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bankokuya

2.0 star property

Photo gallery for bankokuya

A hot tub with a wooden frame and a view of a forested mountain range through large windows.
A multi-story hotel with a traditional Japanese architectural style, featuring a large building with multiple balconies and a smaller adjacent structure with a tiled roof.
A hotel room with two beds, a dining table, chairs, and large windows offering a view of a forested area.
A wooden bathtub in a room with a view of a forested hill through a window.
A spacious indoor area with a large heated pool, wooden beams, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$268
23 Aug - 24 Aug

Explore the area

View map
Tei-1 Yuatsumi, Tsuruoka, Yamagata, 999-7204
  • Place, Atsumi Road Station
    ‪11 min drive‬
  • Place, Yura Port
    ‪27 min drive‬
  • Place, Kamo Aquarium
    ‪42 min drive‬
  • Airport, Sakata (SYO-Shonai)
    ‪50 min drive‬

Room options

View all photos for Japanese-style Room

A traditional Japanese-style room with tatami flooring, a low table, chairs, and sliding doors.

Japanese-style Room

  • Sleeps 6
  • 6 Double Futons
  • Free Wi-Fi

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a view of greenery through shoji screens.

Japanese-style Room

  • Sleeps 5
  • 5 Double Futons
  • Free Wi-Fi

View all photos for Room

A traditional Japanese room with tatami flooring, two beds, a table with chairs, and a sliding door leading to a balcony.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for [River view] Japanese-style room 10 tatami with bath, Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table, and a television.

[River view] Japanese-style room 10 tatami with bath, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • River view
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for [Mountain view] Japanese Western-style room with bath, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a television on a wooden stand.

[Mountain view] Japanese Western-style room with bath, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for [Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a sofa.

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western-style room private hot spring bath, Non Smoking

A hotel room with two beds, a dining table, chairs, and large windows offering a view of a forested area.

Japanese Western-style room private hot spring bath, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-style room 12 tatami private hot spring bath, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese-style room 12 tatami private hot spring bath, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for [Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table, and a television.

[Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

About the area

Atsumi

At bankokuya, you'll be 8.1 km (5 mi) from Atsumi Road Station and 17.6 km (10.9 mi) from Yura Port. Highlights at this ryokan include free in-room WiFi. .This ryokan has a garden, a gift shop and a communal living room. Added amenities include spa services, a lift and a vending machine. There's also the convenience of free self parking. .Sights within a 30-minute drive of this Tsuruoka ryokan include Hakusan Island and Yura Beach.

What's nearby

  • Atsumi Road Station - 11 min drive - 9.4 km
  • Yura Port - 27 min drive - 22.2 km
  • Yura Beach - 28 min drive - 22.8 km
  • Tsuruoka Park - 41 min drive - 33.9 km
  • Kamo Aquarium - 42 min drive - 34.8 km

Getting around

  • Sakata (SYO-Shonai) - 38 min drive

Restaurants

  • ‪農家レストランキラリ - ‬10 min drive
  • ‪めん処久太 - ‬14 min walk
  • ‪手打ちそばうどん　売虎庵 - ‬7 min drive
  • ‪中華そば 河畔 - ‬7 min walk
  • ‪足湯カフェ ChittoMotche（チットモッシェ） - ‬6 min walk

About this property

bankokuya

Bankokuya offers its guests hot springs. Spa services, a vending machine, and gift shops/newsstands are also featured at bankokuya. Self parking is free.

Smoking is allowed in designated areas at this Tsuruoka ryokan.

  • 103 guestrooms or units
  • Front desk (limited hours)
  • Garden
  • Gift shop
  • Lift
  • Smoking in designated areas
Bankokuya offers 103 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a separate bath and shower and toothbrushes and toothpaste.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 6:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • 4 indoor/outdoor hot springs

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Massage
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

bankokuya Ryokan
bankokuya Tsuruoka
bankokuya Ryokan Tsuruoka

Frequently asked questions

What is the cancellation policy at bankokuya?

Bankokuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at bankokuya?

As of 10 Aug 2026, prices found for a 1-night stay for 2 adults at bankokuya on 23 Aug 2026 start from AU$268, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at bankokuya?

Yep, bankokuya has a free self car park.

Are there any beaches close to bankokuya?

The closest beach to bankokuya is Yura Beach (13.9 km).

Is there a spa on site at bankokuya?

There's no onsite spa, but this property does offer services like massages.

Is there a free airport shuttle available at bankokuya?

No, bankokuya does not offer an airport shuttle service.

What time are check-in & check-out at bankokuya?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at bankokuya?

No, pets are not allowed.

bankokuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 74 out of 138 reviews
Rating 8 - Good. 50 out of 138 reviews
Rating 6 - Okay. 12 out of 138 reviews
Rating 4 - Poor. 0 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice hotel, a bit pricey but staff are friendly.

