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Hotel Palace Inn

Property class: 3

Photo gallery for Hotel Palace Inn

A hotel with a pool, palm trees, and outdoor seating.
A pool area with a fountain, green chairs, and umbrellas.
A reception area with a reception desk, a seating area with a sofa and ottoman, and a tiled floor.
A multi-story hotel with a central swimming pool, outdoor seating, and a fountain.
A spacious lobby with a reception desk, seating area, and outdoor umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is AU$70
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
  • Place, Plaza Crystal Shopping Mall
    ‪7 min walk‬
  • Place, Cana Hueca Park
    ‪10 min walk‬
  • Place, Joyyo Mayu Park
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪87 min drive‬

Room options

View all photos for Family Quadruple Room

A hotel room with two beds, each with an orange blanket and white pillows, a green headboard, and a painting on the wall.

Family Quadruple Room

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and an air conditioning unit.

Triple Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and an air conditioning unit.

Double Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed, Non Smoking

A neatly made bed with an orange blanket and pillows, a green headboard, a bedside table with a lamp, and a wall-mounted artwork.

Comfort Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Tuxtla Gutierrez

At Hotel Palace Inn you'll be within just a 10-minute stroll of Chiapas Convention Center and Plaza Crystal Shopping Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. .Places within a 15-minute walk of this 3-property class Tuxtla Gutierrez hotel include Cana Hueca Park and Joyyo Mayu Park.

What's nearby

  • Chiapas Convention Center - 5 min walk - 0.5 km
  • Plaza Crystal Shopping Mall - 7 min walk - 0.6 km
  • Cana Hueca Park - 10 min walk - 0.9 km
  • Joyyo Mayu Park - 13 min walk - 1.1 km
  • Plaza las Americas Shopping Mall - 5 min drive - 2.2 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Oh la la Pâtisserie Française Artesanal - ‬5 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Hanasho Galerias Boulevard - ‬5 min walk
  • ‪Las Alitas (Galerías) - ‬2 min walk

About this property

Hotel Palace Inn

Hotel Palace Inn offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Palace Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tuxtla Gutierrez hotel.

  • 83 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Palace Inn offers 83 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

A swimming pool area with lounge chairs, a palm tree, and a building with a sign indicating a Hilton Garden Inn.
Hilton Garden Inn Tuxtla Gutierrez
Tuxtla Gutierrez
  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,002 reviews
The price is AU$93
includes taxes & fees
31 Oct - 1 Nov
Hilton Garden Inn Tuxtla Gutierrez

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palace Inn

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Frequently asked questions

What is the cancellation policy at Hotel Palace Inn?

Hotel Palace Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palace Inn?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Palace Inn on 12 Oct 2026 start from AU$70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palace Inn?

Yep, Hotel Palace Inn has a free self car park.

Does Hotel Palace Inn have a pool?

Hotel Palace Inn has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

What makes Hotel Palace Inn a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Palace Inn.

Is there a free airport shuttle available at Hotel Palace Inn?

No, Hotel Palace Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palace Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Palace Inn?

Check-in begins at 1:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Palace Inn?

No, pets and service animals are not allowed.

Hotel Palace Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 374 out of 654 reviews
Rating 8 - Good. 160 out of 654 reviews
Rating 6 - Okay. 59 out of 654 reviews
Rating 4 - Poor. 29 out of 654 reviews
Rating 2 - Terrible. 32 out of 654 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were reasonably priced, staff was friendly, rooms were clean, great amenities! Would definitely stay here again!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking, staff, air conditioning, clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Todo excelente
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Super
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The room are cleaning service are very good, however They are every morning at fixing something down stairs very loud the card desactívate very often, some of the room has humidity!.
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien como siempre
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue bueno pero no excelente
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
No dejan toallas para las manos y tapete de baño, los tienes que estar solicitando
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Si deciden asistir a ese hotel, lleven consigo toallas, porque no asignan las necesarias, apesar de haber registrado 2 adultos y un niño no pudieron darnos otra toalla (solo 2) que si necesitabamos una extra nos costaría $189.00.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel muy bonito, la ubicación es excelente lo que no me gustó es q cuando realice el pago no respetaron el costo de la habitación con 2 niños. Me cobraron un poco mas y deberían respetar el costo que indica la Aplicacion
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. A excepción del aire acondicionado que ya está algo viejo
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran atención y servicio
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
El hotel es bueno y atienden bien, pero no respetaron el precio fijado en la aplicación
Stayed 1 night in May 2026