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Heartland City Hotel

3.5 star property

Photo gallery for Heartland City Hotel

Reception
Point of interest
Exterior
Family Triple Room, 3 Single Beds
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping
The current price is AU$143
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
10 Kazan mahala, Tuzla, Federacija Bosne i Hercegovine, 75000
  • Place, Gradski Park
    ‪1 min walk‬
  • Place, Kapija Square
    ‪2 min walk‬
  • Place, Cathedral of the Dormition of the Mother of God
    ‪2 min walk‬
  • Airport, Tuzla (TZL-Tuzla Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, 3 Single Beds

Family Triple Room, 3 Single Beds

Family Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

About the area

Tuzla

Heartland City Hotel places you in the centre of Tuzla, within a short 5-minute stroll of Gradski Park and Kapija Square. Highlights at this beachfront hotel include 3 beach bars, free self-parking and a bar/lounge. .Spend the day at the beach where you'll find sunloungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Sights in the region of this 3.5-property class Tuzla hotel include Pannonian Lakes and Bijeljina City Park.

What's nearby

  • Gradski Park - 1 min walk - 0.1 km
  • Kapija Square - 2 min walk - 0.2 km
  • Cathedral of the Dormition of the Mother of God - 2 min walk - 0.2 km
  • Gazi Turali Beg Mosque - 2 min walk - 0.2 km
  • Pannonian Lakes - 3 min walk - 0.3 km

Getting around

  • Tuzla Station - 7 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 143 min drive

Restaurants

  • ‪Limenka - ‬5 min walk
  • ‪Caffe Bar Sloboda - ‬4 min walk
  • ‪Mama Mia origins - ‬6 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Sezam 2 - ‬2 min walk

About this property

Heartland City Hotel

As a guest of Heartland City Hotel, you'll find a terrace, concierge services, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include 3 beach bars and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Heartland City Hotel also features laundry facilities, a front desk safe, and a television in common area. Self parking is free.

This 3.5-star Tuzla hotel is smoke free.

  • 4 guestrooms or units
  • 3 bars on the beach
  • Beach lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Heartland City Hotel offers 4 air-conditioned accommodations with laptop-compatible safes and a safe. This individually furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and slippers. This Tuzla hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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The price is AU$169
includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 beach bars
  • A bar/lounge

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • On the beach
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BAM 10.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BAM 20 per vehicle (one-way)
  • Airport shuttle fee per child: BAM 1 (return), (up to 10 years old)
  • Rollaway bed fee: BAM 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Heartland City Hotel Tuzla
Heartland City Tuzla
Heartland City Hotel Hotel
Heartland City Hotel Tuzla
Heartland City Hotel Hotel Tuzla

Frequently asked questions

What is the cancellation policy at Heartland City Hotel?

Heartland City Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heartland City Hotel?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Heartland City Hotel on 2 Apr 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heartland City Hotel?

Yep, Heartland City Hotel has a free self car park.

Is there a free airport shuttle available at Heartland City Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Heartland City Hotel?

Check-in begins at 1:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Heartland City Hotel?

No, pets are not allowed.

Heartland City Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 37 reviews
Rating 8 - Good. 8 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Eckhard

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities
I felt right at home. The hotel hosts/staff were very kind and accommodating. The rooms were clean. The hotel is centrally located. Highly recommended. All-in-all a great stay :)
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel that is very close to the old town. It is in a very walkable area and located very centrally. The hosts were also very kind and accommodating, and we spoke for a while about our travels. If you are going to Tuzla this is a great option that I highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

LASZLO

Stayed 1 night in Aug 2024

10/10 Excellent

Selveta

Stayed 1 night in Jul 2024

10/10 Excellent

Goran

Friendly owners.
Stayed 1 night in Jun 2024

10/10 Excellent

ANDREW MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Tuzla City Centre

I am extremely happy I chose Heartland City Hotel for my stay in Tuzla because it was very centrally located but also not in one of the major streets, so it was also quiet at night. Moreover, it is a family-run enterprise and I was treated so very well during my entire stay. I can therefore highly recommend the place for a stay of any length in Tuzla; breakfast is included, there is a cafe/bar on-site and plenty to do all around the area. The only thing I would say - and this is more administrative than a negative - is to make contact with them ahead of your arrival (if driving) because the parking is down a narrow lane next to the property and you may need help with getting in.
Stayed 1 night in May 2024

10/10 Excellent

Baha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staying at this hotel was like being welcomed into a beloved family's home. The owners, who personally manage the hotel, were incredibly kind and accommodating. Their genuine hospitality made us feel truly at ease throughout our stay. The hotel itself is impeccably clean and conveniently situated, just a short walk from shopping, dining, and leisure options. For those seeking an exceptional experience in Tuzla, I highly recommend this charming establishment.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
The owners are very nice people. Breakfast was very good. Place is super clean
Stayed 1 night in Feb 2024

10/10 Excellent

Sejo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Tuzla!
Stayed 1 night in Dec 2023

10/10 Excellent

Senad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Location is very convenient and walkable to downtown restaurants and coffee shops. Hotel staff was very friendly and accommodating.
Stayed 2 nights in Oct 2023

10/10 Excellent

Suad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Annette Qvist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay in central hotel

Very nice hotel with spotless clean room, very central location and a very friendly staff. Highly recommended and we will be back next time we are in Tuzla.
Stayed 1 night in Sep 2021

10/10 Excellent

CopywriterBen, Maldon, Essex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb family-run hotel. The transfer service from Tuzla airport was excellent and solved a major headache in how to reach the city centre. The staff also offered to drive us to Tuzla bus station and helped us buy tickets to Sarajevo free of charge. Nothing seemed to be too much for the team. This may not be the cheapest hotel in Tuzla, but the service is amazing - truly one of the best experiences I have had anywhere. Highly recommended.
Stayed 1 night in Aug 2019

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere und ruhige Unterkunft direkt neben der Einkaufsstraße.
Stayed 1 night in Jun 2025

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hyvä paikka ja ystävällinen palvelu
Stayed 1 night in Jun 2025

8/10 Good

Norbert

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Tolga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika bir ortam ve dekorasyon

Stayed 1 night in Feb 2025

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best spot in Tuzla

A wonderful family-run place in the heart of the city. They were very helpful and it was a pleasure to stay there thanks to them. I hope to stay again soon. Location is very close to all by walk distance (very easy to access the lakes and restaurants etc..)
Stayed 3 nights in Jan 2025

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Enes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gre
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandre

Stayed 1 night in Sep 2023

10/10 Excellent

Bruno Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Emir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023