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Barceló Sevilla Renacimiento

5.0 star property
Riverwalk hotel with 3 restaurants and fitness centre

Photo gallery for Barceló Sevilla Renacimiento

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; Spanish cuisine
3 restaurants, breakfast, lunch, dinner served; Spanish cuisine
3 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
The current price is AU$205
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
Avenida de Alvaro Alonso Barba, s/n, Seville, Seville, 41092
  • Place, Isla Magica Theme Park
    ‪5 min walk‬
  • Place, Olympic Stadium
    ‪16 min walk‬
  • Place, Royal Alcázar of Seville
    ‪7 min drive‬
  • Airport, Seville (SVQ-San Pablo)
    ‪10 min drive‬

Room options

Suite

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3

View all photos for Premium Room (Deluxe 3 adults)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (Deluxe 3 adults)

10.0 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Deluxe 3 adults)

Premium bedding, down duvets, minibar, in-room safe

Family Suite (Deluxe 3 adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (3 Adults)

Premium bedding, down duvets, minibar, in-room safe

Suite (3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (2 Adults + 2 Children)

Premium bedding, down duvets, minibar, in-room safe

Suite (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Deluxe 2 Adults + 2 Children)

Premium bedding, down duvets, minibar, in-room safe

Family Suite (Deluxe 2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room (Deluxe 2 Adults + 2 Children)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (Deluxe 2 Adults + 2 Children)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Down duvet
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room (Deluxe 2 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (Deluxe 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Down duvet
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Deluxe 2 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Family Suite (Deluxe 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (2 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Suite (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Deluxe 3 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Premium Room (Deluxe 3 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Down duvet
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (3 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Suite (3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Deluxe 3 Adults + 1 Child)

Premium bedding, down duvets, minibar, in-room safe

Family Suite (Deluxe 3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Deluxe Room ( 2 Adults + 2 Children)

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 2

Premium Deluxe Room (2 Adults + 1 Child)

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 2

Suite (2 Adults + 2 Children)

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3

Family Suite Deluxe (2 Adults + 1 Child)

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 2

Suite (2 Adults + 1 Child)

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 2

Deluxe Family Suite (2 Adults + 2 Children)

Soundproofed rooms
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3

Suite (3 Adults + 1 Child)

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3

Deluxe Family Suite (3 Adults + 1 Child)

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3

Premium Deluxe Room ( 3 Adults + 1 Child)

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3

Premium Deluxe Room

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3

Suite

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3

Deluxe Family Suite

Soundproofed rooms
Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • Sleeps 3

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About the area

Seville

A luxury stay in Seville awaits you at Barceló Sevilla Renacimiento. Within just a 10-minute stroll, you'll find Teatro Central and Alamillo Park. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a poolside bar. .Gastrobar La Santa María is open for lunch and dinner. Bar Piscina is the hotel's own tapas bar. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 53820 square feet (5000 square metres) of event facilities include 30 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 5-property class Triana hotel include Isla Magica Theme Park and La Cartuja Sports Facilities.

What's nearby

  • Isla Magica Theme Park - 5 min walk - 0.5 km
  • Olympic Stadium - 16 min walk - 1.4 km
  • Plaza de Toros de la Real Maestranza - 5 min drive - 4.0 km
  • Giralda Tower - 6 min drive - 4.7 km
  • Royal Alcázar of Seville - 7 min drive - 5.1 km

Getting around

  • Cartuja Station - 3 min drive
  • La Rinconada Station - 11 min drive
  • Seville (SVQ-San Pablo) - 23 min drive

Restaurants

  • ‪La Santa María - Tapas Viajeras - ‬1 min walk
  • ‪La Taberna del Dragón Verde - ‬15 min walk
  • ‪Bar El Colmao - ‬19 min walk
  • ‪La Botavara - ‬10 min walk
  • ‪Bonobo terraza - ‬12 min walk

About this property

Barceló Sevilla Renacimiento

Riverwalk hotel with 3 restaurants and fitness centre
Barceló Sevilla Renacimiento offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

A business centre and 30 meeting rooms are available. Event space at this hotel measures 53820 square feet (5000 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury Barceló Sevilla Renacimiento. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Seville hotel is smoke free.

  • 295 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 53820 sq ft of conference space
  • 5000 sq. m of conference space
  • Built in 1992
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Barceló Sevilla Renacimiento offers 295 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 for adults and EUR 11 for children
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Piscina
  • Gastrobar La Santa María
  • Restaurante Arrozante
  • Restaurante Colón

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Piano
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30 meeting rooms
  • Business centre
  • Conference centre (53,820 square foot of space)

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Self-parking fee: EUR 18 per day
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property Registration Number H/SE/00887

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Hotel Renacimiento
Barcelo Hotel Seville
Barceló Renacimiento
Barcelo Renacimiento Hotel Seville
Barceló Renacimiento Sevilla
Barceló Sevilla
Barceló Sevilla Renacimiento
Barceló Sevilla Renacimiento Hotel
Barceló Sevilla Renacimiento Hotel Seville
Barceló Sevilla Renacimiento Seville
Renacimiento Sevilla
Barcelo Sevilla Renacimiento
Barceló Sevilla Renacimiento Hotel
Barceló Sevilla Renacimiento Seville
Barceló Sevilla Renacimiento Hotel Seville

Frequently asked questions

What is the cancellation policy at Barceló Sevilla Renacimiento?

