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4.6 out of 5

"I had a one night business stay and everything was up to expectations. " More

By a verified traveller on Fri 11 Dec 2020

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Hotel Description

A luxury stay in Tuakau awaits you at Tuakau Hotel. You'll be 35.6 km (22.1 mi) from Rainbow's End. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

LCD TVs with satellite channels are featured in all 17 soundproofed rooms, and you can enjoy free WiFi, iPod docks, and DVD players. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like bathrobes and free toiletries to enhance your stay. Additionally, coffee/tea makers, free newspapers, and in-room massages are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a terrace. Other amenities include a conference center and laundry facilities. There's also the convenience of train pick-up service.

Attractions in proximity to this 4.5-star Tuakau hotel include Miranda Hot Springs and Sylvia Park.

Interconnecting Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$129* Per night/room 13 Apr. - 14 Apr.

Compact Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premier Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Disabled Access Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Disabled Access Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tuakau Hotel ratings based on 50 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tuakau Hotel

Everyone (35) Couples (12) Family (2)
5 out of 5
I had a one night business stay and everything was up to expectations.

Posted by on 11 Dec. 2020

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5 out of 5
The hotel is in excellent condition and well presented. We liked the security aspect that you had to swipe in to the main accommodation part. This hotel could have been anywhete in the world as a quaint country hotel.

Posted by , from Auckland on 3 Dec. 2020

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2 out of 5
Nice room very comfortable but we asked for a cot and didn’t have one provided and couldn’t organise one as we checked in late. Meant for a long night with baby

Posted by , from Wellington on 1 Dec. 2020

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5 out of 5
Great spot. A real find. Bargain price too .... quiet and staff were great.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Tasha Foley

Dear Kupu, Thank you so much for the awesome review. We are glad to hear you enjoyed your stay with us. We hope to welcome you back soon. Kind Regards

5 out of 5

Posted by on 2 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by Tasha

Thank you very much for you feedback.

5 out of 5
Beautifully restored old hotel. The room was lovely

Posted by on 4 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Tasha - Guest Services Manager

Hi, thank you very much for the time to leave us some positive feedback.

5 out of 5

Posted by on 12 Dec. 2018

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Comment from Hotel Management

8 Jan. 2019 by Guest Services Manager

Hi, thank you for your positive feedback

4 out of 5
This is a lovely little town hotel, lots of good food in this town. A must is the fish & chips from The Fish Shop! across the road from the hotel. Deep fried flounder & chips, this was an excellent find. The bakery up the road opens early at 6am, so ideal for early raises. Tuakau Hotel bar staff, friendly and make you feel like a local. Rooms well equipped, plunger and coffee maker. These rooms are lovely and quiet.

Posted by , from Te Awamutu, NZ on 8 Oct. 2018

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Comment from Hotel Management

15 Oct. 2018 by Guest Services Manager

Hi Louise Thank you very much for the feedback. We have a variety of great shops in Tuakau. We hope to see you back soon. Kind Regards Tasha

5 out of 5
Never been to Tuakau before, but would love to come back again.

Posted by on 8 Apr. 2018

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Comment from Hotel Management

24 Aug. 2018 by Guest Services Manager

Thank You! We would love to have you back. Kind Regards Tasha

4 out of 5

Warm & Friendly

Pros: I love that there was a bar and restaurant in the same place plus an added extra of pokies.
Cons: We had dinner in the restaurant which I would be happy to do again, however both our chicken meals were dry and over cooked.
Location: We went to Waiuku to mainly catch up with my uncle. We also stopped at Pokeno for check for relatives on the War Memorial stone.
An accommodation birthday gift. I popped in to the hotel once before and thought it was lovely and wouldn't mind staying there. It was very comfortable and really enjoyed it.

Posted by , from Hawera on 25 Mar. 2018

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Comment from Hotel Management

24 Aug. 2018 by Guest Services Manager

Dear Terry Thank you very much for your valued feedback. We hope to welcome you back to the area soon. We'll be looking out for you on your next birthday. Kind Regards Tasha

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Tuakau Hotel. The hotel can provide concierge services and wedding services. Free self parking is available. This 4.5-star Tuakau hotel is smoke free.

  • 17 guestrooms or units
  • 2 levels
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 1875
  • Dining venue
  • Bar or lounge
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Train station pick-up
  • Parking: Free self parking

Room Amenities

Tuakau Hotel offers 17 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Tuakau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Late night fare is available from room service (during limited hours).

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests requesting to split the king bed will be charged an additional fee of NZD 20 per stay.

The front desk at this property is open daily from 7:00 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning

Hotel Names

  • Tuakau Hotel
  • Tuakau Hotel Hotel
  • Tuakau Hotel Tuakau
  • Tuakau Hotel Hotel Tuakau

You should know

  • Tuakau Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.