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Hotel Esmeralda's

3.0 star property
Hotel with free parking, 9-minute walk to Tuxtla Guitierrez Central Square

Photo gallery for Hotel Esmeralda's

Property entrance
Hallway
Lobby sitting area
Premium bedding, down duvets, pillow-top beds, free WiFi
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
2a. Pte. Sur No. 542, Col. Centro, Tuxtla Gutierrez, CHIS, 29000
  • Place, San Marcos Cathedral
    ‪5 min walk‬
  • Place, Tuxtla Guitierrez Central Square
    ‪7 min walk‬
  • Place, Marimba Park
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

Room options

View all photos for Suite

Premium bedding, down duvets, pillow-top beds, free WiFi

Suite

  • Sleeps 4

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Double Room

  • 24 sq m
  • Sleeps 2

View all photos for Triple Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Triple Room

  • 30 sq m
  • Sleeps 3

View all photos for Quadruple Room

Premium bedding, down duvets, pillow-top beds, free WiFi

Quadruple Room

  • 30 sq m
  • Sleeps 4

View all photos for Double Suite

Premium bedding, down duvets, pillow-top beds, free WiFi

Double Suite

  • Sleeps 2

About the area

Tuxtla Gutierrez

Hotel Esmeralda's places you in the centre of Tuxtla Gutierrez, within just a 15-minute stroll of Tuxtla Guitierrez Central Square and Marimba Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include laundry facilities, a front desk safe and a banquet hall. There's also the convenience of free self parking. .With a stay at this 3-property class Tuxtla Gutierrez hotel, you'll be 2.8 km (1.7 mi) from Cana Hueca Park and 3.1 km (2 mi) from Plaza las Americas Shopping Mall.

What's nearby

  • San Marcos Cathedral - 5 min walk - 0.5 km
  • Museum of the City of Tuxtla Gutiérrez - 5 min walk - 0.5 km
  • Tuxtla Guitierrez Central Square - 7 min walk - 0.6 km
  • Marimba Park - 10 min walk - 0.9 km
  • Cana Hueca Park - 9 min drive - 3.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 52 min drive

Restaurants

  • ‪Gorditas Don Rafita - ‬3 min walk
  • ‪dulceria el conejo feliz - ‬2 min walk
  • ‪La Juchita - ‬4 min walk
  • ‪Taquería Don Pepe - ‬3 min walk
  • ‪jugos chapala - ‬4 min walk

About this property

Hotel Esmeralda's

Hotel with free parking, 9-minute walk to Tuxtla Guitierrez Central Square
There's a restaurant on site. Public spaces have free WiFi. Hotel Esmeralda's also features tour/ticket assistance, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Tuxtla Gutierrez hotel is smoke free.

  • 23 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
  • Dining venue
Hotel Esmeralda's offers 23 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 38-inch plasma televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Living room

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Esmeralda's

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Diners Club.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Esmeralda's Hotel
Hotel Esmeralda's
Hotel Esmeralda's Tuxtla Gutierrez
Hotel Esmeralda's Tuxtla Gutierrez
Hotel Esmeralda's Hotel Tuxtla Gutierrez

Frequently asked questions

What is the cancellation policy at Hotel Esmeralda's?

Hotel Esmeralda's offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Esmeralda's?

Yep, Hotel Esmeralda's has a free self car park. Onsite parking is limited.

Is there a free airport shuttle available at Hotel Esmeralda's?

No, Hotel Esmeralda's does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Esmeralda's?

Yep, you can grab a meal at Hotel Esmeralda's's onsite restaurant.

What time are check-in & check-out at Hotel Esmeralda's?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Esmeralda's?

No, pets and service animals are not allowed.

