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5.0 out of 5

"The food was amazing; the staff were amazing; and the chopper ride was amazing. A great place to get away and relax (and feel spoilt). " More

By a verified traveller on Wed 29 Jul 2020

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Hotel Description

A luxury stay in Palm Island awaits you at Orpheus Island Lodge. You'll find Paluma Range National Park in the region. Highlights at this beachfront resort include a full-service spa, a private beach, and a restaurant.

All 14 soundproofed rooms feature plasma TVs with satellite channels, and you can enjoy patios, iPod docks, and coffee/tea makers. Nice touches include rainfall showerheads, bathrobes, and slippers. Refrigerators, minibars, and free bottled water are also available.

A day of pampering at Gwandalan Day Spa can include beachside massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The resort's own poolside bar and lounge bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, marina, and pool loungers as well as access to boat tours. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning free cooked-to-order breakfast is offered between 8:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

With a stay at this 5-star Palm Island resort, you'll be steps from Orpheus Island National Park.

South Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

South Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

North Beachfront Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

North Beachfront Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Orpheus Island Lodge ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Orpheus Island Lodge

Couples (1)
5 out of 5
The food was amazing; the staff were amazing; and the chopper ride was amazing. A great place to get away and relax (and feel spoilt).

Posted by , from Townsville on 29 Jul. 2020

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Property Features

Step outside to unwind on the sand beach. At Orpheus Island Lodge, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Free breakfast is available daily. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Colonial resort also offers an outdoor pool, a garden, and a terrace. This 5-star Palm Island resort is smoke free.

  • 1 floor
  • 14 guestrooms or units
  • 10 buildings
  • Built in 2011
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Orpheus Island Lodge offers 14 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to patios. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. 32-inch plasma televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Private patio
  • Minibar
  • IPod dock
  • Plasma television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Onsite venue - This beachfront restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 2:00 PM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Orpheus Island Lodge is accessible only via helicopter. Guests must arrange transfers (surcharge) from Townsville Airport to the property, which is 30 minutes away via helicopter. To guarantee transfers, guests must contact Northern Escape Collection Reservations in advance using the information on the reservation confirmation received after booking. Daily scheduled helicopters transfers operated by Nautilus Aviation are subject to availability and payload restrictions. Luggage in excess of 15 kg/person (one small bag) may incur a fee and a private helicopter charter may be required. All helicopter transfer payments are made through Orpheus, on behalf of Nautilus Aviation.

The front desk at this property is open daily from 2:00 PM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Orpheus Island Lodge

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Helicopter transfer per adult: AUD 345 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 690 per person (roundtrip)
  • Airport shuttle fee per child: AUD 690 (roundtrip), (from 2 to 17 years old)
  • Credit card charges are subject to a surcharge of 1.59 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orpheus Island Resort
  • Orpheus Hotel Orpheus Island
  • Orpheus Hotel
  • Orpheus Orpheus Island
  • Orpheus Island Hotel Orpheus Island
  • Orpheus Island Resort All Inclusive
  • Hotel Orpheus Island
  • Orpheus Island Hotel
  • Orpheus Island Resort All Inclusive
  • Orpheus Island
  • Orpheus Island Lodge Resort
  • Orpheus Island Lodge Palm Island
  • Orpheus Island Lodge Resort Palm Island

You should know

  • To get to the property, guests need to transfer by helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Orpheus Island Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.