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City Express by Marriott Xalapa

3.5 star property

Photo gallery for City Express by Marriott Xalapa

Lobby
Suite, 1 Queen Bed with Sofa bed
Fitness facility
Suite, 1 Queen Bed with Sofa bed
Suite, 1 Queen Bed with Sofa bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$104
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190
  • Place, Plaza Las Americas Mall
    ‪2 min walk‬
  • Place, Hospital Angeles Xalapa
    ‪5 min walk‬
  • Place, Plaza Las Animas Mall
    ‪8 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Xalapa

At City Express by Marriott Xalapa you'll be within just a 15-minute stroll of Plaza Las Americas Mall and Plaza Las Animas Mall. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include laundry facilities, a 24-hour front desk and luggage storage. Each morning free breakfast is served. .Sights within a 10-minute drive of this 3.5-property class Xalapa hotel include Hospital Angeles Xalapa and Xalapa Cathedral.

What's nearby

  • Plaza Las Americas Mall - 2 min walk - 0.2 km
  • Hospital Angeles Xalapa - 5 min walk - 0.5 km
  • Xalapa University - 5 min walk - 0.5 km
  • Big Bola Casino - 7 min walk - 0.6 km
  • Plaza Las Animas Mall - 8 min walk - 0.7 km

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 17 min drive

Restaurants

  • ‪Café Don Justo - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk
  • ‪Carl's Jr. - ‬8 min walk
  • ‪Food Court Plaza Las Americas - ‬8 min walk
  • ‪Fonda Doña Luz - ‬4 min walk

About this property

City Express by Marriott Xalapa

Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is available daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly City Express by Marriott Xalapa. Self parking is free.

This 3.5-star Xalapa hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Built in 2012
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
City Express by Marriott Xalapa offers 126 air-conditioned accommodations, with free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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The price is AU$118
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa

Frequently asked questions

What is the cancellation policy at City Express by Marriott Xalapa?

City Express by Marriott Xalapa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Express by Marriott Xalapa?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Xalapa on 5 Apr 2026 start from AU$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Express by Marriott Xalapa?

Yep, City Express by Marriott Xalapa has a free self car park.

Does City Express by Marriott Xalapa serve breakfast?

Sure does, complimentary continental breakfast is on offer daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at City Express by Marriott Xalapa?

No, City Express by Marriott Xalapa does not offer an airport shuttle service.

What time are check-in & check-out at City Express by Marriott Xalapa?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at City Express by Marriott Xalapa?

No, only service animals are allowed.

City Express by Marriott Xalapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 639 reviews
Rating 8 - Good. 198 out of 639 reviews
Rating 6 - Okay. 62 out of 639 reviews
Rating 4 - Poor. 26 out of 639 reviews
Rating 2 - Terrible. 16 out of 639 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Erika del

Stayed 1 night in Dec 2025

2/10 Terrible

Laura, South Padre Island

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was not at all what I expected, especially coming from a hotel with Marriott's backing. The rooms smelled musty, and every time they went to "clean" the room, the housekeeping staff turned off the air conditioning, which only made the musty smell stronger. There were never any towels in the room after cleaning. I had to wait more than eight hours for them to be washed and put back in the room. If I needed towels, I had to wait for them to be washed and dried. On the day of check-in (four days prior), I tried to make a change to my reservation, but because I was an Expedia customer, they wouldn't help me. The noise late at night was terrible, and no matter how much we asked them to do something about it, they never helped. It was impossible to sleep. Overall, my stay left much to be desired. I've never stayed in a hotel that didn't have towels available during the day or even extra blankets for guests. There is no telephone in the rooms and every time I needed something (towels for example) I had to go down to reception to ask for it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Felix

Staff was really friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida estaba excelente
Stayed 2 nights in Sep 2025

8/10 Good

Dave

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and attention... good location and easy access. Comfy!
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Stayed 1 night in May 2025

10/10 Excellent

Julio, MEXICO CITY

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast is awful. I hated the plastic silverware
Stayed 3 nights in Jan 2025

10/10 Excellent

JAIME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service excellent. The security guard very helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Rubicelia

Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 3 nights in Nov 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Oct 2024

10/10 Excellent

Hector

Stayed 2 nights in Aug 2024

6/10 Okay

Jose O

Stayed 1 night in Nov 2023

6/10 Okay

ezequiel

Travelled with family and small children
Disliked: Cleanliness, amenities
The bed was horrible. It had a horrible smell and was uncomfortable. There were dead bugs in the hall to the room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2023

4/10 Poor

Amelia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not what we expected
Stayed 2 nights in Jul 2023

10/10 Excellent

RENE, ROMA

Liked: Cleanliness, staff & service
Great
Stayed 1 night in May 2023

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

WILLIAMS, RIVIERA VERACRUZANA

Travelled with partner
Liked: Staff & service, property conditions & facilities
Personal amable, un buena ubicación, seguro. El desayuno incluido rico y suficiente . El único detalle fue que no cuentan con aspiradora para limpiar los pisos que estaban un poco sucios. Y sería bueno que las ventanas de la habitación se pudieran abrir.
Stayed 2 nights in Sep 2022

4/10 Poor

Patrice

Stayed 1 night in Jul 2022

8/10 Good

JAIME

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for price. Quite and safe.
Stayed 7 nights in Apr 2022

10/10 Excellent

JUAN CARLOS, BOCA DEL RIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Daniel uscanga

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good for the price. At the room some corners with mildew alerts for some corrective maintenance needed.
Stayed 1 night in Apr 2021

10/10 Excellent

Jorge Aurelio

Travelled with family
Stayed 1 night in Mar 2020