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Crowne Plaza Tuxtla Gutierrez

3.5 star property

Photo gallery for Crowne Plaza Tuxtla Gutierrez

Outdoor pool
Minibar, in-room safe, cots/infant beds, Internet
Minibar, in-room safe, cots/infant beds, Internet
Restaurant
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Blvd. Belisario Dominguez Km 1081 B, Tuxtla Gutierrez, CHIS, 29020
  • Place, Plaza Crystal Shopping Mall
    ‪2 min walk‬
  • Place, Cana Hueca Park
    ‪18 min walk‬
  • Place, Joyyo Mayu Park
    ‪20 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪87 min drive‬

Room options

About the area

Tuxtla Gutierrez

A family-friendly stay in Tuxtla Gutierrez awaits you at Crowne Plaza Tuxtla Gutierrez. Within steps you'll find Plaza Crystal Shopping Mall and Chiapas Convention Center within a 15-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and a children's swimming pool. .Attractions within a 30-minute drive of this 3.5-property class Tuxtla Gutierrez hotel include Marimba Park and Canon del Sumidero National Park.

What's nearby

  • Plaza Crystal Shopping Mall - 2 min walk - 0.2 km
  • Chiapas Convention Center - 13 min walk - 1.1 km
  • Cana Hueca Park - 18 min walk - 1.5 km
  • Joyyo Mayu Park - 20 min walk - 1.7 km
  • Plaza las Americas Shopping Mall - 7 min drive - 2.9 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 50 min drive

Restaurants

  • ‪Hanasho Galerias Boulevard - ‬11 min walk
  • ‪Oh la la Pâtisserie Française Artesanal - ‬10 min walk
  • ‪Starbucks Unach - ‬6 min walk
  • ‪VIPS - ‬4 min walk
  • ‪Dairy Queen - ‬10 min walk

About this property

Crowne Plaza Tuxtla Gutierrez

Crowne Plaza Tuxtla Gutierrez offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the family-friendly Crowne Plaza Tuxtla Gutierrez. Self parking is free.

  • 112 guestrooms or units
  • 6 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Crowne Plaza Tuxtla Gutierrez offers 112 accommodations with a safe and complimentary bathrobes. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include complimentary toiletries and hairdryers. Cots/infant beds are also available. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool
Hilton Garden Inn Tuxtla Gutierrez
Tuxtla Gutierrez
  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$91
includes taxes & fees
5 July - 6 July
Hilton Garden Inn Tuxtla Gutierrez

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: MXN 290 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting
  • Children's pool
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors

Room amenities

Bedroom

  • Cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately MXN 290 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    Property is also known as

    Crowne Plaza Hotel Tuxtla Gutierrez
    Crowne Plaza Tuxtla Gutierrez
    Crowne Plaza Hotel Tuxtla Gutierrez Mexico - Chiapas
    Crowne Plaza Tuxtla Gutierrez Hotel
    Crowne Plaza Tuxtla Gutierrez Tuxtla Gutierrez
    Crowne Plaza Tuxtla Gutierrez Hotel Tuxtla Gutierrez

    Frequently asked questions

    Is parking available at Crowne Plaza Tuxtla Gutierrez?

    Yep, Crowne Plaza Tuxtla Gutierrez has a free self car park.

    Does Crowne Plaza Tuxtla Gutierrez have a pool?

    Crowne Plaza Tuxtla Gutierrez has an outdoor pool and a kids' pool.

    Is Crowne Plaza Tuxtla Gutierrez family-friendly?

    You bet! With amenities such as a children's pool and babysitting services, it's no surprise that Crowne Plaza Tuxtla Gutierrez is a hit with families.

    Is there a free airport shuttle available at Crowne Plaza Tuxtla Gutierrez?

    No, Crowne Plaza Tuxtla Gutierrez does not offer an airport shuttle service.

    Is there a bar or restaurant at Crowne Plaza Tuxtla Gutierrez?

    Yep, they've got a lounge bar and an onsite restaurant.

    What time are check-in & check-out at Crowne Plaza Tuxtla Gutierrez?

    Check-in begins at 3 PM. Check-out time is 1 PM.

    Are pets allowed at Crowne Plaza Tuxtla Gutierrez?

    No, pets are not allowed.

    Crowne Plaza Tuxtla Gutierrez Reviews

    Reviews

    8.4

    Very good

    Rating 10 - Excellent. 34 out of 80 reviews
    Rating 8 - Good. 31 out of 80 reviews
    Rating 6 - Okay. 9 out of 80 reviews
    Rating 4 - Poor. 3 out of 80 reviews
    Rating 2 - Terrible. 3 out of 80 reviews

    8.8/10

    Cleanliness

    8.6/10

    Staff & service

    8.2/10

    Property conditions & facilities

    Reviews

    Verified

    6/10 Okay

    Verified traveller

    Liked: Cleanliness, property conditions & facilities

    El Crown Plaza estaba cerrado por remodelacion

    EL HOTEL ESTABA EN REMODELACION, EL RUIDO ERA CONSTANTE TODO EL DIA, LAS AMENIDADES DEL HOTEL ERAN MAS QUE BASICAS, NO TENIAN ENJUAGE DE CABELLO
    Verified

