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Radisson Blu Udaipur Palace Resort & Spa

5.0 star property
Luxury hotel connected to the convention centre in Udaipur with 3 restaurants

Photo gallery for Radisson Blu Udaipur Palace Resort & Spa

Outdoor pool
Indoor wedding
Terrace/patio
Lobby
Garden view

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
The current price is AU$186
includes taxes & fees
3 July - 4 July

Explore the area

Map
Near Fateh Sagar Lake, Ambamata, Udaipur, Rajasthan, 313001
  • Lake Fateh Sagar
    ‪3 min walk‬
  • Lake Pichola
    ‪14 min walk‬
  • City Palace
    ‪4 min drive‬
  • Udaipur (UDR-Maharana Pratap)
    ‪29 min drive‬

Room options

View all photos for Business Room, Lake View (Business Class)

View from room

Business Room, Lake View (Business Class)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Premium bedding
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Premium bedding
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Heritage)

Premium bedding, memory-foam beds, minibar, in-room safe

Suite (Heritage)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Memory foam bed
  • 77 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room

Room amenity

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Premium bedding
  • 33 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About the area

Udaipur

Radisson Blu Udaipur Palace Resort & Spa places you in the centre of Udaipur, connected to the convention centre and within just a 15-minute stroll of popular places like Lake Fateh Sagar and Lake Pichola. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with Ayurvedic treatments and mani/pedis. The buffet restaurant, Aravali Lawn, serves local and international cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the nightclub, gym, kids' club and outdoor tennis court. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Udaipur hotel include Vintage Collection of Classic Cars and City Palace.

What's nearby

  • Lake Fateh Sagar - 3 min walk - 0.3 km
  • Lake Pichola - 14 min walk - 1.2 km
  • Gangaur Ghat - 3 min drive - 2.1 km
  • City Palace - 4 min drive - 2.5 km
  • Vintage Collection of Classic Cars - 8 min drive - 3.8 km

Getting around

  • Udaipur City Station - 16 min drive
  • Udaipur (UDR-Maharana Pratap) - 64 min drive

Restaurants

  • ‪Raaj Bagh Restaurant - ‬18 min walk
  • ‪The Urban Tadka - ‬16 min walk
  • ‪Soul Bistro and Lounge - ‬15 min walk
  • ‪Jhumar Restaurant - ‬18 min walk
  • ‪Aravali Lakeview - ‬3 min walk

About this property

Radisson Blu Udaipur Palace Resort & Spa

Luxury hotel connected to the convention centre in Udaipur with 3 restaurants
Radisson Blu Udaipur Palace Resort & Spa offers its guests a full-service spa, hot springs, and an outdoor tennis court. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Radisson Blu Udaipur Palace Resort & Spa. Free self parking is available.

This 5-star Udaipur hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Built in 2008
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Radisson Blu Udaipur Palace Resort & Spa offers 245 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a hot tub. There are hot springs open between 9:00 AM and 7:00 PM.

Languages

English, Hindi

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The price is AU$218
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 800 for adults and INR 800 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aravali Lawn

Things to do

  • Arcade/game room
  • Archery
  • Art gallery
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Games
  • Health club
  • Hot spring
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 7:00 PM
  • Hot springs water temperature - 35 ºC
  • Hot tub
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (191 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (38 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Blu Udaipur Palace Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 11800
  • New Year's Eve (31 December) Gala Dinner per child: INR 5900 (from 7 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 800 for adults and from INR 800 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Palace Resort Udaipur
Sheraton Palace Udaipur
Sheraton Resort Udaipur
Sheraton Udaipur Palace
Sheraton Udaipur Palace Resort
Sheraton Udaipur Resort
Udaipur Palace Resort
Udaipur Sheraton
Udaipur Sheraton Palace
Udaipur Sheraton Resort
Radisson Blu Udaipur Palace Resort
Radisson Blu Udaipur Palace
Sheraton Udaipur Palace Hotel Udaipur
Sheraton Udaipur Palace Resort And Spa
Radisson Blu Udaipur & Udaipur
Radisson Blu Udaipur Palace Resort & Spa Hotel
Radisson Blu Udaipur Palace Resort & Spa Udaipur
Radisson Blu Udaipur Palace Resort & Spa Hotel Udaipur

Frequently asked questions

What is the cancellation policy at Radisson Blu Udaipur Palace Resort & Spa?

Radisson Blu Udaipur Palace Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Blu Udaipur Palace Resort & Spa?

As of 2 July 2025, prices found for a 1-night stay for 2 adults at Radisson Blu Udaipur Palace Resort & Spa on 3 July 2025 start from AU$185.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Blu Udaipur Palace Resort & Spa?