Hotel Esmeralda's Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 101 reviews
Rating 8 - Good. 29 out of 101 reviews
Rating 6 - Okay. 20 out of 101 reviews
Rating 4 - Poor. 11 out of 101 reviews
Rating 2 - Terrible. 6 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Felix

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water... way too cold to take a shower at 8am. Hotel said maybe the pilot light burned out, but they didn't offer to relight the water heater. There was no coffee in the restaurant. Room with balcony we booked had no balcony so they offered us an upgrade for 400 pesos for a room that I had already paid for. Very noisy hotel with paper thin doors. Seriously disappointing.
Stayed 1 night in Jan 2019

10/10 Excellent

Lola, California

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quick check-out. Clean. Quiet. It's located in the middle of a street of small swap-meet vending sector.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome service, friendliest staff, & tours availa

My mother and I stayed at the hotel Esmeralda for a week. It was the best experience I have had in a hotel. The staff was beyond friendly, welcoming, and very hospitable. The hotel offers breakfast, delicious by the way, and they alwo have the tours available. My mother and I plan on visiting again and we are definitely staying there again. Also, the hotel is very close to downtown Tuxtla. We only walked a couple blocks to the Parque la Marimba, we were close to many restaurants, and close to the Mercado where they also serve delicious and inexpensive food as well.

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel location

Good for the price

6/10 Okay

sher, todos santos, mexico

Liked: Cleanliness, room comfort

Beware of free breakfast

We were warmly greeted when we arrived. Our room was clean and the bed was comfortable. We left the hotel shortly after that to check out the Mirimba park but just missed it as it was nine pm. The twelve block walk was totally safe at night. The hotel is old so you can hear everything, but by eleven the people in the hotel were quiet so we slept fine. The only complaint I have was the free breakfast. They had nuked all the food and put out a cold pitcher of coffee and the juice was artificial. So, enjoy this hotel for the price that it is and go get breakfast else where.

8/10 Good

kerry, CUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out in Tuxyla

Had a god time

10/10 Excellent

Gabbo, tulsa , oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close of Main Street and colorful flower stores

They were very friendly and helpful , they attend every sigle request , the room is clean and very quite . the prize is really good

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad neighborhood

I could not walk into even to take a look, hotel is in a very very bad neighborhood, is in the middle of a public market between butcher and chicken shops, the kind of those ones open wide to the public with the raw chickens hanging on in the street, I could not walk in even

6/10 Okay

Oscar, La Mirada, Ca

Liked: Cleanliness, room comfort

Don't get fooled by the looks of the hotel.

Hotel has free underground parking, looks nice from the outside and inside but room had a slight fouled water odor. At 6am we got up early to shower only to find out our room had no water. We asked the staff as to what was the problem and they didn't know. They gave us another room but that room had no water either. We left without showering or flushing the toilet because we couldn't wait until they resolved the issue. When we got back, water was restored. The manager or anyone else never followed up on our issue.

2/10 Terrible

Carlisle, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

I got in about 1 am and the flush in the bathroom wasn't working. So had to go and get the guy to fix it who spent around 10 minutes getting it done. Then there was no hot water and so had to have a cold shower to get my flight very early in the morning. Wasn't at all pleased with the hotel.

6/10 Okay

ignacio

Travelled with family
Liked: Staff & service
Buenos
Stayed 2 nights in Oct 2025

4/10 Poor

gregorio

Business traveller
Disliked: Room comfort

Mala experiencia de Hospedaje

Habitaciones con cucarachas, baño pequeño e incomodo, habitación sin ventilación y oscura. No hay buena recepción de Internet, No agarra la señal para hablar, menos para trabajar por computadora etc. etc. Según es con desayuno americano y eso no es cierto.
Stayed 2 nights in Oct 2025

10/10 Excellent

IVAN

Stayed 2 nights in Sep 2025

2/10 Terrible

Guadalupe del socorro

Stayed 1 night in Aug 2025

8/10 Good

Vivian

Stayed 1 night in Jul 2025

8/10 Good

Miguel Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar limpio agradable bien ubicado
Stayed 1 night in Mar 2025

10/10 Excellent

Milton Eduardo

Stayed 1 night in Mar 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
En general bueno por el precio, pero el desayuno incluído no era bueno, pero es acorde a la tarifa
Stayed 1 night in Feb 2025

8/10 Good

Luis Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovado

Mi mamá y hermana fueron por dos días, la ubicación es en pleno centro de Tuxtla, muy fácil moverse a todos lados. Los colchones nuevos y muy cómodos, las habitaciones ser notan remodeladas o con muy buen mantenimiento. Por fuera se ve algo sencillo, por dentro está muy bien, recomendado.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Accesible y económico
Stayed 1 night in Jun 2024