    8/10 Good

    MACHC

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Cambio de propietario

    Cuando llegamos nos avisaron que ya no era Crowm Plaza, sino Holiday inn, y por razonez ajenas nos cambiaron a otro hotel, por lo cual realizamos el check out un dia antes de nuestra partida, pero volvimos despues y nos ofrecieron precio especial en la habitacion, esta fue lo unico inconveniente, ya que las habitaciones y el servicio estuvo excelente
    Verified

    10/10 Excellent

    Miguel Angel

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Recomendable al 100

    Excelente
    Verified

    8/10 Good

    JOSE MANUEL

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    TODO MUY BIEN

    TODO ESTUVO BIEN. ESTA BIEN HUBICADO, Y TIENE UNA BUENA PLAZA COMERCIAL EN FRENTE, LA PICINA ES BUENA.
    Verified

    10/10 Excellent

    Ana maria

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Hotel agradable,cerca de centro comercial

    Cómoda y agradable ,limpieza magnifica,variedad en el desayuno bufete y buena atención de todo el personal, muy amables
    Verified

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good stopping off hotel

    Nice facility, centrally located. I think it would have been better if we had more time. Nice facility and the service people were anxious to help however they could. Dinner in the restaurant was very good and the steak was D-lish.
    Verified

    6/10 Okay

    Aaron

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fue Agradable

    El personal fue muy professional. La habitacion fue limpia. La comida en el restaurant fue muy sabrosa y de buena calidad, y los meseros muy professionals. La mucha que preparaba los huevos es una mujer muy linda, cocina bien, amigable, etc. En resumen, fue bastante agradable nuestra estancia alli.
    Verified

    8/10 Good

    Verified traveller

    Liked: Cleanliness, property conditions & facilities, room comfort
    Disfrutamos de la estancia. Excelente ubicación. Hotel es poco viejo y rústico, con no tan buen servicio.
    Verified

    6/10 Okay

    Verified traveller

    En general estaba bien. No había mucho problema. Solo siento que el edicifio está poco viejo y máquina de hielo estaba roto. Cerca del hotel está centro comercial y muy conveniente.
    Verified

    8/10 Good

    Antoniol

    Liked: Cleanliness, staff & service, room comfort

    Grato y limpio el hotel.,

    La recepcion no fue muy buena. el cuarto limpio y grande, pero la taza, del bano tenia un problema que nunca lo arreglaron. Buen servicio en el restaurant, mas no nos avisaron que las personas de tercera edad tenian descuento. La locacion del hotel estuvo lejos del centro, pero si habia un centro comercial y un VIPS al lado.. Estuvimos contentos. Gracias
    Verified

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    excelente hotel

    excelente hotel muy agradable limpio, etc, y la cercania de la plaza comercial hace que tenga una excelente ubicacion.
    Verified

    8/10 Good

    Roberta

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    estuvo bien, solo que la cafetera no estuvo limpio.
    Verified

    8/10 Good

    CARLOS

    Liked: Staff & service, property conditions & facilities, room comfort
    La 1ra habitación que me dieron fue horrible y tuve que pedir cambio, la 2da ya fue mejor. Los amenities no son de buena calidad y no colocan toallas para la cara.
    Verified

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Muy amplio, limpio, un poco obscuros los pasillos

    Muy agradable, con una linda vista, muy grata a la vista la alberca.
    Verified

    10/10 Excellent

    Cristina

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Buen hotel

    Muy buena opcion para viaje de negocios
    Verified

    10/10 Excellent

    maco

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Hotel cómodo y agradable

    Muy buen hotel, camas almohadas cobertores muy cómodos, el AA muy poderoso. La alberca excelente para disfrutar con hijos. Con todo gusto volvería a hospedaremos
    Verified

    8/10 Good

    Yoko

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    It was as we expected.

    It was fine but sharing with holiday inn. Bit confused.
    Verified

    10/10 Excellent

    Claudia

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Relaxing Weekend in Tuxtla

    This is a great hotel. Very comfortable however it is a little hard to find.
    Verified

    10/10 Excellent

    Humberto

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excelent service

    Nice view and was a great experience since last year
    Verified

    8/10 Good

    Roberto

    Liked: Cleanliness, staff & service, room comfort

    Atentos

    Muy atentos los empleados. Limpieza en todas las habitaciones.
    Verified

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Me gustó mi estancia en Tuxtla Gutierrez

    Como siempre excelente atención, lo único que falta es variedad en los menús tanto de restaurantes como de servicio a cuartos, casi no tienen oferta de comida con platillos locales de Chiapas
    Verified

    8/10 Good

    Claudiux

    Liked: Cleanliness, staff & service, room comfort

    Family trip

    The staff is really kind and helpful. The room is very comfortable but the location is a bit far from the city center
    Verified

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good for business

    Good for business. Could improve food quality.
    Verified

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good hotel, can improve

    Good hotel for business stay. Food could be better foe the price. Toilet paper could be better. They closed the pool half the time I was there, I didn't use it much, but I guess people would appreciate that kind of info before booking.
    Verified

    10/10 Excellent

    Jose

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Agradable

    Cuando reservas un hotel lo primero que piensas es en llegar a la cama a descansar y al salir del hotel tener la confianza de que el entorno es seguro y puedes salir a cenar o disfrutar la noche y regresar a descansar . Esta expectativa es muy bien lograda por el hotel