Yep, Radisson Blu Udaipur Palace Resort & Spa has a free self car park.

Is there a spa on site at Radisson Blu Udaipur Palace Resort & Spa?

Yep, there is an onsite spa at Radisson Blu Udaipur Palace Resort & Spa. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Radisson Blu Udaipur Palace Resort & Spa have a pool?

Radisson Blu Udaipur Palace Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Radisson Blu Udaipur Palace Resort & Spa?

Radisson Blu Udaipur Palace Resort & Spa features a full-service spa, a nightclub and a health club. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Radisson Blu Udaipur Palace Resort & Spa a romantic place to stay?

A hot tub and a lounge bar, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Radisson Blu Udaipur Palace Resort & Spa.

Is Radisson Blu Udaipur Palace Resort & Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Radisson Blu Udaipur Palace Resort & Spa is a hit with families.

Does Radisson Blu Udaipur Palace Resort & Spa serve breakfast?

Yeah, buffet brekkie is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Radisson Blu Udaipur Palace Resort & Spa?

No, Radisson Blu Udaipur Palace Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Radisson Blu Udaipur Palace Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Radisson Blu Udaipur Palace Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Radisson Blu Udaipur Palace Resort & Spa?

No, pets and service animals are not allowed.

Radisson Blu Udaipur Palace Resort & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 92 out of 312 reviews
Rating 8 - Good. 68 out of 312 reviews
Rating 6 - Okay. 58 out of 312 reviews
Rating 4 - Poor. 37 out of 312 reviews
Rating 2 - Terrible. 57 out of 312 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Mrunali

Liked: Cleanliness, staff & service, room comfort
Property was really good. Clean and maintained. Turn off of our stay was the bathroom condition. It stinked when water flowed into sink also faced problem with exhaust. Service was late.
Stayed 2 nights in Mar 2025

4/10 Poor

Lucky

Disliked: Cleanliness, staff & service, property conditions & facilities
It ok but don’t take a room in b 1 and 2
Stayed 1 night in Mar 2025

8/10 Good

Bharat

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Nirav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

VIJAYALAKSHMI

Disappointed travelers

I was disappointed to see that the maintenance of the property was not good, the taps did not work, the wash room was dirty and the room service was pathetic
Stayed 2 nights in Mar 2025

4/10 Poor

Sahil

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
First the good things: staff was prompt and humble, evening cultural hi-tea set up was entertaining. But won't repeat this hotel for below things: 1. Most inconvenient hotel for tourists: they don't allow autos inside the hotel and don't have any shuttle to take you from the main gate to hotel lobby. So you have to walk up the hill to the lobby. In city like Udaipur where half of the attractions are not reachable by car and autos are the only option to roam around. It was so frustrating especially fory mom who can't walk much. 2. Uncleaned bathrooms: on the outside hotel looks presitine, but bathroom were terrible. It felt like we are residing in a 1-2 star hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Alpana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jatinkumar

Stayed 1 night in Feb 2025

2/10 Terrible

Milliessa, New York

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are not Updated. Iron had mold on it and shower knobs fell out and no one fixed it. The manager of this property isn't a nice person even though we've booked 6 rooms at about $500 USD a night they didn't care about us not having hot water to shower or even a shower knob. Do NOT stay here. I've never been treated like this before. The overall staff is friendly but Management team is horrible and treat their staff bad.
Stayed 1 night in Feb 2025

2/10 Terrible

Daxa

Liked: Cleanliness

Amazing property but room smells and bad service

Wow from outside but soon as you enter in property drama start.Staff look overtired and customer service don’t have enough staff.View from our first room window wad waste land and whole window seal covered with pigeons poo .All night people from wedding reception making loud noises so not sleep well.Amazing property and nice touch that they do evening coffee and tea with cultural activities.We were looking forward to stay at this property and enjoy but they have ruined our holiday.Upstairs restaurant has fantastic view but food and service is not good and we probably had worse breakfast in our 2 months holiday.We stayed in deoghar in 3 /4 star hotel and there breakfast,restaurant food was amazing and service is like 10 star .When you choose to stay in this kind of hotel you have high expectations and Radisson are failing every time,in last 2 months we probably stayed 10 Radisson property and they are not doing well but this hotel is the worst experience we had .
Stayed 1 night in Feb 2025

4/10 Poor

Nilanjan

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Aniket, Woburn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect at the property except the noise after hours (after 11 pm). Wedding guests were allowed to make noise to a degree where we couldn't fall asleep until 4 am. This is completely unacceptable and unfair to other guests at property. The walls are thin and we could also hear guests talking loud at midnight 4 rooms away from us. We had to let them know to keep the noise low. Didn't expect this paying top $ for the stay. I would have definitely given a 5 star rating otherwise.
Stayed 3 nights in Feb 2025

