See all properties
Save

Kawaguchiya Kinosaki Riverside Hotel

3.5 star property
Ryokan with a full-service spa, 8-minute walk to Kinosaki Mugiwarazaikudenshokan

Photo gallery for Kawaguchiya Kinosaki Riverside Hotel

View from room
Lobby sitting area
Premium bedding, in-room safe, iron/ironing board, free WiFi
Public bath
Massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$292
6 Mar - 7 Mar

Explore the area

View map
880-1 Yushima, Kinosaki-cho, Toyooka, Hyogo, 669-6101
  • Place, Jizo-yu Onsen
    ‪3 min walk‬
  • Place, Kinosaki Mugiwarazaikudenshokan
    ‪3 min walk‬
  • Place, Kinosaki Onsen Ropeway
    ‪14 min walk‬

Room options

View all photos for Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Bidet
Shower/bath combination
Private bathroom
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Bidet
Electric kettle
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Bidet
Electric kettle
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Bidet
Electric kettle
In-room safe
  • Sleeps 4
  • 4 Single Futons

View all photos for Washitsu10 (Room Only, Onsen Pass Included)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Washitsu10 (Room Only, Onsen Pass Included)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Bidet
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Bidet
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Bidet
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Bidet
Electric kettle
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Bidet
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Bidet
Electric kettle
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Room Only Superior Japanese Western Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room Only Superior Japanese Western Room

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Bidet
Electric kettle
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Superior Japanese Room with Breakfast

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese Room with Breakfast

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Bidet
Electric kettle
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Superior Japanese Western Room from Breakfast

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Japanese Western Room from Breakfast

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Bidet
Electric kettle
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Japanese style Special Room with Breakfast and open bath

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese style Special Room with Breakfast and open bath

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Private bathroom
Bidet
Electric kettle
  • Sleeps 6
  • 6 Single Futons

View all photos for Special Japanese-Western Room with Outdoor Bath Room Only

Premium bedding, in-room safe, iron/ironing board, free WiFi

Special Japanese-Western Room with Outdoor Bath Room Only

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Private bathroom
Bidet
Electric kettle
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Special Japanese-Western Room with Outdoor Bath Breakfast

Premium bedding, in-room safe, iron/ironing board, free WiFi

Special Japanese-Western Room with Outdoor Bath Breakfast

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Private bathroom
Bidet
Electric kettle
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Japanese-Style Suite with Open-Air Bath (Room Only)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese-Style Suite with Open-Air Bath (Room Only)

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Private bathroom
Bidet
Electric kettle
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese-Style Suite with Open-Air Bath and Breakfast

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese-Style Suite with Open-Air Bath and Breakfast

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Premium bedding
Private bathroom
Bidet
Electric kettle
  • River view
  • Sleeps 2
  • 2 Large Single Beds

About the area

Toyooka

At Kawaguchiya Kinosaki Riverside Hotel you'll be within just a 15-minute stroll of Kinosaki Mugiwarazaikudenshokan and Kinosaki Onsen Ropeway. Highlights at this ryokan include a full-service spa, free self-parking and a free area shuttle. .This ryokan has free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include a coffee shop/cafe, luggage storage and a front desk safe. There's also free extended parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 3.5-property class Kinosaki Onsen ryokan include Onsenji Temple and Hachigoro's Tojima Wetland.

What's nearby

  • Jizo-yu Onsen - 3 min walk - 0.3 km
  • Kinosaki Mugiwarazaikudenshokan - 3 min walk - 0.3 km
  • Kinosaki Onsen Ropeway - 14 min walk - 1.2 km
  • Onsenji Temple - 18 min walk - 1.4 km
  • Hachigoro's Tojima Wetland - 4 min drive - 2.9 km

Getting around

  • Kinosakionsen Station - 6 min walk

Restaurants

  • ‪おけしょう鮮魚の海中苑 - ‬5 min walk
  • ‪チャイナ - ‬4 min walk
  • ‪いなば - ‬4 min walk
  • ‪すけ六 - ‬5 min walk
  • ‪お芋とカヌレ城崎足湯カフェ - ‬6 min walk

About this property

Kawaguchiya Kinosaki Riverside Hotel

Ryokan with a full-service spa, 8-minute walk to Kinosaki Mugiwarazaikudenshokan
There's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Kawaguchiya Kinosaki Riverside Hotel, you'll find a full-service spa and hot springs. Kawaguchiya Kinosaki Riverside Hotel also features a vending machine, a garden, and shopping on site. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Toyooka ryokan.

