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Shangri-La Ulaanbaatar

Photo gallery for Shangri-La Ulaanbaatar

A spacious lobby with a large chandelier, comfortable seating areas, and a view of the outdoors through large windows.
A spacious hotel lobby with a bar area, multiple seating arrangements, and a view of the cityscape through large windows.
A high-rise hotel with multiple floors, a covered entrance, and a car parked in front.
An outdoor seating area with wicker furniture and a table with a candle, overlooking a cityscape at dusk.
A large indoor swimming pool with lounge chairs and a city view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$640
includes taxes & fees
20 Sept - 21 Sept

Explore the area

View map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
  • Place, Embassy of Japan
    ‪3 min walk‬
  • Place, Sükhbaatar Square
    ‪8 min walk‬
  • Place, National Academic Theatre of Opera and Ballet of Mongolia
    ‪11 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape at night.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape at night.

Horizon Club, Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large window offering a city view, a chandelier, a sofa, a desk, and a chair.

Executive Suite, 1 King Bed

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Deluxe Room, 2 Single Beds

7.2 out of 10
Good
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club, Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Horizon Club, Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 2 Single Beds

A hotel room with a large window offering a city view, a chandelier, a sofa, a desk, and a chair.

Executive Suite, 2 Single Beds

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape at night.

Premier Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Premier Room, 2 Single Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Shangri-La)

A spacious hotel lobby with a large chandelier, comfortable seating, a view of the city, and a traditional decorative wall.

Suite (Shangri-La)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Specialty)

A spacious hotel lobby with a large seating area, a dining table, and a chandelier.

Suite (Specialty)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite King

A hotel room with a large window, a chandelier, a desk, a chair, a sofa, and a bed.

Executive Suite King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite Twin

A hotel room with a large bed, a desk with a chair, a television, and a view of the cityscape.

Executive Suite Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club King

A hotel room with a large bed, a desk, a chair, a television, and a view of a cityscape.

Horizon Club King

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Ulaanbaatar

Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle.

What's nearby

  • Embassy of Japan - 3 min walk - 0.3 km
  • Ministry of Health - 5 min walk - 0.4 km
  • Sükhbaatar Square - 8 min walk - 0.7 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 11 min walk - 0.9 km
  • National Museum of Mongolia - 14 min walk - 1.2 km

Restaurants

  • ‪Doner Kebab - ‬2 min drive
  • ‪Gong Cha - ‬2 min drive
  • ‪Maison Rouge - ‬3 min drive
  • ‪Modern Nomads - ‬2 min drive
  • ‪The Bull - ‬17 min walk

About this property

Shangri-La Ulaanbaatar

Public spaces have free WiFi. Business amenities include a business centre, meeting rooms, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 5-star hotel.

  • Conference rooms
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Additionally, rooms include air conditioning and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 432 reviews
The price is AU$181
includes taxes & fees
17 Sept - 18 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Park
  • Hutong
  • Lobby Lounge
  • Naadam

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (28,449 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Late check-in subject to availability

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

No, but there are deep-soaking baths in the guestrooms.

How much does it cost to stay at Shangri-La Ulaanbaatar?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Shangri-La Ulaanbaatar on 20 Sept 2026 start from AU$640, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Yep, buffet brekkie is served daily.

No, but there's an airport shuttle that runs 24 hours a day for a fee.

No, pets are not allowed.

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 155 reviews
Rating 8 - Good. 32 out of 155 reviews
Rating 6 - Okay. 13 out of 155 reviews
Rating 4 - Poor. 4 out of 155 reviews
Rating 2 - Terrible. 11 out of 155 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities
Excellent service, clean room, quiet, great food and access to restaurants, and great location.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mongolia.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Shangri-La Ulanbatar truly lives up to the Shangri-La standard. The rooms are superb—spacious, comfortable, and well maintained. Overall, a very satisfying stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Awesome
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Great location. Excellent views. Rooms are spacious. Dining options are excellent. Staff is good but a bit cold in their ways (probably cultural). In my opinion, the best place to stay in Ulaan.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Oggi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

YUNGTING

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst 5 stars hotel I have ever been
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Rita

Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel in Mongolia. The breakfast buffet was excellent, we could have stayed there all day. The room was great, and the condition of the property was also very good. Hard to find in Mongolia. The high tea was so so - but inexpensive. Not much of an experience. The front desk staff was borderline rude - not to be expected in any hotel, much less a good one. The food in the restaurant was just ok. The room amenities were great.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Rebecca

Disliked: Cleanliness
Staff service not up to 5 star hotel standard. Dining quality poor especially for room service foods. Toilet flushing water not enough to clean up properly
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022
Verified review

6/10 Okay

Lasse

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Servicep

Very arrogant Staff. In other Shangri-La hotels the service has been much better.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

YAMAZAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウォシュレットが無いので、マイナスポイントです
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

HIDEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが親切でとても良い
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shunsuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しい どのホテルよりも良いと感じた
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Joao victor

Liked: Cleanliness, staff & service
hotel bem simples
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

YOZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
パーク側の部屋では夜景が綺麗です。
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

ISAMU

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
5名で2部屋予約していたが、体調不良などで2名が来れなかった 予約そのままで料金もそのままで結構と伝えたが、2ベッドの1部屋で済まそうとする受付 3人では寝れないし、フェアでは無いと話をしても出来ないの一点張り 上役も含めた受付スタッフの思い込みが強く、英語が通じていないと感じ 現地通訳に話をして貰い，ようやく解決 ルームサービスは、とても時間がかかったうえに、部屋にチャージ出来ず、現金かクレジットの支払いもはっきりせず、電話で確認して支払う事態で、部屋到着から10分のスタッフ滞在 夜は、クラブ音楽が一晩中、部屋中に振動して安眠出来ない状況 次の日から2日間お祭りでうるさくなるとのアナウンスはあったが、前夜祭まであるとはアナウンスされておらず ゲストフレンドリーのかけらも無い、ホスピタリティの無い設備だけのホテル
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Maiken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksus i centrum

Fantastisk hotel, ligger lige i centrum til alt. Inden for gåafstand har du busser, caféer, museum, indkøbscentre osv osv Hotellets kinesiske restaurant hører til top 3 i byen Deres lobby ulmer af liv dagen lang og her serveres små retter, Afternoonte, drikkevarer og levende musik
Hutong restaurant
Lobbyens Afternoon tea
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

DONG HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
광장까지 걸어갈 거리의 매우 깨끗한 컨디션의 호텔 가격은 다소 비쌈
Stayed 1 night in Sep 2024
Verified review

8/10 Good

AKIRA

Liked: Amenities
モンゴルでは、最高級ホテル
Verified review

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Ainut miinus koko paikassa; käytin hotellin autopalveluja runsaasti mutta aikataulut ja kuljettajien ammattitaito oli kyseenalaista!! Erinomainen sijainti ostoskeskuksen yhteydessä ja loistava henkilökunta. Aamupala runsas ja erittäin hyvä ja monipuolinen! Vahva suositus!!!!
Stayed 4 nights in Oct 2022