For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A luxury stay in Palm Island awaits you at Orpheus Island Lodge. You'll find Paluma Range National Park in the region. Highlights at this beachfront resort include a full-service spa, a private beach, and a restaurant.
All 14 soundproofed rooms feature plasma TVs with satellite channels, and you can enjoy patios, iPod docks, and coffee/tea makers. Nice touches include rainfall showerheads, bathrobes, and slippers. Refrigerators, minibars, and free bottled water are also available.
A day of pampering at Gwandalan Day Spa can include beachside massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The resort's own poolside bar and lounge bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, marina, and pool loungers as well as access to boat tours. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning free cooked-to-order breakfast is offered between 8:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.
With a stay at this 5-star Palm Island resort, you'll be steps from Orpheus Island National Park.
South Suite
Bed Count1 King BedMaximum Occupancy
3 Max
South Room
Bed Count1 King BedMaximum Occupancy
2 Max
North Beachfront Room
Bed Count1 King BedMaximum Occupancy
2 Max
North Beachfront Suite
Bed Count1 King BedMaximum Occupancy
3 Max
Orpheus Island Lodge ratings based on 1 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Orpheus Island Lodge
Couples (1)
5 out of 5
The food was amazing; the staff were amazing; and the chopper ride was amazing. A great place to get away and relax (and feel spoilt).
Posted by PeteSheff, from Townsville on 29 Jul. 2020
Step outside to unwind on the sand beach. At Orpheus Island Lodge, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Free breakfast is available daily. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Colonial resort also offers an outdoor pool, a garden, and a terrace. This 5-star Palm Island resort is smoke free.
1 floor
14 guestrooms or units
10 buildings
Built in 2011
Cooked-to-order breakfast (free)
Dining venue
Bar by the pool
Bar or lounge
Coffee shop
Deli
Supervised kid's activities (surcharge)
Childcare (surcharge)
Towels for the beach
Poolside lounge chairs
Umbrellas for the pool
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Wedding services available
Pool or billiards table
Terrace
Garden
Outdoor picnic space
Gift shop
No smoking on site
Internet
Available in some public areas:
Free WiFi
Transport
Property shuttles: Airport shuttle
Room Amenities
Orpheus Island Lodge offers 14 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to patios. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. 32-inch plasma televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
Private patio
Minibar
IPod dock
Plasma television
Satellite channels
Refrigerator
Coffee maker
Shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Onsite venue - This beachfront restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Spa Services
Body treatments
Facial treatments
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5:00 PM
Special check-in instructions:
The front desk is open daily from 2:00 PM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Orpheus Island Lodge is accessible only via helicopter. Guests must arrange transfers (surcharge) from Townsville Airport to the property, which is 30 minutes away via helicopter. To guarantee transfers, guests must contact Northern Escape Collection Reservations in advance using the information on the reservation confirmation received after booking. Daily scheduled helicopters transfers operated by Nautilus Aviation are subject to availability and payload restrictions. Luggage in excess of 15 kg/person (one small bag) may incur a fee and a private helicopter charter may be required. All helicopter transfer payments are made through Orpheus, on behalf of Nautilus Aviation.
The front desk at this property is open daily from 2:00 PM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Orpheus Island Lodge
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.
No lifts
Service animals not allowed
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Helicopter transfer per adult: AUD 345 (one-way)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: AUD 690 per person (roundtrip)
Airport shuttle fee per child: AUD 690 (roundtrip), (from 2 to 17 years old)
Credit card charges are subject to a surcharge of 1.59 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Orpheus Island Resort
Orpheus Hotel Orpheus Island
Orpheus Hotel
Orpheus Orpheus Island
Orpheus Island Hotel Orpheus Island
Orpheus Island Resort All Inclusive
Hotel Orpheus Island
Orpheus Island Hotel
Orpheus Island Resort All Inclusive
Orpheus Island
Orpheus Island Lodge Resort
Orpheus Island Lodge Palm Island
Orpheus Island Lodge Resort Palm Island
You should know
To get to the property, guests need to transfer by helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
Orpheus Island Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions
Orpheus Island Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.
Orpheus Island Lodge uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. Contactless room service is available.
Yep, but only for motorcycles.
Yep, Orpheus Island Lodge is on Cattle Bay Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.
Yep, Gwandalan Day Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.
Orpheus Island Lodge has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.
Orpheus Island Lodge features a private beach, a full-service spa and an outdoor pool.
Beachfront dining and a private beach, as well as rainfall showerheads and private patios in the guestrooms, help set the scene for a romantic weekend at Orpheus Island Lodge.
You bet! With amenities like babysitting services and a private beach, as well as free cots/infant beds in the guestrooms, it's no surprise Orpheus Island Lodge is a hit with families.
Yeah, complimentary cooked-to-order breakfast is available daily from 8:00 AM to 10:00 AM.
No, but there's an airport shuttle that runs from 2:00 PM - 2:30 PM on request for a fee.
Yep, they've got a poolside bar and an onsite restaurant that serves fusion cuisine. Pre dinner cocktails anyone?
Check-in begins at 2 PM. Check-out time is 11:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