Barceló Sevilla Renacimiento offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Sevilla Renacimiento?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Barceló Sevilla Renacimiento on 9 Dec 2025 start from AU$205.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Sevilla Renacimiento?

Yep, Barceló Sevilla Renacimiento has a self car park for EUR 18 per day. Onsite parking is limited.

Does Barceló Sevilla Renacimiento have a pool?

Yep, and guests love it! Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 11:00 AM to 8:00 PM (Seasonal outdoor pool open from April to October).

What makes Barceló Sevilla Renacimiento a romantic place to stay?

Garden-view dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Barceló Sevilla Renacimiento.

Is Barceló Sevilla Renacimiento family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Barceló Sevilla Renacimiento is a hit with families.

Does Barceló Sevilla Renacimiento serve breakfast?

Sure does, buffet breakfast is on offer weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Sevilla Renacimiento?

No, Barceló Sevilla Renacimiento does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Sevilla Renacimiento?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Sevilla Renacimiento?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Barceló Sevilla Renacimiento?

No, only service animals are allowed.

Barceló Sevilla Renacimiento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jose, North bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gurbrinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel! Gym was the highlight of my stay! Open 24hrs! With new equipment.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a family friendly hotel. They had a pirate theme throughout the hotel and the kids loved that.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and resort atmosphere. Great for families and or couples. Very good breakfast options
Stayed 3 nights in Jun 2025

10/10 Excellent

othmane

Stayed 2 nights in Jun 2025

10/10 Excellent

Volodymyr

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Above and beyond! Exceptional value for the price
Stayed 1 night in Jun 2025

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious lobby and nice garden area in addition to a kid-friendly outdoor pool. Great breakfast buffet. Very friendly and attentive staff.
Stayed 1 night in May 2025

8/10 Good

Wan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the breakfast buffet at this hotel—it’s super convenient, especially when traveling with kids. The staff were also very friendly and welcoming. The only downside was the location—it’s a bit far from most attractions, so we had to rely on taxis to get around. While buses are available, they’re not the easiest option with little ones. If you don’t mind taking a taxi, I’d still recommend staying here. Be sure to take advantage of the breakfast buffet and the pool—it makes the stay feel much more relaxing!
Stayed 4 nights in May 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay

This is a place of exceptional value. The room was confortabĺe and clean. The breakfast is simply fantastic, with an incredible variety amd abundance of food. Great coffee as well! The restaurant Santa Maria was also of great quality with nice personnel.
Stayed 5 nights in May 2025

8/10 Good

KAMELY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and amenities were very clean. Was not the biggest fan of the noise from the theme park next door on days I wanted to stay in late. Breakfast buffet was worth it, but the other restaurants in the property were just okay (there are better options outside of the hotel).
Stayed 5 nights in May 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful service nice people
Stayed 2 nights in May 2025

2/10 Terrible

LILIANE

Disliked: Staff & service
Its noisy and staff is not helpful. I complained multiple times about housekeeping that they do not do anything. Even after 3 times … they did nothing.
Stayed 3 nights in May 2025

4/10 Poor

Ahmad

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I genuinely don’t understand how this hotel received a 5-star rating. The first room we were given was shockingly dirty — there was leftover food on the tables, crumbs on the bed and sofa, and childlike drawings on the main table. It felt more like a preschool classroom than a hotel room. After showing staff the photos, they offered to clean the room rather than immediately providing a new one — something even a 3-star hotel would typically do without hesitation. Only after insisting did they finally switch our room. Things didn’t improve much. The iron we requested was broken and leaking water — a serious safety hazard. On top of that, the safe in our room didn’t work, meaning we had to carry our passports with us at all times. The decent feature was the breakfast. Aside from that, this stay was far from what you’d expect from a so-called 5-star hotel. If you’re looking for value for your money or a truly premium experience, I strongly recommend staying elsewhere.
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Travelled with group
Liked: Amenities
Most beautiful room I have stayed
Stayed 2 nights in Apr 2025

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio, la atención muy buena, el desayuno que ofrecen muy rico también
Stayed 2 nights in Apr 2025

10/10 Excellent

Ewa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel
Stayed 7 nights in Apr 2025

8/10 Good

John, Livingston

Travelled with family and small children
Liked: Cleanliness, staff & service
Property is ok but a bit out of the way so there’s no walkable restaurants or shops nearby. Also part of the property looks like it’s still being fixed or renovated so not exactly at 5 star quality
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dahlia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Claire

Stayed 4 nights in Mar 2025

6/10 Okay

Matthew

Travelled with family
Liked: Property conditions & facilities

Ok, but not good value for money

Nice enough hotel but service not great. Woke up with the cleaners knocking at 9am in the morning . Also, they didn’t clean cups.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked hotel through Expedia and paid in full. Was double charged at hotel. Despite hotel manager’s assurances still haven’t received refund for double charge.
Stayed 1 night in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It's very big, no real complaints, I would suggest not to expect too much on a Saturday and Sunday and during off season. Most of the staff were fantastic.
Stayed 2 nights in Mar 2025