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City Bay Hotel

2.0 star property
Hotel with 24-hour front desk, walk to Halong Bay Marina

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Photo gallery for City Bay Hotel

Reception
Property entrance
Deluxe Triple Room
Deluxe Double Room, 1 Double Bed, City View | Bathroom
Deluxe Triple Room
Reviews
7.2

Good

Popular amenities

  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Your area essentials

Map
156B Le Thanh Tong Street, Ha Long, Quang Ninh
  • Popular LocationHalong Bay Marina6 min walk
  • Popular LocationSun World Ha Long Park6 min drive
  • Popular LocationHa Long International Cruise Port7 min drive
  • AirportHaiphong (HPH-Cat Bi)60 min drive

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Minibar
Cable channels
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Minibar
Cable channels
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Minibar
Cable channels
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Minibar
Cable channels
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Minibar
Cable channels
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property
Diamond Luxury Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (5)
The price is AU$53
for 1 night
includes taxes & fees
25 May - 26 May
Diamond Luxury Hotel

About the area

Ha Long

City Bay Hotel places you steps from Nha Tho Hon Gai Temple and within a short 5-minute stroll of Long Tien Pagoda. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a snack bar/deli and laundry facilities. There's also self parking, along with the convenience of an airport shuttle. .Near this Hon Gai hotel, you'll find Halong Bay Marina.

What's nearby

  • Halong Bay Marina - 6 min walk
  • Quang Ninh Museum - 2 min drive
  • Sun World Ha Long Park - 6 min drive
  • Ha Long International Cruise Port - 7 min drive
  • Bai Chay Beach - 13 min drive

Getting around

  • Cai Lan Station - 13 min drive
  • Haiphong (HPH-Cat Bi) - 53 min drive

Restaurants

  • Bread Up - 2 min walk
  • Bà Ngân - Bánh Cuốn Chả Mực - 4 min walk
  • Rooftop Cafe & Bar - 4 min walk
  • Bánh Cuốn Gốc Bàng - 5 min walk
  • Lotteria - 1 min walk

About this property

City Bay Hotel

Hotel with 24-hour front desk, walk to Halong Bay Marina
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at City Bay Hotel. Parking is available for a fee.
  • 1 building
  • 36 guestrooms or units
  • 6 levels
  • Built in 2008
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • ATM
City Bay Hotel offers 36 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower, slippers, bidets and hairdryers.

This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (surcharge)

Food and drink

  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

More

  • 6 floors
  • Building
  • Built in 2008

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Bay Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

City Bay Hotel Halong
City Bay Hotel
City Bay Hotel Ha Long
City Bay Ha Long
Hotel City Bay Hotel Ha Long
Ha Long City Bay Hotel Hotel
Hotel City Bay Hotel
City Bay
City Bay Hotel Hotel
City Bay Hotel Ha Long
City Bay Hotel Hotel Ha Long

Frequently asked questions

What is the cancellation policy at City Bay Hotel?

City Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at City Bay Hotel?

Yep, City Bay Hotel has a self car park, for a fee.

Are there any beaches close to City Bay Hotel?

The closest beach to City Bay Hotel is Bai Chay Beach (3.1 km).

Is there a free airport shuttle available at City Bay Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at City Bay Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at City Bay Hotel?

No, pets and service animals are not allowed.

City Bay Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 21 reviews" "
Rating 8 - Good. 9 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jian Kai

Liked: Staff & service, room comfort
Near to Vincom Centre and market
Average hotel. Nothing much to complaint except a moldy smell in the room due to the room being empty for a while. Near to Vincom Centre and wet market is a plus.
Stayed 1 night in Nov 2019

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Good hotel, great price but a short taxi ride away from the tourist area with the bars ect.
Stayed 3 nights in Nov 2018

10/10 Excellent

Theresa, Essex

Liked: Cleanliness, property conditions & facilities, room comfort
Good clean hotel
Very clean spacious room in a quiet but central location. Hotel owners very considerate and very helpful. Would recommend.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Affordable with basic amenities
This room was affordable with basic amenities. Good for a short stay while traveling through Halong Bay.

8/10 Good

Johanna

Liked: Cleanliness, property conditions & facilities, room comfort
quality hotel
hotel is clean, big rooms and very comfortable.

8/10 Good

James, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel located 20 mins from Halong Bay Harbour
Stayed here for 1 night and was pleasantly surprised. I stayed in the 3* City Bay Palace not the 2* city bay (both part of the same company and within a stones throw of eachother). Room was very modern with nice bathroom, air con, double bed that was actually comfortable and a Tv that allowed me to watch the sport at 3 in the morning (with the english time difference) without having to leave the hotel! My only qualms would be that the staff do not speak very good english at all which is surprising for a hotel that seems quite classy and also the hotel restaurant food wasnt great so would reccomend going out to eat. Other than that it was very nice. Just make sure its the City Bay Palace and NOT the City Bay Hotel as i understand it is considerably inferior(through other reviews not personal experience).

6/10 Okay

kin tsiang

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice quaint
It was easy access to reach the cruises at ha long bay

8/10 Good

Lindsey, Sherwood Park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Bay City
Unfortunately I was sick the entire time I stayed here so I was confined to my room, luckily the bed was very comfortable, and the room itself was beautiful. The location was good, and there were lots of shops around for me to buy medicine and juice and such, but I had no view out my window other than a concrete waterfall. Because I was sick, I ate in the hotel a lot and the food selection was poor, room service was terrible, I had to walk down to the restaurant to order as no one was answering the phone. Food service was fast, but the food just ok.

8/10 Good

JONGGU, HALONG

Travelled with group
Liked: Cleanliness, amenities
한산하고 사람이 적어서 좋았습니다. 특별한 점은 없었으나 방이 깨끗하다는 느낌이 들어서 기분이 좋았습니다.
Stayed 1 night in Nov 2016