4/10 Poor

Maharshi

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
At first we thought it would be a great experience as the check-in procedure was smooth, property condition was excellent but then the entire stay was horrible for us. Specially the service part, we asked the roll away bed to be placed in one of the room which took them 4 hours to provide. We called numerous time for the same but at the end we have to asked one of the floor man from the floor for assistance to install the roll away bed and hygiene procedure what we saw at swimming pool area is very unsafe and completely unacceptable. We were party of 14 people who used the pool and after that went to our rooms, and we saw them folding the same used towel and kept it there to be use again for new guest. We have recorded the person folding the same towel and showed them and complaint to manager upon check out but they did not believed us and did not took any actions. I would never stay here again and will definitely reach out to corporate about the same.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dilpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Beautiful property with Fateh sagar lake view. Offers luxury stay , breakfast buffet was great.
Stayed 1 night in Feb 2025

2/10 Terrible

jaspal singh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst property I ever stayed.Don’t go by name , all staff is local . Washroom was horrible, showers knobs were broken and flush was broken Have to call housekeeper for everything, as hair drier was not working, no body lotion and shower gel in toilet.Inexperienced staff, no bell boys to carry your baggage.
Stayed 2 nights in Jan 2025

6/10 Okay

Rajendra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked only the entrance of the resort. The rooms were not worth the price I paid. The staff was good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dipashree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the lake with stunning views. Very relaxing and peaceful. The ambiance was great
Stayed 2 nights in Jan 2025

10/10 Excellent

SIDDHARTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Tariq, Glenmore Park

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not maintained well
Stayed 4 nights in Jan 2025

2/10 Terrible

Shreyas

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Radisson Blu Palace Resort & Spa, Udaipur, and I regret to say that my experience was far from satisfactory. Upon arrival, I was immediately disappointed with the room. The first room I was given had a terrible, musty smell that made it very uncomfortable to stay in. I raised the issue with the reception and no response for about 2 hours, and they moved me to another room. However, this replacement room was no better—there was no air conditioning working or heater, no good toilet flush, very dirty bathroom. The cooling system was completely ineffective, and the situation worsened when the hot water in the bathroom was only lukewarm at best and not working shower. The lack of basic amenities like proper heating or cooling and nasty bathrooms were frustrating. When I brought these concerns up to the front desk, the response was unhelpful and dismissive. The staff didn’t seem interested in resolving the issues, and I was given no alternatives or compensations for the inconveniences. I requested early checkout and I was informed there was no cancellation policy, they were ignoring Expedia’s call since beginning of my stay, which felt very unfair as they don’t want to give refund for my remaining stay/early checkout or better service as we paid insane prices. Overall, my stay was disappointing due to the lack of proper room maintenance, poor customer service, and a general disregard for guest comfort. I would not recommend this hotel at all. Thank you!
Stayed 2 nights in Jan 2025

2/10 Terrible

Rao

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible rooms. Bathrooms were awful. Two rooms were so bad. Asked to be moved to a different room. We prepaid thinking we get good rooms. Last room in the building with their cleaning trollies, dirty. Terrible.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Property conditions & facilities, room comfort

This is not a 5 star hotel

The property was tired and dilapidated. We couldn’t charge our devices as the sockets were too old. Staff were disinterested and unhelpful. A terrible start to 2025
Stayed 3 nights in Dec 2024

2/10 Terrible

Tajdin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Baby coat
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Bad choice of hotel.

Worst choice of Hotel I made during my trip planning. Firstly the reception was extremely poor when we checked in as they were overwhelmed by a wedding group which was checking out. The 1st room allocated to us had so many amenities missing and upon requesting them to send the same it took them over 1.5 hours. At night we had to request for a change of room as our neighbouring room had a very noisy family. Before, I forget no privacy as everyone can hear you from room to room as the walls are not sound proof. The new room was a junior suite but lacked the ambiance and had no view at all. It is located behind a few walls which are facing the pool. Again no amenities and they even forgot to restock fresh towels the following day. There was not enough hot water for 2 people or one has to wait a while for the water to heat - not sure what heating system they use. The shower drain were clogged so the bathroom was always flooded with water. However, the breakfas choice was good and the spa was OK. Upon check out we paid and left, the reception and cashier didn't have any greetings or farewell for us. We didn't we complain to them about our stay but they provided an extremely cold reception and didn't bother asking about our stay etc. Overall I would not recommend this hotel to anyone as its running down and they have not done much to keep up to Radisson Blu standard. The staff morals are too low hence, no good reception during arrival and departure etc.
Stayed 2 nights in Dec 2024