See all properties
Save

Hotel Palapa Palace

3.0 star property

Photo gallery for Hotel Palapa Palace

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Reception
Double Room, 2 Double Beds
Plasma TV
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$73
includes taxes & fees
25 May - 26 May

Explore the area

View map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054
  • Place, Plaza Ambar
    ‪5 min walk‬
  • Place, Marimba Park
    ‪14 min drive‬
  • Place, Tuxtla Guitierrez Central Square
    ‪20 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪88 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Tuxtla Gutierrez

At Hotel Palapa Palace you'll be within a 5-minute walk of Plaza Ambar and 3.4 km (2.1 mi) from Foro Chiapas. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a 24-hour business centre, a terrace and a garden. Cooked-to-order breakfast is available on weekdays between 7:00 AM and noon and on weekends between 8:00 AM and noon. There's also the convenience of an area shuttle. .With a stay at this 3-property class Tuxtla Gutierrez hotel, you'll be 3.7 km (2.3 mi) from Chiapas Fairgrounds and 3.8 km (2.3 mi) from Plaza Crystal Shopping Mall.

What's nearby

  • Plaza Ambar - 5 min walk - 0.5 km
  • Plaza Crystal Shopping Mall - 8 min drive - 3.3 km
  • Cana Hueca Park - 9 min drive - 4.0 km
  • Marimba Park - 14 min drive - 6.2 km
  • Tuxtla Guitierrez Central Square - 20 min drive - 8.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 51 min drive

Restaurants

  • ‪Pop Salads - ‬7 min walk
  • ‪Pollo Brujo Express - ‬5 min walk
  • ‪Oriental wok - ‬8 min walk
  • ‪Terrazza Café - ‬1 min walk
  • ‪Piñas BBQ - ‬1 min walk

About this property

Hotel Palapa Palace

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Hotel Palapa Palace. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tuxtla Gutierrez hotel.

  • 82 guestrooms or units
  • 2 levels
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Hotel Palapa Palace offers 82 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Hotel Palace Inn
Tuxtla Gutierrez
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 584 reviews
The price is AU$73
includes taxes & fees
22 May - 23 May
Hotel Palace Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 130 to 250 for adults and MXN 130 to 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 250 for adults and MXN 130 to 250 for children
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Palapa Palace

Hotel Palapa Palace Tuxtla Gutierrez

Palapa Palace

Palapa Palace Tuxtla Gutierrez

Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas

Hotel Palapa Palace Hotel

Hotel Palapa Palace Tuxtla Gutierrez

Hotel Palapa Palace Hotel Tuxtla Gutierrez

Frequently asked questions

What is the cancellation policy at Hotel Palapa Palace?

Hotel Palapa Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palapa Palace?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Palapa Palace on 25 May 2026 start from AU$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palapa Palace?

Yep, Hotel Palapa Palace has a free self car park.

Does Hotel Palapa Palace have a pool?

Hotel Palapa Palace has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

What makes Hotel Palapa Palace a romantic place to stay?

Romance packages, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Palapa Palace.

Does Hotel Palapa Palace serve breakfast?

Yeah, cooked-to-order breakfast is served weekdays between 7:00 AM and noon and on weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Hotel Palapa Palace?

No, Hotel Palapa Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palapa Palace?

Yep, you can grab a meal at Hotel Palapa Palace's onsite restaurant.

What time are check-in & check-out at Hotel Palapa Palace?

Check-in begins at 1:00 PM. Check-out time is 1 PM.

Hotel Palapa Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 138 out of 239 reviews
Rating 8 - Good. 55 out of 239 reviews
Rating 6 - Okay. 23 out of 239 reviews
Rating 4 - Poor. 10 out of 239 reviews
Rating 2 - Terrible. 13 out of 239 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities
Me gusta
Stayed 2 nights in Feb 2026

2/10 Terrible

Orlando

Stayed 1 night in Dec 2025

8/10 Good

Pedro fidel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Jose

Stayed 1 night in Nov 2025

10/10 Excellent

Ariel

Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

citlalli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cristhian, San Francisco

Liked: Amenities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ANie

Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

julio, humble

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no negative reviews. Check in was easy and fast as well as checking out.
Stayed 1 night in Oct 2024

10/10 Excellent

Ciro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Aldrin de jesus

Stayed 9 nights in Jun 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

8/10 Good

SALOMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Good in general
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great food in hotel restaurant, they arranged for taxis and tours. Right across the street from large Bodega.
Stayed 1 night in Feb 2019

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2026

10/10 Excellent

Jose Miguel

Business traveller
Liked: Cleanliness, staff & service
Muy bueno
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Stayed 4 nights in Jan 2026

10/10 Excellent

Fredy

Stayed 1 night in Jan 2026

6/10 Okay

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service
Mejorar el internet
Stayed 14 nights in Dec 2025

8/10 Good

Elizabeth

Stayed 3 nights in Dec 2025