view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Western Style Room, Non Smoking

Japanese-Western Style Room, Non Smoking

Japanese-Western Style Room, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
In-room safe
Daily housekeeping
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

View all photos for Special Room, Non Smoking

Special Room, Non Smoking

Special Room, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Daily housekeeping
  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

View all photos for WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

Iron/ironing board, free WiFi

WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Daily housekeeping
  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

View all photos for SUBARU, Room with Semi Open-Air Bath, Non Smoking

SUBARU, Room with Semi Open-Air Bath, Non Smoking

SUBARU, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Daily housekeeping
  • Sleeps 10
  • 2 Twin Beds and 11 Twin Futons

View all photos for AZUMA, Room with Semi Open-Air Bath, Non Smoking

AZUMA, Room with Semi Open-Air Bath, Non Smoking

AZUMA, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
Daily housekeeping
  • Sleeps 10
  • 13 Twin Futons

View all photos for KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for SUIEN, Room with Semi Open-Air Bath, Non Smoking

SUIEN, Room with Semi Open-Air Bath, Non Smoking

SUIEN, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
In-room safe
Daily housekeeping
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for RIYU, Room with Semi Open-Air Bath, Non Smoking

RIYU, Room with Semi Open-Air Bath, Non Smoking

RIYU, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Bidet
Hairdryer
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

AZUMA-Japanese style room with semi-open-air bath

  • Sleeps 13

View all photos for Overlooking The Oshidori Pond [Standard Japanese Room] 12.5 + 3 Tatami Mats

Interior

Overlooking The Oshidori Pond [Standard Japanese Room] 12.5 + 3 Tatami Mats

  • Sleeps 6

SUISYOKU-Western Style Room With Open-air Bath

  • Sleeps 4

KOURYOKU-Western Style Room With Semi-open-air Bath

  • Sleeps 2

MATSURIKA-Japanese Western Style Room With Open-air Bath

  • Sleeps 4

Japanese Western Style Room

  • Sleeps 8

View all photos for Special Japanese Western Style Room

Dining

Special Japanese Western Style Room

  • Sleeps 11

View all photos for Japanese Style Room With 1 Bed

Interior

Japanese Style Room With 1 Bed

  • Sleeps 6

View all photos for RIYU-Japanese Western Style Room With Open-air Bath

Iron/ironing board, free WiFi

RIYU-Japanese Western Style Room With Open-air Bath

  • Sleeps 4

View all photos for SUIEN-Japanese Western Style Room With Semi-open-air Bath

Iron/ironing board, free WiFi

SUIEN-Japanese Western Style Room With Semi-open-air Bath

  • Sleeps 6

View all photos for WAKAKUSA-Japanese Western Style Room With Semi-open-air Bath

Iron/ironing board, free WiFi

WAKAKUSA-Japanese Western Style Room With Semi-open-air Bath

  • Sleeps 11

About the area

Unzen

At Unzen Azumaen you'll be within just a 10-minute stroll of Unzen Toy Museum and Oshidori Pond. Highlights at this ryokan include a full-service spa, free self-parking and a free area shuttle. .A pampering day can include massages along with access to the hot tub. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and karaoke. There's also the convenience of free train pick-up service. .Sights within a 10-minute walk of this 3.5-property class Unzen ryokan include Unzen Jigoku Hell and Vidoro Museum.

What's nearby

  • Unzen-Amakusa National Park - 1 min walk - 0.0 km
  • Unzen Toy Museum - 4 min walk - 0.4 km
  • Oshidori Pond - 4 min walk - 0.4 km
  • Unzen Jigoku Hell - 8 min walk - 0.7 km
  • Vidoro Museum - 10 min walk - 0.9 km

Getting around

  • Shimabaragaiko station - 35 min drive
  • Nagasaki (NGS) - 77 min drive

Restaurants

  • ‪洛粋 - ‬6 min walk
  • ‪雲仙地獄工房 温泉卵販売 - ‬8 min walk
  • ‪グリーンテラス雲仙 - ‬13 min walk
  • ‪雲仙ドライブイン もみじ - ‬7 min drive
  • ‪よしちょう - ‬13 min drive

About this property

Unzen Azumaen

Ryokan in Unzen with full-service spa and free local area shuttle
There's a coffee shop/cafe on site. WiFi is free in public spaces. As a guest of Unzen Azumaen, you'll find a full-service spa and hot springs. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, gift shops/newsstands, and karaoke are also featured at Unzen Azumaen. The ryokan can provide wedding services and tour/ticket assistance. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Unzen ryokan.

  • 27 guestrooms or units
  • Karaoke
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Unzen Azumaen offers 27 air-conditioned accommodations with complimentary slippers and a hairdryer. This accommodation offers separate dining areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a hot tub.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 AM. There are hot springs on site.

Similar properties

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Unzen Miyazaki Ryokan
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
4.7 out of 5, Exceptional, 34 reviews
The price is AU$692
17 Dec - 18 Dec
Unzen Miyazaki Ryokan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Breakfast available for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Hot tub
  • Massage
  • Public bath open from 3:00 PM - 11:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Child's club card: JPY 2160 per night, (up to 12 years old).
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately JPY 2700 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen

Frequently asked questions

What is the cancellation policy at Unzen Azumaen?

Unzen Azumaen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Unzen Azumaen?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Unzen Azumaen on 17 Dec 2025 start from AU$241.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Unzen Azumaen?

Yep, Unzen Azumaen has a free self car park.

Is there a spa on site at Unzen Azumaen?

Yep, there is an onsite spa at Unzen Azumaen. You'll enjoy services like massages.

Is there a free airport shuttle available at Unzen Azumaen?

