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Hotel Casa Sofia Tulum with Pool

3.0 star property

Photo gallery for Hotel Casa Sofia Tulum with Pool

Interior detail
Exterior
Minibar, in-room safe, desk, iron/ironing board (on request)
Restaurant
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service

Explore the area

View map
Orion Norte entre Sagitario y Polar, Poniente region 003 lote 13, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪5 min walk‬
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Jaguar Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Tulum

Hotel Casa Sofia Tulum with Pool places you in the centre of Tulum, within just a 15-minute stroll of Dos Aguas Park and Hospital de Tulum. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a terrace and a picnic area. Other amenities include spa services, tour/ticket assistance and luggage storage. There's also free self parking, along with the convenience of airport drop-off service. .Attractions within a 10-minute drive of this 3-property class Tulum City Center hotel include Tulum Mayan Ruins and Gran Cenote.

What's nearby

  • Dos Aguas Park - 5 min walk - 0.5 km
  • Hospital de Tulum - 11 min walk - 1.0 km
  • Hunab Lifestyle Center - 3 min drive - 1.4 km
  • Jaguar Park - 3 min drive - 1.8 km
  • Cenote Calavera - 4 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 105 min drive

Restaurants

  • ‪Tacos Diaz - ‬2 min walk
  • ‪El Pollo Bronco - ‬3 min walk
  • ‪Onyx - ‬2 min walk
  • ‪Caribe Swing - ‬3 min walk
  • ‪El Mariachi Loco - ‬2 min walk

About this property

Hotel Casa Sofia Tulum with Pool

As a guest of Hotel Casa Sofia Tulum with Pool, you'll find an outdoor pool, spa services, and a terrace. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The business-friendly Hotel Casa Sofia Tulum with Pool also features tour/ticket assistance, a picnic area, and room service (during limited hours). Free self parking is available. You'll have access to the outdoor pool at a partner property.

This 3-star Tulum hotel is smoke free.

  • 10 guestrooms or units
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • No smoking on site
Hotel Casa Sofia Tulum with Pool offers 10 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

Hallway
Kanté Hotel - Downtown Tulum
Tulum City Center
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.2 out of 5, Very good, 40 reviews
The price is AU$61
includes taxes & fees
4 Aug - 5 Aug
Kanté Hotel - Downtown Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1600 per person
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • There is limited hot water on site.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa Sofia Hotel Tulum
Casa Sofia Hotel
Casa Sofia Tulum
Casa Sofia
Hotel Casa Sofia Tulum
Casa Sofia Tulum With Pool
Hotel Casa Sofia Tulum with Pool Hotel
Hotel Casa Sofia Tulum with Pool Tulum
Hotel Casa Sofia Tulum with Pool Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Casa Sofia Tulum with Pool?

Hotel Casa Sofia Tulum with Pool offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Casa Sofia Tulum with Pool?

Yep, Hotel Casa Sofia Tulum with Pool has a free self car park.

Are there any beaches close to Hotel Casa Sofia Tulum with Pool?

The closest beach to Hotel Casa Sofia Tulum with Pool is Tulum Beach (7.6 km).

Is there a spa on site at Hotel Casa Sofia Tulum with Pool?

There's no onsite spa, but this property does offer spa services.

Does Hotel Casa Sofia Tulum with Pool have a pool?

Hotel Casa Sofia Tulum with Pool has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Hotel Casa Sofia Tulum with Pool?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Casa Sofia Tulum with Pool?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Sofia Tulum with Pool?

No, only service animals are allowed.

Hotel Casa Sofia Tulum with Pool Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 85 reviews
Rating 8 - Good. 21 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this place. The location was perfect, the room was nice and the owner was very helpfull.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property owner was very nice & informative. The hotel was private & the accommodations were charming. Will stay again soon!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed multiple times and locations around Tulum and this is a very clean and quiet location with excellent staff. Will definitely return in the near future. 👍👍👍
Verified review

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities
It is a small property without the bells and whistles of a large chain which enhances the experience. Very friendly service, room has everything you need and the location is very convenient. Jose had great suggestions for things to do and we wouldnt hesitate to stay here again.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose is a most gracious and helpful host. We spent a comfortable night in a pleasant atmosphere with good value. Sad they're not serving breakfast any more.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Fairle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is completely enclosed with locking gate. Although I arrived at night and wasn't sure where to find the entrance. Look for the doorbell! The pool is very small, the courtyard is beautiful. Room was clean with everything you need; bottled water, soap, shampoo, AC. Highly recommend.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Ka Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and Great value for Money!

