See all properties
Save

Azul Beach Resort Montenegro by Karisma

4.0 star property

Photo gallery for Azul Beach Resort Montenegro by Karisma

Beach bar
Property video
Junior Suite (Garden)
5 restaurants; breakfast, lunch, dinner and brunch served
Premium Suite, 2 Bedrooms (Swim up)

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$455
includes taxes & fees
14 June - 15 June

Explore the area

View map
Velika Plaza, Ulcinj, Ulcinj, 85360
  • Place, Velika Plaza Beach
    ‪7 min walk‬
  • Place, Mala Plaza
    ‪8 min drive‬
  • Place, Ulcinj Fortress
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Swim up)

Suite, 2 Bedrooms (Swim up)

Suite, 2 Bedrooms (Swim up)

  • Garden view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Double Room

In-room safe, desk, blackout curtains, free cots/infant beds

Double Room

  • Garden view
  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite, Sea View

In-room safe, desk, blackout curtains, free cots/infant beds

Premium Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

In-room safe, desk, blackout curtains, free cots/infant beds

Family Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 43 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite

Premium Suite

  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms (Swim up)

Premium Suite, 2 Bedrooms (Swim up)

Premium Suite, 2 Bedrooms (Swim up)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (GARDEN LOUNGE)

In-room safe, desk, blackout curtains, free cots/infant beds

Junior Suite (GARDEN LOUNGE)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 43 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms

In-room safe, desk, blackout curtains, free cots/infant beds

Premium Suite, 2 Bedrooms

  • Garden view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, 2 Bedrooms

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Junior Suite (Garden)

In-room safe, desk, blackout curtains, free cots/infant beds

Junior Suite (Garden)

  • Garden view
  • 33 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms, Sea View

In-room safe, desk, blackout curtains, free cots/infant beds

Premium Suite, 2 Bedrooms, Sea View

  • Sea view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms (Large)

In-room safe, desk, blackout curtains, free cots/infant beds

Family Suite, 2 Bedrooms (Large)

  • Garden view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms (Swim Up)

In-room safe, desk, blackout curtains, free cots/infant beds

Family Suite, 2 Bedrooms (Swim Up)

  • Garden view
  • 38 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Ulcinj

An all-inclusive stay in Ulcinj awaits you at Azul Beach Resort Montenegro by Karisma. You'll be 3.6 km (2.2 mi) from Commemorative Plaque and 3.6 km (2.2 mi) from Mother Theresa statue. Highlights at this beachfront property include 5 restaurants, 7 outdoor swimming pools and an indoor swimming pool. .The restaurant, Eat Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Ulcinj property, you'll be 4.5 km (2.8 mi) from Lamit Mosque and 5 km (3.1 mi) from Mala Plaza.

What's nearby

  • Velika Plaza Beach - 7 min walk - 0.6 km
  • Mala Plaza - 8 min drive - 5.9 km
  • Ulcinj Fortress - 9 min drive - 6.3 km
  • Ulcinj City Museum - 9 min drive - 6.3 km
  • Ladies Beach - 9 min drive - 6.7 km

Getting around

  • Bar Station - 36 min drive
  • Podgorica (TGD) - 114 min drive

Restaurants

  • ‪Ibiza - ‬8 min drive
  • ‪Plaza - ‬8 min walk
  • ‪Palma - ‬4 min drive
  • ‪Luna Restaurant - ‬14 min walk
  • ‪Vita Te Drini - ‬4 min drive

About this property

Azul Beach Resort Montenegro by Karisma

Azul Beach Resort Montenegro by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Azul Beach Resort Montenegro by Karisma for summer fun including 7 outdoor swimming pools, a complimentary children's club and a seasonal outdoor pool.

Free breakfast is available daily. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, outdoor tennis courts and a garden. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ulcinj property.

  • 479 guestrooms or units
  • 5 levels
  • 5 buildings
  • 5 dining venues
  • 7 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
Azul Beach Resort Montenegro by Karisma offers 479 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ulcinj property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Similar properties

Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
Iberostar Waves Bellevue
Becici
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 242 reviews
The price is AU$603
includes taxes & fees
15 June - 16 June
Iberostar Waves Bellevue

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 5 restaurants
  • 7 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Eat Restaurant
  • L'Osteria A La Carte
  • LA TAQUERIA & GRILL
  • Marely Restaurant & Bar
  • The Kinfe A La Carte

Things to do

  • 4 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Indoor pool
  • Karaoke
  • Playground
  • TV in common areas

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 October and 1 May.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Azul Beach Resort Montenegro by Karisma

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 30 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open in June and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Long Beach Hotel Montenegro Ulcinj
Long Beach Hotel Montenegro
Long Beach Montenegro Ulcinj
Long Beach Hotel Montenegro All Inclusive Ulcinj
Long Beach Hotel Montenegro All Inclusive
Long Beach Montenegro All Inclusive Ulcinj
Long Beach Montenegro All Inclusive
Hotel The Long Beach Hotel Montenegro - All Inclusive Ulcinj
Ulcinj The Long Beach Hotel Montenegro - All Inclusive Hotel
Hotel The Long Beach Hotel Montenegro - All Inclusive
The Long Beach Hotel Montenegro - All Inclusive Ulcinj
The Long Beach Hotel Montenegro
Long Montenegro All Inclusive

Frequently asked questions

What is the cancellation policy at Azul Beach Resort Montenegro by Karisma?

