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City Lodge Hotel Umhlanga Ridge

Property class: 4

Photo gallery for City Lodge Hotel Umhlanga Ridge

A modern lobby with wooden flooring, a reception desk, seating areas, and a unique light installation.
An outdoor patio area with tables and chairs, surrounded by planters and a large tree.
A modern bar area with a curved counter, bar stools, and pendant lighting.
A courtyard with a modern building, outdoor seating, and landscaped gardens.
A swimming pool with a glass enclosure, surrounded by outdoor seating and a building with multiple balconies.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
2 Palm Boulevard, Umhlanga, KwaZulu-Natal, 4320
  • Place, Gateway Theatre of Shopping
    ‪2 min walk‬
  • Place, KwaZulu-Natal Sharks Board
    ‪5 min walk‬
  • Place, Umhlanga Lighthouse
    ‪3 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a round mirror, and a wall with a leaf pattern.

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a round mirror, and a wall with a leaf pattern.

Double Room, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a round mirror, and a wall with a leaf pattern.

Double Room, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a round mirror, and a wall with a leaf pattern.

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A hotel room with a bed, a green upholstered armchair, a round table, and a wall with a tropical leaf pattern.

Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A modern hotel room with a large bed, a headboard with integrated lighting, a wall-mounted TV, and a painting of tropical foliage.

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a large window with curtains, a wall mural, and a small table with a lamp.

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, an air conditioner, and a wall-mounted towel rack.

Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

uMhlanga

City Lodge Hotel Umhlanga Ridge places you steps from Gateway Theatre of Shopping and within a short 5-minute stroll of Umhlanga Hospital. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Sundowner Bar is the hotel's own bar. Enjoy the gym and pool loungers. A meeting room and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free extended parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class uMhlanga hotel include KwaZulu-Natal Sharks Board and Umhlanga Lighthouse is within 30 minutes.

What's nearby

  • Gateway Theatre of Shopping - 2 min walk - 0.2 km
  • KwaZulu-Natal Sharks Board - 5 min walk - 0.5 km
  • Ster-Kinekor Gateway - 13 min walk - 1.1 km
  • Oceans Mall - 3 min drive - 1.9 km
  • Umhlanga Lighthouse - 3 min drive - 2.2 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 22 min drive

Restaurants

  • ‪WCafe - ‬8 min walk
  • ‪Cacao Chocolate Bar - ‬4 min walk
  • ‪KFC - ‬9 min walk
  • ‪Nespresso Gateway - ‬13 min walk
  • ‪Mimmo's - ‬2 min walk

About this property

City Lodge Hotel Umhlanga Ridge

City Lodge Hotel Umhlanga Ridge offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. The business-friendly City Lodge Hotel Umhlanga Ridge also features a vending machine, a garden, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star uMhlanga hotel is smoke free.

  • 168 guestrooms or units
  • 5 levels
  • Built in 2003
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
City Lodge Hotel Umhlanga Ridge offers 168 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LED televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This uMhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sundowner Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2003
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent. Guests are required to provide proof of the parental relationship (birth certificate) upon arrival.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Lodge Hotel Umhlanga Ridge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 260 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

City Lodge Ridge
City Lodge Ridge Hotel
City Lodge Ridge Hotel Umhlanga
City Lodge Umhlanga
City Lodge Hotel Umhlanga Ridge Mount Edgecombe
Umhlanga City Lodge
Umhlanga Ridge City Lodge
City Lodge Hotel Umhlanga Ridge
City Lodge Hotel Ridge
City Lodge Umhlanga Ridge Hotel Umhlanga Rocks
City Hotel Umhlanga Rocks
City Lodge Umhlanga Ridge Mount Edgecombe
City Umhlanga Ridge Umhlanga
City Lodge Hotel Umhlanga Ridge Hotel
City Lodge Hotel Umhlanga Ridge Umhlanga
City Lodge Hotel Umhlanga Ridge Hotel Umhlanga

Frequently asked questions

What is the cancellation policy at City Lodge Hotel Umhlanga Ridge?

City Lodge Hotel Umhlanga Ridge offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at City Lodge Hotel Umhlanga Ridge?

Yep, City Lodge Hotel Umhlanga Ridge has a free self car park and free extended parking.

Are there any beaches close to City Lodge Hotel Umhlanga Ridge?

The closest beach to City Lodge Hotel Umhlanga Ridge is Umhlanga Main Beach (2.2 km).

Does City Lodge Hotel Umhlanga Ridge have a pool?