Excellent location in the middle of Tulum, just 2 blocks from downtown Tulum. It's GOOD to keep a short distance from the non-stop music. Many restaurants around, not a problem for breakfast, lunch or dinner. The ADO bus station is on the Right of the main street, 10-15 mins walk; A taxi service center is on the Left of the main street, 5 mins walk. Room is small but cozy and clean. Wifi is smooth, Air-conditioning works well. The Hotel host, Mr. Jose Antonio very nice and helpful, he always make us feel warm. I would recommand this place if you would like to stay in town of Tulum.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Casa Sofia. It was perfect for our diving trip. It is centrally located within two blocks of the dive shop we operated out of. Keep in mind that my kid and I went there with the purpose of diving in mind. This, it was a pretty rustic trip with few frills involved. We dived almost everyday and really looked at our hotel as a place to crash. It is within walking distance of everything in the center of town. For visiting the ruins, a taxi is easy to catch. Staff are friendly and accommodating. For travelers looking for the “all inclusive experience”, this is not your hotel. For those wanting a more traditional stay in the heart of a rapidly-expanding small Mexican city, it is perfect. I would and probably will stay at Hotel Casa Sofia again.
Stayed 8 nights in Jul 2022
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel au centre de Tulum Pueblo, bien situé pour le petit dej et les restaurants. Hôtel simple, charmant, très propre. Petite piscine pour se rafraîchir et beau toit terrasse. Patron très aimable, toujours prêt à nous renseigner. Très bon rapport qualité prix.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôte extrêmement sympathique. Maison charmante. Piscine qui est un régal après une (trop) chaude journée. Seul défaut inévitable en centre ville : un peu de musique arrive de la rue principale jusqu'assez tard dans la nuit. Les collectivos et les bus ADO pour les attractions locales ne sont qu'à quelques blocs de distance. Nous retournerions probablement dans cet hôtel si nous devions à nouveau visiter Tulum et ses environs.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
excelente trato
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities

good value

the bed was not great, and the shower was poor at best. but still good value
Stayed 6 nights in Dec 2021
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel med charme

Hotellet er lille og charmerende og jeg synes godt om det, men der er nogle punkter som er mindre gode. Prisen er god, og det er beliggenheden også. Det ser ikke ud af meget fra gaden, men inde i gården er det flot og ret imponerende. Men det var lidt svært at finde, og parkering er på gaden. Værelset var ikke så stort så det kan være svært at finde plads til sine ting. Vandtrykket i bruseren var meget lavt, så det er ikke der man står og får varmen. Internettet havde udfald og var nogengange meget langsomt. Men alt taget i betragtning, synes jeg godt om dette hotel.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Lydia Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien servicio, cómodo las personas que te atienden son muy amables
Stayed 4 nights in Apr 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best bang for your buck

clean place and air conditioner worked well. great place to stay and cost was very cheap
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty Nice

During the day the hotel looks beautiful, they have a rooftop which is gorgeous and the pool is very calm and tranquil. The bathroom was great and huge, the room was a little old style. Close to restaurants and main street of Tulum town.
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias

buena ubicación, muy lindo ,limpio y cómodo
Stayed 1 night in Oct 2020
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL CERRADO

MUY MAL, EL HOTEL ESTABA CERRADO LLAME Y ME DIJERON QUE NO TENIA NINGUNA RESERVACION A MI NOMBRE, NIO ME RESOLVIERON. TUVE QUE IR A BUSCAR OTRO HOTEL
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the center of Tulum. Two blocks from the main street, restaurants and shops.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

John

Disliked: Staff & service
Avoid this hotel. The owner is not very forthcoming or honest. They will upcharge you.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, comfortable, everything working perfectly.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil, while being conveniently located near restaurants and public transportation.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundliches Personal. Immer pünktlicher Zimmerservice und alles sehr sauber. Zudem ist das Hotel sehr zentral gelegen, sodass man alles in Tulum zu Fuß erreichen kann.
Stayed 8 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Sophia is an authentic and charming place to stay. Friendly staff, clean rooms, great location.
Stayed 1 night in Jan 2020