Azul Beach Resort Montenegro by Karisma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Azul Beach Resort Montenegro by Karisma?

As of 13 June 2026, prices found for a 1-night stay for 2 adults at Azul Beach Resort Montenegro by Karisma on 14 June 2026 start from AU$455, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Azul Beach Resort Montenegro by Karisma?

Yep, Azul Beach Resort Montenegro by Karisma has a free self car park.

Are there any beaches close to Azul Beach Resort Montenegro by Karisma?

Yep, Azul Beach Resort Montenegro by Karisma is a short 8-minute walk from Velika Plaza Beach. Fun beach activities include volleyball, snorkelling and scuba diving. The beach is closed seasonally each year from October 15 until May 1.

Does Azul Beach Resort Montenegro by Karisma have a pool?

Take your pick from 7 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from June to October.

What luxury perks are available at Azul Beach Resort Montenegro by Karisma?

Azul Beach Resort Montenegro by Karisma features 7 outdoor pools, an indoor pool and 5 restaurants.

What makes Azul Beach Resort Montenegro by Karisma a romantic place to stay?

Beachfront dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Azul Beach Resort Montenegro by Karisma.

Is Azul Beach Resort Montenegro by Karisma family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Azul Beach Resort Montenegro by Karisma is a hit with families.

Does Azul Beach Resort Montenegro by Karisma serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Azul Beach Resort Montenegro by Karisma?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Azul Beach Resort Montenegro by Karisma?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from October 15 until May 1.

What time are check-in & check-out at Azul Beach Resort Montenegro by Karisma?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Azul Beach Resort Montenegro by Karisma?

No, pets and service animals are not allowed.

Azul Beach Resort Montenegro by Karisma Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 78 reviews
Rating 8 - Good. 18 out of 78 reviews
Rating 6 - Okay. 12 out of 78 reviews
Rating 4 - Poor. 11 out of 78 reviews
Rating 2 - Terrible. 12 out of 78 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Salmir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great stuff is very friendly and helpful.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Safet

Liked: Cleanliness, staff & service
Beautiful place
Stayed 24 nights in Jul 2025
Verified

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area..everything was perfect.the staff very good and frinedly.
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Shkumbin

Liked: Cleanliness, staff & service, property conditions & facilities
Super Hotel
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Safet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice stuff was very friendly. I’m sure I’ll be back next year.
Stayed 20 nights in Aug 2024
Verified

8/10 Good

Rasko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

Resort is great. For kids there are many activities and for adults it is easy to relax and enjoy one of the beach bars. All inclusive drinks and food are great and service was at a high level. It is pretty shallow at the beach (which is great for kids) but it is not great for swimming.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Elvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is excellent! All service there was above my expectations for 4* resort. Our room is sparkling clean and well equipped. Swimming pools everywhere, clean sand beach. Before my reservation i was reading reviews and couldn’t make up my mind. Now, honestly, i will come here every summer. I highly recommend this resort.
Stayed 7 nights in Aug 2022
Verified

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in Motel 6s in the 1980s that were better than this hotel. It’s complete crap and if you want to get treated like crap, this is the place to go.
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Arti

Disliked: Cleanliness, amenities, property conditions & facilities
Property was nice i checked in everything was ok they didn't mention any charges but when i was about to checkout unexpected charges 500$+...wasn't expecting it nobody told me anything when i checked in ...
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

The stay was amazing and the staff are very friendly and helpful. The only downside was how diabolical the hotel was at replying to messages or phone calls about the transfer from the airport that they offer. It took 3 weeks for them to reply and when they replied, I replied within a few hours to book the transfer and still no message or phone call to this day. Rooms are clean and tidy. Amazing view from the top floor of the platinum building with sea view.
Stayed 6 nights in May 2024
Verified

4/10 Poor

ZEF

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was nice ,rooms are small very old and dirty reminds me of old motel 6 ..Checking was very long and unfriendly …Food was very very disaponyed last night I didn’t even eat I went out for a nice dinner…I hate to wright bad reviews this place I had to paying €500 a night bad service bad food bad service ..I waisted €40000 for two rooms I would never ever go back …
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking wasn't paved, tried to overcharge us at the front desk. Poor service and food
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Dzenan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were at quite a few all inclusive resorts in Caribbean. The Azul Beach Montenegro can be easily compared the ones we visited. Great staff, always trying to please. Variety of food and drinks. Multiple restaurants and bars which are open during the day. The pools might need some upgrades, but overall satisfactory. The beaches for whole area of municipality of town of Ulicinj are sandy beaches. If this was white sand instead of gray one, one would think you are Isla De Mujeris, rather than Ulicinj. I would definitely come back.
Stayed 5 nights in Aug 2022
Verified

4/10 Poor

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities

Great location, mediocre resort.

