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Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

Property class: 4

Photo gallery for Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

A modern pool area with a checkered floor, wooden furniture, and a staircase leading to a balcony.
A concrete bathtub in a garden with a wooden fence and plants.
A modern bathroom with a bathtub, shower, and a wooden fence.
A modern building with a thatched roof, stone walls, and a wooden fence.
A modern bedroom with a large bed, a curved column, and a view of a garden through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
The current price is AU$50
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hunab Lifestyle Center
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Luxury Suite With Private Jacuzzi And Patio

A modern bedroom with a large bed, a built-in bench, a walk-in closet, and a view of greenery outside.

Luxury Suite With Private Jacuzzi And Patio

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room With Pool Access

A hotel room with a large bed, wooden wardrobe, and an air conditioning unit.

Superior Room With Pool Access

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King With Patio And Mini Pool

A modern hotel room with a large bed, a wooden headboard, a nightstand, and a view of the outdoor area through large sliding glass doors.

Deluxe King With Patio And Mini Pool

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Queen Double Room

A hotel room with two beds, a large window, an air conditioning unit, and a hanging light fixture.

Classic Queen Double Room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Double With Patio And Mini Pool

Room

Deluxe Queen Double With Patio And Mini Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Tulum

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum places you in the heart of Tulum, connected to a shopping centre and 4.6 km (2.9 mi) from Tulum Beach. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Hot tub and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning continental breakfast is served between 8:00 AM and 11:00 AM. There's also limited parking, along with the convenience of a shopping centre shuttle. .Attractions within a 10-minute drive of this 4-property class Zama hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Jaguar Park - 2 min drive - 1.4 km
  • Hunab Lifestyle Center - 3 min drive - 1.8 km
  • Dos Aguas Park - 3 min drive - 1.8 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Holistika Art Walk - 4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Coco Cafe - ‬18 min walk
  • ‪Nimeño Bakery - ‬7 min walk
  • ‪Jasmine - ‬18 min walk
  • ‪Delicia - ‬3 min drive
  • ‪La Baguette - ‬16 min walk

About this property

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers its guests 2 outdoor swimming pools and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum. A shuttle from the airport to the hotel (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 24 guestrooms or units
  • 2 levels
  • Built in 2023
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers 24 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and first-run films. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$116
includes taxes & fees
7 Oct - 8 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 120 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 510
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Concerts/live shows
  • Cooking classes
  • Games
  • Hot tub
  • Winery release events

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% organic food
  • Built in 2023
  • Designated smoking areas
  • Local artist showcase
  • Locally sourced food prioritised
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • First-run films

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 120 for adults and from MXN 120 for children
  • Airport shuttle fee: MXN 1500 per vehicle (maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1500
  • Hosted evening meal: MXN 510

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Frequently asked questions

What is the cancellation policy at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum on 7 Oct 2026 start from AU$50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yep, Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum has a free self car park. Onsite parking is limited.

Are there any beaches close to Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

The closest beach to Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is Tulum Beach (5.8 km).

Is there a spa on site at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

There's no onsite spa, but this property does offer services like massages.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum have a pool?

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum a romantic place to stay?

1 hot tub and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum.

Is Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum family-friendly?

You bet! With amenities such as 2 outdoor pools and a deli, as well as free infant beds in the guestrooms, it's no surprise that Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum is a hit with families.

Does Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum serve breakfast?

Yep, continental breakfast is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum?

No, only service animals are allowed.

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 222 reviews
Rating 8 - Good. 30 out of 222 reviews
Rating 6 - Okay. 16 out of 222 reviews
Rating 4 - Poor. 4 out of 222 reviews
Rating 2 - Terrible. 12 out of 222 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazing. The staff go above and beyond, it's truly a must stay kinda place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the place so much that I will definitely recommend and stay again when I travel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a short couple trip and had an amazing time. Courteous staff and peaceful environment made it memorable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interiors and helpful staff made our stay so relaxing. Great place for couples to unwind and enjoy quality time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect for my meetings. The room was clean and quiet and the staff was very helpful and professional. excellent stay for business travellers.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My business trip was made easier by the efficient staff and clean, modern rooms. Good breakfast too!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with the whole family! The hotel was clean, safe, and had everything we needed for a comfortable stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay — warm hospitality, beautiful surroundings, and the candlelight dinner was a cherry on top. Highly recommended for couples.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. The room was super cozy, clean, and perfect for a romantic staycation. The staff made us feel very welcome.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family-friendly atmosphere. The kids enjoyed the space and we appreciated the attentive service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem for couples! Romantic setting, lovely rooms, and great service. We had a peaceful and relaxing time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place provides us a peaceful and romantic stay. We loved the ambiance ,vibe and comfort at the hotel. Staff is very helpful and align with our needs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super quiet stay — perfect for a low-key reset. If you’re planning to be out all day and just need a place to unwind at night, this is a solid budget-friendly option. Minimal amenities (just the pool), but sometimes simple is all you need.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed solo and felt at home. Everything was well organized and the environment was very friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and staff friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a conference. Well-maintained space with all required amenities. Very satisfied with the service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place if you're traveling alone. Staff were attentive, helpful and work actively for resolving all issues. Highly recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I was traveling alone, I was very concern about safety and comfort, and this place met my expectations. The hotel was well-managed and the environment felt secured. I didn’t face any problems during my stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. It's a location tucked away from the bustle and very quiet. Within 10 minutes to Tulum Beach by car or motor bike. Breakfast is simple but filling. I'd stay here, again. It's a newer development area.
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a business trip and this hotel was perfect for my needs. The business center was well-equipped, and the Wi-Fi was fast and reliable, Highly recommend for anyone on a business trip.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
N
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Stayed 1 night in Nov 2025