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4.4 out of 5

"Very comfortable, lovely grounds, relaxing location " More

By a verified traveller on Sat 11 Feb 2023

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Hotel Description

At Tongariro Lodge you'll be 2.9 km (1.8 mi) from Turangi i-SITE Visitor Centre and 4 km (2.5 mi) from River Vineyard. Highlights at this lodge include a restaurant, free self parking, and a bar/lounge.

The restaurant, Riverside Restaurant, serves local cuisine and is open for breakfast and dinner. Enjoy the outdoor tennis court along with access to basketball and volleyball. Business amenities include a meeting room and a business center. Added amenities include free WiFi in public areas, laundry facilities, and ski storage. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Turangi lodge include Lake Taupo and Tongariro National Trout Centre.

Executive Chalet

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$195* Per night/room 28 Mar. - 29 Mar.

Deluxe Villa, 4 Bedrooms

Bed Count 4 King Beds Maximum Occupancy 8 Max

Classic Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Classic Villa, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Tongariro Lodge ratings based on 111 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tongariro Lodge

Everyone (29) Couples (63) Family (20)
5 out of 5
Very comfortable, lovely grounds, relaxing location

Posted by on 11 Feb. 2023

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5 out of 5
Lovely quiet spot to get away from the city. Love the intimate hunting lodge feel in the main dining area, as well as the great food.

Posted by on 22 Oct. 2022

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4 out of 5
Lovely staff on arrival and at dinner. Very accommodating! Room was great for one night. Lots of cob webs though and shower pressure was a dribble. Beautiful grounds!

Posted by on 21 May 2022

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5 out of 5
Wonderful peaceful environment

Posted by on 26 Apr. 2022

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4 out of 5

Posted by on 13 Jan. 2022

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4 out of 5
Spacious and private. Had 8 beds across three rooms, one with ensuite. Eight people would find the living area and kitchen a bit small but would be comfortable for 6 people. Staff we friendly and helpful. Close to Turangi township which has a supermarket. Kitchen is pretty well equipped. Didn’t eat at the restaurant so can’t comment on that. Would stay again.

Posted by , from Wellington on 13 Jan. 2021

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4 out of 5
The bird song and the locality to the river are quite unique. the staff were all very friendly and helpful. I could not get through to reception from out chalet on the phone in the room - it didn't give an option to leave a message either - so i had to ring the lodge on my mobile phone and leave a message. There was no instruction/information folder in the unit. It was not clear that the Spa was out of action when booking. No face cloths in the units.

Posted by , from Taupo on 5 Oct. 2020

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4 out of 5
Wonderful setting in spacious grounds. Air conditioning unit in the chalet was complicated to adjust. The unit from the neighbouring chalet was noisy. Staff very helpful. Dinner was great.

Posted by , from Waikanae on 21 Jul. 2020

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2 out of 5
Room was clean .Disappointing shower,pressure very weak and hotwater missing

Posted by on 10 Jul. 2020

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5 out of 5
Very lovely Villa, peaceful, very clean, beds so comfortable, the receptionist lady is so nice, Fast reply email from Becky 👍 Our family very happy, next time will come back again. Very very recommended 👍👍👍

Posted by , from Auckland NZ on 28 Jun. 2020

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About the Tongariro Lodge

Location 83 Grace Road, Turangi, 3353

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Tongariro Lodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Turangi lodge is smoke free.

  • 25 guestrooms or units
  • Built in 1983
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Tongariro Lodge offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Riverside Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in.

Tongariro Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 7 days prior to check-in.

  • No lifts
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 25–35 per person
  • Airport shuttle fee: NZD 250 per vehicle (one-way)
  • Late check-out fee: NZD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tongariro Lodge
  • Tongariro Lodge Turangi
  • Tongariro Turangi
  • Tongariro Hotel Turangi
  • Tongariro Lodge Lodge
  • Tongariro Lodge Turangi
  • Tongariro Lodge Lodge Turangi

You should know

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.