Where do i start? Check in was great, and the location is amazing. It's just too bad the resort is obviously outdated, and barely family friendly. Lack of ramps, and thorny flowers everywhere, so watch your little ones hands closely. Do NOT book anything on the upper floors if you have a stroller as there are no elevators. Access to the beach is only via stairs as well. Hit your local gym before going as you'll be carrying your stroller as much as pushing it. I'm happy we had the all inclusive package, but the food was, well... edible and that's it. I must commend the chef, for without their advanced skill i would never have known, pasta and chicken could be so flavorless. The high chairs for children were filthy, staff hardly tried to do anything but the bare minimum. The kids club is the one bright spot. Their staff was awesome. It's a great thing drinks were included, with glossed eyes and a buzz, much of the negatives can be overlooked. Just don't book this place with high hopes.
Stayed 5 nights in Sep 2022
Verified

6/10 Okay

SHPENDI

Disliked: Staff & service
The resort as a whole has what you are looking for there especially for families. The food buffet is really good, the on site restaurant is good too. Olea.... Quiet, safe.... Beach is big, lots of chairs and umbrellas, good clean beach.... Areas of improvement: 1) could use lifeguards around the pool. Almost saw a 3 year old drown by the pool. Good to have someone walking around the pool area. 2) Better attention to detail. Resort has potential, service is hit or miss. Anyone touching food or making drinks should always have gloves on. You cant grab ice with bare hands and make a drink. 3) inconsistency with the service. One person gets a pina colada, i go in 5 minutes later and get something that is not a pina colada and the server laughs like i dont know what a pina colada looks like and tells me the drink is a pina colada. This happened way too many times. I got the sense that some of the servers didnt like Americans much or anyone speaking English. All in all, there were too many situations where we had to follow up on missing items, essentials like shampoo running out things like that. Instead of housekeeping making sure its full I had to chase people down for that stuff.. The resort was not cheap , I paid top dollar to say here with my family and it wasn't up to par for the money I paid compared to other places ive been to around the world.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È la terza volta che torniamo in questo albergo, quest’anno anche con nostra figlia di 4 anni. Abbiamo notato diversi miglioramenti rispetto all’anno scorso. Complimenti al personale, cordiale e professionale, che rende il soggiorno davvero speciale.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Bleron

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Müsste mal dringend renoviert werden. Auch habe ich vom brutal schlechten Essen eine Lebensmittelvergiftung bekommen.. daher lieber auswärts essen, das geht in der Nähe super gut.
Stayed 6 nights in Aug 2025
Verified

6/10 Okay

Kaltrina

Disliked: Cleanliness, staff & service, property conditions & facilities
Wir hatten 3 Zimmer und keins davon wurde ordentlich geputzt. Es wurden nur frische Handtücher gebracht mehr auch nicht. Bettwäsche wird nicht gewechselt und das Badezimmer wurde nicht geputzt. Rest war Okey
Stayed 5 nights in Aug 2025
Verified

4/10 Poor

Bilalli

Disliked: Cleanliness, staff & service, property conditions & facilities
Guten Morgen , wir als Familie sind garnicht zufrieden , sie haben uns garnicht herzlich Willkommen, zimmer war ganz schlecht hat gestunken personal war frech. Also wir werden eine rückerstattung anbringen oder erwarten rückerstattung .
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
Wir haben kostenlosen Upgrade auf einen Super Zimmer im Premium Gebäude. Herzlichen Dank
Stayed 3 nights in May 2025
Verified

8/10 Good

Drita

Liked: Cleanliness, staff & service, amenities
Es war alles perfekt sehr sauber essen war sehr gut.Pools und Strand perfekt alle sauber alles im einen sehr gut nur die Zimmer waren sehr alt und klein das hat uns nicht gefallen. Wir hatten ein Familienzimmer mit eignen Pool Zugang der Pool war toll und sehr sauber wie gesagt uns haben nur die Zimmer nicht gefallen ansonsten war alles sehr gut.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Leutrime

Disliked: Cleanliness
Bien, mais il y a des petits détails à améliorer, dans les bars le personnel vraiment pas aimable.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Hanife

Liked: Cleanliness, property conditions & facilities
Alles war parfekt, aber zu teuer. Essen war nicht immer frisch amsonst war alles gut.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Albert

Liked: Staff & service, amenities, property conditions & facilities
war gut…
Stayed 5 nights in Jun 2024