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Laurel Valley Mountain Retreat

2.0 star property
Hotel in Townsend with free parking

Photo gallery for Laurel Valley Mountain Retreat

Interior
Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View
Royal Studio Suite, 1 King Bed, Mountain View | In-room dining
Executive Chalet, 2 Bedrooms, Kitchen, Mountain View | Private kitchen
Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View map
220 Winterberry Ln, Townsend, TN, 37882
  • Laurel Valley Golf Course
    ‪11 min walk‬
  • Tuckaleechee Caverns
    ‪10 min drive‬
  • Cades Cove
    ‪33 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪35 min drive‬

Room options

View all photos for Superior Studio Suite, 1 Queen Bed

Superior Studio Suite, 1 Queen Bed

Superior Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Studio Suite, 1 King Bed, Mountain View

Royal Studio Suite, 1 King Bed, Mountain View

Royal Studio Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, 1 King Bed, Mountain View

Luxury Studio Suite, 1 King Bed, Mountain View

Luxury Studio Suite, 1 King Bed, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Studio Suite, 1 King Bed, Mountain View

Romantic Studio Suite, 1 King Bed, Mountain View

Romantic Studio Suite, 1 King Bed, Mountain View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Mountain View

Deluxe Studio Suite, 1 King Bed with Sofa bed, Mountain View

Deluxe Studio Suite, 1 King Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Executive Chalet, 2 Bedrooms, Kitchen, Mountain View

Executive Chalet, 2 Bedrooms, Kitchen, Mountain View

Executive Chalet, 2 Bedrooms, Kitchen, Mountain View

Highlights

Deck/patio
Air conditioning
Heating
Kitchen
Smart TV
2 bedrooms
Private bathroom
2 bathrooms
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 King Sofa Beds

View all photos for Executive Studio Suite, 1 King Bed, Mountain View

Executive Studio Suite, 1 King Bed, Mountain View

Executive Studio Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Studio Suite, 1 King Bed with Sofa bed, Mountain View

Presidential Studio Suite, 1 King Bed with Sofa bed, Mountain View

Presidential Studio Suite, 1 King Bed with Sofa bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Elite Studio Suite, 1 King Bed with Sofa bed, Mountain View

Elite Studio Suite, 1 King Bed with Sofa bed, Mountain View

Elite Studio Suite, 1 King Bed with Sofa bed, Mountain View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View

Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View

Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View

Highlights

Deck/patio
Air conditioning
Heating
Kitchen
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Honeymoon Studio Suite, 1 Queen Bed

Honeymoon Studio Suite, 1 Queen Bed

Honeymoon Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio Suite, 1 King Bed, Mountain View

Traditional Studio Suite, 1 King Bed, Mountain View

Traditional Studio Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Studio Suite, 1 King Bed with Sofa bed, Mountain View

Grand Studio Suite, 1 King Bed with Sofa bed, Mountain View

Grand Studio Suite, 1 King Bed with Sofa bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
2 bathrooms
Deep-soaking bath
Coffee/tea maker
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

About the area

Townsend

At Laurel Valley Mountain Retreat, you'll be 39.3 km (24.4 mi) from Great Smoky Mountains National Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .In the area of this Townsend hotel, you'll find Cades Cove.

What's nearby

  • Laurel Valley Golf Course - 11 min walk - 0.9 km
  • Townsend Visitor Center - 8 min drive - 6.6 km
  • Tuckaleechee Caverns - 10 min drive - 7.1 km
  • Great Smoky Mountains Heritage Center - 10 min drive - 8.9 km
  • Cades Cove - 33 min drive - 25.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 31 min drive

Restaurants

  • ‪The Townsend Abbey - ‬9 min drive
  • ‪The Artistic Bean - ‬10 min drive
  • ‪Apple Valley Cafe Express - ‬6 min drive
  • ‪Subway - ‬9 min drive
  • ‪Little River Pub And Deli - ‬7 min drive

About this property

Laurel Valley Mountain Retreat

Hotel in Townsend with free parking
Self parking is free.

Smoking is allowed in designated areas at this Townsend hotel.

  • 14 guestrooms or units
  • Smoking in designated areas
Laurel Valley Mountain Retreat offers 14 air-conditioned accommodations with coffee/tea makers and free toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath. This Townsend hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free secured self parking on site

Conveniences

  • Virtual front desk

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Laurel Valley Mountain Retreat Hotel
Laurel Valley Mountain Retreat Townsend
Laurel Valley Mountain Retreat Hotel Townsend

Frequently asked questions

What is the cancellation policy at Laurel Valley Mountain Retreat?

Laurel Valley Mountain Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Laurel Valley Mountain Retreat?

Yep, Laurel Valley Mountain Retreat has a free self car park.

Are there hot tubs in the rooms at Laurel Valley Mountain Retreat?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Laurel Valley Mountain Retreat?

No, Laurel Valley Mountain Retreat does not offer an airport shuttle service.

What time are check-in & check-out at Laurel Valley Mountain Retreat?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Laurel Valley Mountain Retreat?

No, pets are not allowed.

Is there a golf course on site at Laurel Valley Mountain Retreat?

There isn't one on site, but Laurel Valley Golf Course is a short 10-minute walk away.