City Lodge Hotel Umhlanga Ridge has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does City Lodge Hotel Umhlanga Ridge serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at City Lodge Hotel Umhlanga Ridge?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at City Lodge Hotel Umhlanga Ridge?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at City Lodge Hotel Umhlanga Ridge?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at City Lodge Hotel Umhlanga Ridge?

No, pets and service animals are not allowed.

City Lodge Hotel Umhlanga Ridge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 265 reviews
Rating 8 - Good. 99 out of 265 reviews
Rating 6 - Okay. 18 out of 265 reviews
Rating 4 - Poor. 8 out of 265 reviews
Rating 2 - Terrible. 6 out of 265 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Simanga

Liked: Cleanliness, staff & service, property conditions & facilities
Great place ever
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and the staff where very helpful, friendly and polite at all times. ,
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Enrico

Liked: Cleanliness, property conditions & facilities
Excellent house keeping and ammenities. Friendly staff.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing and has perfect location. The staff ( Enhle and Luyanda) were amazing and helpful in changing our room and making our stay enjoyable.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

govindram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great value for money.
Verified review

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with friendly staff
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and parks
Stayed 1 night in Aug 2024
Verified review

8/10 Good

SHAZIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything Thanks
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CityLodge

Always a great stay at CityLodge
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay here over New Year. Staff were wonderfully helpful throughout. We didn't book breakfast but tried it on our last day and wished we had - great selection of cooked and continental options at reasonable price. Lots of restaurants closeby and about 35 minutes walk to Umhlanga beach. Only slight disappointment was that there is nowhere to change or shower by the pool.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Phumelelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Lodge umhlanga

Our stay was excellent, the hotel location was great, friendly staff. The room was clean they even allowed us to change rooms to a more spacious room with great view
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The Hotel is right opposite the Gateway Theatre of shopping mall which is amazing. Everything you need in shops, restaurants and bars. Hotel is a little dated, but going through a refurbishment at the moment. The rooms are big and clean and have everything you need for a fab stay.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Shelley

Noisy
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Adilson

Liked: Cleanliness

Otima localizacao

Otima localização. Mobilia um pouco desgastada. Check in lento e confuso.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This is my first time ever lodging at City Lodge and I am very impressed. Although not like a 5-star hotel, their service is beyond 5-star. It is sterling. I will lodge here again and again!
Stayed 4 nights in May 2022
Verified review

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Across from Gateway! location, locaton, ...

Hotel room was very comfortable and in excellent condition. Bedding, bathroom, furniture were all great. Wifi was ok but not capable of video. TV channels were limited. Very quiet on top floor room, as I was on the back and not facing Gateway. Location was fantastic - I walked across the road to Starbucks for breakfast rather than eat at the hotel. Parking is not marked and I could not find it before checking in. Staff were always helpful, but reception needs some work compared to other City Lodges I have stayed at. I stayed here because the price was good and it was not possible to get any closer to Gateway, while still being close to the rest of Umhlanga.
Stayed 2 nights in May 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good Stay
Stayed 4 nights in Dec 2021
Verified review

2/10 Terrible

Dinesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please note this hotel was already fully booked before booking was done on Hotels .com
Stayed 1 night in Nov 2021
Verified review

8/10 Good

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit disappointed this time round

We have always stayed at this property in the past as they have friendly staff, comfortable clean rooms/bathroom and a great new Cafe. However on Saturday evening at 1 am the people next door started making a noise with loud music and loud conversation/laughter. When we asked them to tone it down they just carried on. We then asked the hotel for assistance and the security guard went to speak to them. They proceeded to threaten him whereafter we requested to be moved (in the middle of the night) to another room. The hotel granted this but I feel we should not have been inconvenienced, the hotel should have moved them/ thrown them out or alternatively called the police (as the guard was threatened). Hotel guests should not have to figure out how to get a good night's sleep, the hotel should ensure this, afterall we paid to stay there. My concern is this, should there not be a night /senior manager on duty at night for situations like these? The poor receptionist and security guard were no match for these selfish people. Other than that, a nice clean hotel.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Lodge Hotel Umhlanga Ridge

The staff are so helpful and friendly - well done to all of them. The location as also an attraction for me as I park my car in the hotel on-site parking and walk across to Gateway.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Zinhle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Apr 2021
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service

Horrendous check-in process

45 minutes to check-in!!! The lady at the front desk was completely untrained and slow. We needed to check in quickly to get some rest to continue our journey in the morning. The check in was very unpleasant and we will NOT support this establishment again.
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and staff were friendly and helpful. Quite and very convenient
Stayed 3 nights in Mar 2021