  • 33 guestrooms or units
  • 6 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • On-site shopping
  • Smoking in designated areas
  • Coffee shop
Kawaguchiya Kinosaki Riverside Hotel offers 33 air-conditioned accommodations with a safe and complimentary slippers. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open selected days.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to midnight. There are hot springs on site.

Similar properties

Exterior
Kinosaki Onsen Ichidaya
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 42 reviews
The price is AU$412
10 Mar - 11 Mar
Kinosaki Onsen Ichidaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Massage
  • Private outdoor bath (no minerals) in communal space
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Requests for food allergies or dietary restrictions including vegan and gluten-free diets cannot be accommodated. Guests who wish to bring their own food must contact this property in advance of arrival.
Guests who wish to book dinner must arrive at the property before 5 PM.
This property offers shuttle pickup service from Kinosaki Onsen Station only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

This property charges a fee to access the outdoor private bath.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Kawaguchiya Kinosaki Riverside Hotel.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel
Kawaguchiya Kinosaki Riverside Toyooka
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside Hotel Ryokan
Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel Ryokan Toyooka

Frequently asked questions

What is the cancellation policy at Kawaguchiya Kinosaki Riverside Hotel?

Kawaguchiya Kinosaki Riverside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kawaguchiya Kinosaki Riverside Hotel?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Kawaguchiya Kinosaki Riverside Hotel on 6 Mar 2026 start from AU$292.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kawaguchiya Kinosaki Riverside Hotel?

Yep, Kawaguchiya Kinosaki Riverside Hotel has a free self car park and free extended parking.

Are there any beaches close to Kawaguchiya Kinosaki Riverside Hotel?

The closest beach to Kawaguchiya Kinosaki Riverside Hotel is Takeno Beach (5.9 km).

Is there a spa on site at Kawaguchiya Kinosaki Riverside Hotel?

Yep, there is an onsite spa at Kawaguchiya Kinosaki Riverside Hotel. You'll enjoy services like massages.

Is there a free airport shuttle available at Kawaguchiya Kinosaki Riverside Hotel?

No, Kawaguchiya Kinosaki Riverside Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Kawaguchiya Kinosaki Riverside Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Kawaguchiya Kinosaki Riverside Hotel?

No, pets are not allowed.

Kawaguchiya Kinosaki Riverside Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 167 reviews
Rating 8 - Good. 46 out of 167 reviews
Rating 6 - Okay. 8 out of 167 reviews
Rating 4 - Poor. 1 out of 167 reviews
Rating 2 - Terrible. 0 out of 167 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were incredibly friendly and accommodating they picked us up from the train station. The hotel itself was absolutely beautiful and one of a kind stay must recommend for anyone going to this town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean room. Our room had a private onsen which was perfect! Loved how open the space felt too and sleeping on the floor was a lot more comfortable than anticipated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are no words to describe how wonderful this hotel was. I was grateful for the free shuttle to and from the property.The staff was outstanding and friendly. The onsen was excellent and the city itself was lovely. We had the stay of a lifetime and hope to be back as soon as we can. Many thanks for the excellent hospitality.
Stayed 1 night in Oct 2025