Nice Hotel, Good Food, Nice Staff. Clean Onsen facilities. Well maintained, but quite dated inside. Only big problem was my room smelled really bad of damp. Abit pricey for what it is, but the staff were nice and the food was good.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kan

Liked: Cleanliness, staff & service, property conditions & facilities
接客が全てにおいて良いと思います。食事も美味しい。夜の酒類の提供が早いとありがたいです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ayako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の鯛茶漬けまた食べたいです。夕食もパイシチューやうどんなど小学生が食べられるメニューがたくさんあり助かりました。
Stayed 1 night in May 2026
Verified review

8/10 Good

Kinuyo

Liked: Cleanliness, staff & service, property conditions & facilities
夕食の提供が、一つのワゴンで大勢の人の器を運んでくるので、なかなか次の品が出てこないことがある 食事の提供以外はとても良かった
Stayed 1 night in May 2026
Verified review

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
卓球場で突き指をしたのでフロントの方に氷を貰って冷やすことができました。とても親切にしていただき助かりました。有難うございました。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KAZUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さい子供が迷惑お掛けしましたが、快く対応頂きました。強いて言えば部屋ドライヤーが新しいとより良かったです。
Stayed 1 night in May 2026
Verified review

6/10 Okay

みゆき

Disliked: Cleanliness, amenities, property conditions & facilities
洗面台の電球が切れた
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SHIGEHIKO

Liked: Cleanliness, property conditions & facilities
とにかく素晴らしいの一言です。亡母の法事で鶴岡に行った時に宿泊しました。 夕食の時、亡母の写真を床の間に飾っていたのですが、それに気づいた中居さんが素早く影膳を用意して下さいました。一緒にいた家族＋親族一同、この心遣いに驚くと共に大変感動を覚えました。施設や食事の素晴らしさは言うまでもありませんが、こうした中居さん始め調理場従業員様の心遣いが、他を寄せ付けない萬国屋様の魅力なのだと思います。心温まる宿泊を提供頂き、心から感謝いたします。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

EMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパにタオルがあったら尚、良かったです。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

TADAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に風呂が付いていて良かった
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
特徴の違う4つの大浴場に料理も美味しく、スタッフさんの対応も良く大満足でした。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ヨシコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エアコンは使えました。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて4から5の評価が出来る満足度の高い宿です。 車で到着時には、玄関に数名の職員の方々が配置され、笑顔で出迎え荷物の手伝いをしてくれます。 駐車場は徒歩3分位の離れた場所にありますが、マイクロバスで送迎してくれるので不便はありません。 チェックイン・アウトは待たずに素早く笑顔も爽やかで説明も効率的です。 部屋は、今回お安いプランだったからか低層階で窓からの景色も壊滅的だったのでカーテンを常に閉めていましたが、中は清潔で手入れが行き届いており不満は全くありません。 温泉は、1階と3階の2箇所ずつ4ヶ所あり男女で分かれているので、男女ともに1階と3階で1ヶ所ずつ楽しめます。源泉掛け流しの湯船は3階の2ヶ所に一つずつ、また露天もあり、クセのない泉質です。 食事は、きちんと手作りしている印象で嫌味がありません。特に、夕食の全体的なバランスや、朝食の鯛めし楽しんだ後の鯛出汁での茶漬け風は工夫されていて楽しめます。 最高級とは言えないが、よく教育された方々がサービスを展開している、素晴らしい体験が出来る宿でした。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

エミ

Liked: Cleanliness, staff & service, property conditions & facilities
2回目の宿泊でしたが、何度来てもとても快適で“また来たい”と思わせてくれるお宿です。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
ご飯がとっても美味しくて満腹です。 また機会があれば利用したいです。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

HIDEHIKO

良かった。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Chie

Liked: Cleanliness, staff & service, property conditions & facilities
サウナに関して、１階のバレルサウナは二重扉なのもあり、ロウリュ次第でしっかり高温を楽しめてよかったです。 大浴場のサウナはストーンも少なく、換気口のせいか、物足りない感じでした。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

みずほ

Liked: Cleanliness, amenities, property conditions & facilities
客室、料理、温泉どれも良かった。 1点だけ、料理や飲み物の注文してから来るまでが少し遅いなと感じた。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

yuka

Liked: Cleanliness, amenities, property conditions & facilities
客室は思っていたよりも広く綺麗で3人で快適に過ごせました。スタッフの接客も笑顔でのおもてなし夕食の際にもわかりやすく明るくご対応いただきゆっくりと安心して過ごすことができました。ありがとうございます
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

WAKANA

Liked: Cleanliness, amenities, property conditions & facilities
女将さんの接客がとても優しくて丁寧だった(^^)
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Yoshiyuki

Liked: Amenities, property conditions & facilities
食事が美味しかった
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Taguchi

Liked: Cleanliness, amenities, property conditions & facilities
対応が温かく、素晴らしい旅館でした。 料理もおいしく、朝の鯛茶漬けは絶品です。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Naoko

お風呂の2施設は本当に良かったです。朝と夕方で男女入れ替わったので朝早起きして全4種全部堪能してきました。 フリードリンクもあり(お酒はないですが)とても充実していました。 浴衣も身幅がゆったりしていてサイズ選びには丈を基準に選べました。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

タカヒコ

Liked: Cleanliness, amenities, property conditions & facilities
２度目の利用です。清掃も行き届いて、古いなりに清潔感あり。スタッフさんの対応も行き届いていました。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Yuma

Liked: Cleanliness, staff & service, property conditions & facilities
よかったです！ ありがとうございました。
Stayed 1 night in Nov 2025