Reviews

Laurel Valley Mountain Retreat Reviews

8.2

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 38 out of 80 reviews
Rating 8 - Good. 23 out of 80 reviews
Rating 6 - Okay. 12 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 5 out of 80 reviews

Reviews

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breath taking

It was more than what we expedited. Beautiful and serene. Breath taking views, tranquil and relaxing.
Stayed 1 night in Jun 2025

8/10 Good

Micheal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was nice and clean . I enjoyed the quiet intimate feel of the room. There wasn’t much amenities offered. The trail could have been longer. Overall it was a great stay for the weekend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning. It is an older place, so you can hear your neighbors creeks as they walk around.But nothing crazy. Very romantic getaway. about 45 mins from downtown Gburg. Will be staying here again.
Stayed 2 nights in May 2025

10/10 Excellent

Carie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laurel Valley was an amazing place to stay. The lodge was beautiful, the room was spacious and lovely, the location was perfect with an awesome view of the mountains
Stayed 4 nights in May 2025

6/10 Okay

Ryan

Stayed 2 nights in May 2025

10/10 Excellent

Philip, Knoxville

Great place to start your travel plans!
Stayed 2 nights in May 2025

8/10 Good

Panha

Really nice property but
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and amenities! Would stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Travel

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful setting
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this place and wish we had more time to stay. We only stayed for the night and we got in late and left early but even in the dark you can tell the property is beautiful! The room we had was super cute, clean, the shower was so nice and check in was super easy and contactless. The only con I can even give would be if you are a light sleeper go for a 2nd floor room our room was not and in the middle of the night someone going up the stairs about scared me to death lol but once I realized what it was I don’t think it would have bothered me after that and I would for sure stay here again! The location to the National Park is also great!
Stayed 1 night in May 2025

6/10 Okay

Stacey

Stayed 2 nights in May 2025

10/10 Excellent

Tabitha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just gorgeous

This was a unique check in experience which is explained and easy to navigate. Beautiful location. Cute comfortable room and building. Loved my time there. Will definitely be back.
Stayed 4 nights in May 2025

10/10 Excellent

Angell

It was the most beautiful over night stay I’ve experienced in a very long time. I have nothing at all to say except good things. It was the closest to heaven I’ve ever felt and honestly have ever been. I would stay there again in a heartbeat and I know I will return to this extraordinary place. Thank you so much for having me and my mommy and for giving me some much needed comfort and joy reminding me that God is truly magnificent and very much alive. My heart overflows with gratitude. Magic took place during this one night stay. -Angell and Sheryl from across the state back in east TN.
Stayed 1 night in Apr 2025

8/10 Good

Joanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing with a beautiful view. The only thing I could say was less than perfect was the doors. The main door would not latch unless you held it shut for a few seconds. It wasn’t the biggest issue ever but was a little annoying at times. The door to the room we stayed in could have used some things to help us feel more secure. What I mean by this is that the door had gaps above and below it and the frame. There also wasn’t really a lock on the door; it had a switch so that the keypad on the other side couldn’t be operated but it would have felt more secure with an actual lock. The property also has an amazing observation deck with a spectacular view the only issue is that if you go through the doors to the observation deck the only way back in is by going through the front door of the lodge there is no way to get back in through the door that leads to the observation deck. Overall an amazing experience but I feel like if the property felt a little more secure there wouldn’t be any other place I’d rather stay while in the pigeon forge/gatlinburg area.
Stayed 3 nights in Apr 2025

6/10 Okay

Kevin

Better management.

It was ok. Nice facility but its being managed from somewhere not local. I missed the check in instructions which were pretty detailed and wasn't what i wanted to do after driving and in the dark. Had a coffee corner in the room but no coffee, dead spider in the sink and crumbs in the microwave. Nice area. The room was nice just not well managed.
Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Apr 2025

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A positive way to spend your 65th birthday! 🤗

We do plan to stay again now that we know what to expect when staying at Laurel Valley. I read the reviews on our way there and glad I had the heads up on no staff present, challenge on finding the chalet once we arrived as well as where the rooms are and getting code to unlock the door. Thank goodness we found a local number to call in one of the emails. The lady stayed on the phone until she directed us to the right building, room, and explaining lock mechanism. All this being said - we found the room to be great, bed comfortable, bathroom amazing, beautifully decorated, and view from covered porch looking out to the mountains was priceless. Ease and proximity to The Abbey in Townsend was a major plus. Our neighbors above us were very loud throughout the night which was no fault to owner. We couldn’t figure out all the construction and remodeling of the first building you come to - clearer signs would be welcoming to guests. Know ahead a time the walk from the parking area down to the chalet is steep and fairly long but worth it once you get to your room. I wish ya’ll the best. Hope to be back soon.
Stayed 1 night in Feb 2025

2/10 Terrible

Linda

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I liked the fireplace but there was no wood. We had to run out and buy it. The heater didnt heeat above 66. There was not any fireplace tools like poker little shovel etc. No water like most places give 2 waters. Only 2 decaf coffees. We like caffeine. Very disappointed. No one here to talk to about it.
Stayed 1 night in Jan 2025

10/10 Excellent

Christina, Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very non conventional, well appointed, scenic and peaceful place with loads of central areas for guests to enjoy! It’s very different from your ordinary B&B, resort or hotel. Be sure you know what floor you require as there are three levels and no elevator. And know that though there are fireplaces shown and jacuzzi style tubs listed in some rooms, the owner or management request that you don’t use them. Having noted that as a heads-up, you can’t go wrong. The place itself and the surroundings are very charming and scenic! I’d go back for sure.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tobious

Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024