10/10 Excellent

kay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and service. Room was roomy and comfortable. I left something at the facility and they shipped it for me (I paid the shipping fee). In house bathhouse was wonderful.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hot spring within the hotel and excellent breakfast and dinner options (Kaiseki). The variety was very impressive. The Onsen pass for the onsens within the town was also very helpful. Staff were all very friendly and polite and can also rent a nice kimono during the stay. Room size also very spacious. Traditional and great Japanese hospitality. Would high recommend and stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old fashioned onsen hotel with its own bath and private baths on level 6 for hire. Both breakfast and dinner Kaiseki were wonderful and very yummy! Easy walk to the other onsens in town and beautiful view along the river too. The hotel also offers shuttle service to and back from the train JR station although it is also within walking distance. Would definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

LINDSAY

Very kind and hospitable
Stayed 2 nights in Oct 2025

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , definitely recommend staying here. We had a meal at the hotel 1 night and it was a fantastic experience. The Spa at the hotel was absolutely amazing, very clean and staff were very friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Hsin-Yiu

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was outdated, so did the room. The receptionist helped us checked in was cold. She did her job well but we could feel that she didn’t care much. The hotel hot spring area was also outdated. We were disappointed the first day. However the next day breakfast was good. (We felt that we were in a different hotel!) The staffs were really nice. We met the owner who is 88 years old. She is a lovely lady! We are glad that we left the hotel at a good note.
Stayed 1 night in Oct 2025

10/10 Excellent

Melaine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100/10! Amazing stay, very friendly staff, beautiful yukata selection for women. The facilities in the hotel were amazing as well. I really enjoyed my stay!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

calvin

Stayed 2 nights in Sep 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Onsen on the smaller size but overall it was a nice hotel, rooms spacious and clean
Stayed 1 night in Jul 2025

8/10 Good

Alka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location though could use some updating. The staff was nice but be prepared to use Google Translate. They gave written instructions on how to wear a yukata though I was a bit disappointed with the selection. I saw much prettier ones on the street. Also it would be good to have a nicer bag to carry things from onsen to onsen. Breakfast and dinner were excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yvonne, Canaan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay in one of the deluxe Japanese rooms. It was a treat for us and we felt well taken care of. We chose the half board option and the food and service felt special. The accommodation is just off the main strip but still very close. We really enjoyed our 2 nights. I would have liked to choose between an upper floor or lower floor as I pictured having a garden attached to our open air bath (I am probably being unrealistic so this is on me!), but it was still very lovely!
Stayed 2 nights in May 2025

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful ryokan with excellent service and delicious food! We wished we booked a few extra days!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Warren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

We stayed for 2 nights. The property is a bit old but the service was very good even tho the front office staff didn’t speak English well but at least he tried Abd we could still communicate with him. The dinners and breakfasts were very good and we were served by a Taiwanese guy working there. We could communicate with him in both English and Mandarin easily. We loved the Kaiseki dinners and the lovely breakfasts. The onsen was good because hardly anyone from the ryokan used it. Most of the guests staying there used the 6 popular public onsens (1 was under renovation) offered to us. Good experience staying in such onsen town with beautiful canal.
Stayed 2 nights in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUST book with Dinner

Meals wasn't offer during the booking. The disappointment was we were not able to order and pay for dinner when we check-in either. The service counter says they not able to cater as all meals has to be pre-order! By 6pm, almost all shops including restaurants are already closed.
Stayed 2 nights in Apr 2025

6/10 Okay

Lemar

Liked: Cleanliness, staff & service, amenities
Pricey for what you get. I wouldn’t repeat.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Only little things is would benefit with just a bit more information in English, some of the experience and explanations are confusing but overall an amazing place to be
Stayed 1 night in Mar 2025

10/10 Excellent

scott

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff were incredibly kind and accommodating. Such a beautiful experience all the way through. The Kaiseki meals were also excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay at this property! It was an easy walk from the train station, and to the main streets as well. Staff was so kind and informative. They provided us with yukatas that kept us very warm while walking around. Staying here also gave us a pass to all the onsens! We also opted for the breakfast option, and it was a beautiful, traditional spread. Loved this hotel and area - what a great experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025