See all properties
Save

Palcall Tsumagoi Resort

3.0 star property

Photo gallery for Palcall Tsumagoi Resort

Public bath
Premium Deluxe Twin
Bicycling
Food and drink
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
Baragi-Kougen Hoshimata, Agatsuma-gun, Tsumagoi, Gunma-ken, 377-1611
  • Place, Pallcall Tsumagoi Ski Resort
    ‪1 min walk‬
  • Place, Joshin'etsu-kogen National Park
    ‪1 min walk‬
  • Place, Karuizawa Toy Kingdom
    ‪27 min drive‬

Room options

View all photos for Standard Sunrise View Twin Room

Premium bedding, in-room safe, bed sheets

Standard Sunrise View Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, in-room safe, bed sheets

Standard Twin Room

  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Maisonette

Premium bedding, in-room safe, bed sheets

Maisonette

  • Mountain view
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 2 Large Single Beds

View all photos for Maisonette Room

Premium bedding, in-room safe, bed sheets

Maisonette Room

  • Sleeps 5

View all photos for Standard Twin Room

Premium bedding, in-room safe, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, bed sheets

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Double Room

Double Room

Double Room

  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Japanese Room

Japanese Room

Japanese Room

  • Mountain view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 6
  • 9 Single Futons

View all photos for Standard Twin Sunrise View

Premium bedding, in-room safe, bed sheets

Standard Twin Sunrise View

  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Sunrise View

Premium bedding, in-room safe, bed sheets

Deluxe Twin Sunrise View

  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Maisonette Sunrise View

Premium bedding, in-room safe, bed sheets

Maisonette Sunrise View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 2 Large Single Beds

View all photos for Premium Deluxe Twin

Premium Deluxe Twin

Premium Deluxe Twin

  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

About the area

Tsumagoi

At Palcall Tsumagoi Resort, you'll be 0.3 km (0.2 mi) from Pallcall Tsumagoi Ski Resort and 8 km (4.9 mi) from Aisai no Oka Viewpoint. Highlights at this ski resort include a restaurant, free self-parking and a bar/lounge. .The buffet restaurant, Tsumagoi Dining, is open for breakfast and dinner. With ski-in ski-out access, there's more time for downhill skiing and snowboarding and you'll find skiing lessons on site. Other amenities include free Wi-Fi in public areas, a sauna and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. .Within a 30-minute drive of this 3-property class Tsumagoi resort, attractions include Karuizawa Toy Kingdom and Yubatake.
View more Resorts in TsumagoiOpens in a new window

What's nearby

  • Pallcall Tsumagoi Ski Resort - 1 min walk - 0.0 km
  • Joshin'etsu-kogen National Park - 1 min walk - 0.0 km
  • Karuizawa Toy Kingdom - 27 min drive - 18.3 km
  • Onioshidashi Volcanic Park - 33 min drive - 22.3 km
  • Yubatake - 49 min drive - 31.9 km

Getting around

  • Ueda Station - 44 min drive

Restaurants

  • ‪レストラン しゃくなげ - ‬41 min drive
  • ‪手打そば うどん あさぎり - ‬16 min drive
  • カフェ・ド・パラレル
  • ‪レストラン白根 - ‬41 min drive
  • ‪あさま食堂 - ‬17 min drive

About this property

Palcall Tsumagoi Resort

Have fun with on-site winter activities, including downhill skiing, snowboarding and snow tubing. Palcall Tsumagoi Resort helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the resort's bar.

There's a restaurant on site. WiFi is free in public spaces. This ski resort also offers a sauna and ski passes. Free self parking is available.

This 3-star Tsumagoi resort is smoke free.

  • 135 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Palcall Tsumagoi Resort offers 135 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a hydromassage showerhead, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.
There are 2 hot springs open between noon and 11:00 PM.

Similar properties

Spa
ANA Holiday Inn Resort Karuizawa by IHG
Naganohara
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.2 out of 5, Very good, 227 reviews
The price is AU$112
22 June - 23 June
ANA Holiday Inn Resort Karuizawa by IHG

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,000; reservation required

Restaurants on site

  • Magic cafe
  • Recca
  • Tsumagoi Dining

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Downhill skiing
  • Mountain biking
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • 2 hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 41 ºC

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 PM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 30 November.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1700 per person
  • Cleaning/housekeeping/linen are available for an additional fee
  • Hosted evening meal: JPY 5000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hot springs access available from noon to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Palcall Tsumagoi Resort.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Palcall Resort
Palcall Tsumagoi
Palcall
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura Gunma
Palcall Tsumagoi Resort Hotel Japan/Tsumagoi-Mura
Palcall Tsumagoi Resort Resort
Palcall Tsumagoi Resort Tsumagoi
Palcall Tsumagoi Resort Resort Tsumagoi

Frequently asked questions

What is the cancellation policy at Palcall Tsumagoi Resort?

Palcall Tsumagoi Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palcall Tsumagoi Resort?

Yep, Palcall Tsumagoi Resort has a free self car park.

What makes Palcall Tsumagoi Resort a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Palcall Tsumagoi Resort.

Does Palcall Tsumagoi Resort serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Palcall Tsumagoi Resort?

No, Palcall Tsumagoi Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Palcall Tsumagoi Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Palcall Tsumagoi Resort?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Palcall Tsumagoi Resort?

No, pets are not allowed.

Palcall Tsumagoi Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and i thoroughly enjoyed our time spent at this resort, the staff were excellent the food was great and of course the skiing was awesome.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Siu Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dinner and breakfast, just a few minutes from your room to the ski slopes—so convenient!
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

MAKOTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

インフラ不足

特にwifiが繋がらず、待ち合わせに苦労しました。。ランチの席が取れない、待ち時間が長い、皆難民になっていました。
Stayed 1 night in Feb 2025
Verified

6/10 Okay

CHI YIN DOMINIC

Liked: Staff & service
如果鍾意滑雪嘅朋友，來這個滑雪度假村體驗一下，雖然滑雪道比較少，我是在三月來的，相對滑雪的人都比較少，有可能你擁有自己的滑雪道。風景也很美麗，看到淺間火山還在噴煙，最後離開可在輕井澤逗留幾天shopping和觀光。
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

勝利

Liked: Cleanliness
コロナ禍のせいか、スタッフが人手不足のようです。
Stayed 1 night in May 2023
Verified

4/10 Poor

ナオコ

Disliked: Staff & service, amenities
アクセスはあまり良くありません。また、ホテル自体の構造が使いにくく移動が色々と不便でした。
Stayed 2 nights in Dec 2021
Verified

8/10 Good

toshitake

Liked: Cleanliness, amenities, property conditions & facilities
ホテルは大きくてビリヤード、スカッシュ、他　色んな設備があります。 コロナで利用出来ませんでしたが、コロナが収まったらまた利用したいです。
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Ritawee

Stayed 2 nights in Mar 2026
Verified

8/10 Good

キミエ

Stayed 1 night in Jul 2023
Verified

2/10 Terrible

MITSUAKI

Stayed 1 night in May 2023
Verified

8/10 Good

HIROSHI

Stayed 1 night in May 2023
Verified

8/10 Good

YUKINO

Stayed 1 night in Mar 2023
Verified

8/10 Good

Gosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Verified

6/10 Okay

yudai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021
Verified

8/10 Good

MASAHIKO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021