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4.0 out of 5

"The bathrooms need more cleaning. That is some of the walls. Also ceramic tiles will be better looking and more cleaner. " More

By a verified traveller on Sun 05 Jan 2020

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Hotel Description

Trinco Blu by Cinnamon places you steps from Uppuveli Beach and within a 10-minute stroll of Trincomalee War Cemetery. Highlights at this beachfront resort include in-room free WiFi, balconies, and LCD TVs.

All 79 rooms feature cable TV, coffee/tea makers, and free bottled water. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, ceiling fans, safes, and hair dryers are available.

The restaurant, Captains Deck, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the resort's own bar/lounge. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite outdoor swimming pool and kids' swimming pool. Other amenities include 2 restaurants and free WiFi in public areas. Buffet breakfast is available. There's also free self parking, along with the convenience of airport pick-up service.

With a stay at this 4-star Trincomalee resort, you'll be 9.7 km (6 mi) from Nilaveli Beach.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$77* Per night/room 8 Jul. - 9 Jul.

Beach Chalet

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Garden Terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Trinco Blu by Cinnamon ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Trinco Blu by Cinnamon

Everyone (2) Family (2)
4 out of 5
The bathrooms need more cleaning. That is some of the walls. Also ceramic tiles will be better looking and more cleaner.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

4 Feb. 2020 by Clive Taylor

Dear Guest, Thank you for choosing Trinco blu by Cinnamon and for taking the time to provide a favorable response for our property. Thank you for bringing to our notice your concern areas such as the bathroom cleanliness. We assure that the issues will be put in place. We hope to have the pleasure of welcoming you back many more times. Thanking you Warm regards, Clive Taylor Guest Service Manager

3 out of 5

Consider other options for this price range

Three years ago this hotel was a very nice hotel. However the standard has the gradually declining. This is our third trip to TringoBlu and this will be the last one. The service standards has significantly dropped. The rooms has deteriated. Rooms can be cleaner and the belconey was never cleaned during our four day stay During checkin, they agreed for a $100 AU upgrade, but charged US$ and refused to fix the issue.

Posted by , from Austrlaia on 16 Jan. 2018

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4 out of 5

Relaxing place to stay

Pros: The pool Breakfast buffet Restaurant staff very friendly Beach was great
Cons: Dinner buffet could have better selection Some games could be offered eg carrum or chess at no extra charge
Beautiful beach and nice pool. As a family of 6 we enjoyed the pool most of all. It would be lovely if they had interconnecting rooms or rooms for families, but we managed to get two rooms side by side. The breakfast buffet was nice, kids had many things to choose from. We had been travelling a lot so we did decide to stay at the hotel and enjoy the beach and pool. One night we paid extra for the buffet. Not a great selection but enough. Buffet is quite expensive for what you get. The other night we ate at their cafe the crab and we enjoyed that more. Food is pricey here but so is everything unless you go into Trinco town and eat local. Staff are friendly and more than happy to help. Overall it was a great mini break that the family needed.

Posted by , from Melbourne Australia on 20 May 2017

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5 out of 5

relaxing place

Trinco Blu is a lovely well maintained resort. meals on site are a bit pricey but there's lots of locsl restaurants in walking distance

Posted by , from Adelaide Australia on 15 May 2017

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About the Trinco Blu by Cinnamon

Location Upuvali, Trincomalee, 31000

Property Features

Trinco Blu by Cinnamon offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Trinco Blu by Cinnamon. A shuttle from the airport to the hotel (available on request) is available for a fee. Self parking is free. This 4-star Trincomalee resort is smoke free.

  • 79 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bastia (BIA-Poretta)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Trinco Blu by Cinnamon offers 79 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 36-inch LCD televisions come with premium cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Captains Deck - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 6:00 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 6:00 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Trinco Blu by Cinnamon

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 190 per person
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chaaya Blu
  • Chaaya Blu Hotel
  • Chaaya Blu Hotel Trincomalee
  • Chaaya Blu Trincomalee
  • Chaaya Trincomalee
  • Trincomalee Chaaya Blu
  • Chaaya Blu Trincomalee Hotel Trincomalee
  • Trinco Blu Cinnamon Hotel
  • Blu Cinnamon Hotel
  • Trinco Blu Cinnamon
  • Blu Cinnamon
  • Trinco Blu Cinnamon Resort
  • Blu Cinnamon Resort
  • Trinco Blu by Cinnamon Resort
  • Trinco Blu by Cinnamon Trincomalee
  • Trinco Blu by Cinnamon Resort Trincomalee

You should know

  • Trinco Blu by Cinnamon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10:00 AM to 5:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.