No, Unzen Azumaen does not offer an airport shuttle service.

What time are check-in & check-out at Unzen Azumaen?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Unzen Azumaen?

No, pets are not allowed.

Unzen Azumaen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 94 reviews
Rating 8 - Good. 31 out of 94 reviews
Rating 6 - Okay. 12 out of 94 reviews
Rating 4 - Poor. 2 out of 94 reviews
Rating 2 - Terrible. 4 out of 94 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yasuyo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is actually old but staff are great hospitality and
Stayed 1 night in Aug 2025

6/10 Okay

Jean

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The toilet bidet and the room light was not working. The staff offered a room change but we had already unpacked so we declined. But we did not expect the aircon was also not working and we opened one of the windows for fresh air but the noise from the rain heating the roofs made it worse! Did they give us the worst room? Overall, we did not sleep well at all.
Stayed 1 night in Apr 2025

10/10 Excellent

HUNG FAI

Travelled with family
Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024

10/10 Excellent

KANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable premium Ryokan

Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024

10/10 Excellent

Chi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023

6/10 Okay

Francis

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
Hotel way overcharged is for dinner. For 8800 yen, we were given food that’s worth about one third the price in a cold, function room that’s most uncondicive. Onsen was probably one of the worst we’ve been. No amenities provided except for basic shampoo, conditioner n body shampoo . Staff is ok . But we felt really cheated about dinner. Absolutely zero value for money. Only thing I can compliment is the bed and comforter. The rest of the room is lousy.
Stayed 1 night in Nov 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emperor's accommodation - mediocre food

The special room we were given was lovely. But the food was unsatisfactory and not worth the high price we paid. The dining room was like a store room.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great view and staff!

This hotel was clean, quiet and met our needs as a family of 4. The hotel does have a charge for kids, as well as, a small daily resort fee, so be aware of that upon checkin. The staff was friendly and provided us tea and orange juice for the kids upon arroval, then accompanied us to our tatami room to answer any questions we had with an English speaking staff member. The tatami room is worth the extra cash, as it has a great view of the lake and has about 8-10 futon mattresses to lay out ( I was concerned about not sleeping well on the firm floor, but double stacked mine had a great night sleep!) To the reviewers talking about this hotel being “old”; yes it’s not the newest hotel (you won’t find that in this town anyways) but it was clean and meets the standards of a typical Japanese hotel and do agree to stay clear of the western style rooms. Stack up on food/drinks from Lawson or Family Mart ( Not a lot of food options around), get the tatami room, go the onsen/sauna and enjoy the view. You won’t be disappointed.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Kevin, Hong Kong

Liked: Cleanliness, staff & service

Kyushu getaway

Very remote but large hotel with great views of the lake. Perfect for quiet retreat. Short uphill walk to Main Street to visit the Jigoku, which was amazing. Best to have dinner in hotel as choices on Main Street limited.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

This is very nice and comfortable hotel. We happened to stay in Japanese style room. It is spacious and the lake view was wonderful from room.

8/10 Good

David, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Hotel

Very good accommodation. Staff helped as best as possible with English speaking customer. Very comfortable and helpful for any needs during stay. Provided delivery and pick up by hotel transportation to village area for shoppoing and restaurants.

10/10 Excellent

Ryan, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a relaxing getaway

Super service, super facilities for a ryokan. The only downside is that I was there alone and it was a bit lonely. No communal activities. Bit great for a couple or family

10/10 Excellent

MIYUKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が綺麗で趣があり、料理がとても美味しかったです。アメニティの不足もなく、ホテルスタッフも丁寧で居心地がものすごく良かったです。また利用したいと思います。 ただ、夜に車でどこかに出かける時にはホテル周辺は真っ暗なので気をつけてください。
Stayed 1 night in Aug 2025

8/10 Good

???

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
料金以上に食事がとても良かった。特にお祝いとして利用させてもらったが、お祝いの膳まで用意していただきありがたく満足できるものであった。ただ一つ残念なのが、男性浴場のサウナが利用できなかったことであった。
Stayed 1 night in Jul 2025

4/10 Poor

youngsup

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

SUI WING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間對出有個湖景非常漂亮,環境清靜
Stayed 1 night in May 2025

8/10 Good

ひとみ

Travelled with family
Liked: Staff & service, amenities
今回で3回目の東園宿泊、今回は新緑の季節でホテル横の池、新緑、鳥のさえずりが癒しになった。 朝食に地元産のビーツのスムージーも頂け色も綺麗で身体に良い感じでした。 今回、食事は朝食のみでしたが眺め、スタッフの対応、御料理も満足でした。
Stayed 1 night in May 2025

10/10 Excellent

kumi

Travelled with family
Liked: Amenities
小鳥のさえずりと露天風呂のせせらぎの音のみ　窓を閉めるとその音もせず　静寂　 新緑と広がる水面の美しさ。 夜も朝もテレビをつけることなく　静寂と景色の美しさに浸っていました　非常に贅沢な時間を過ごすことができました。スタッフのみなさんも素晴らしかったです
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tetsuya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事が最高

改装済みの部屋もありますが、改装していない部屋に泊まった為、古い設備でしたが食事は最高です。サービスもとても良かったです。
Stayed 1 night in Apr 2025

10/10 Excellent

Kyunghee

Travelled with group
Liked: Cleanliness, staff & service
버스 정류장까지 송영 서비스가 무척 좋았어요.
Stayed 1 night in Apr 2025

8/10 Good

MAMORU

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

歴史を感じられる旅館

受付は少し無愛想だったが、その他のスタッフは親しみが有り良い体験が出来た。 部屋や浴場は流石に少し古さは感じられる。
Stayed 1 night in Mar 2025