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Hotel d'Alcantara

Property class: 3

Photo gallery for Hotel d'Alcantara

A two-story brick building with a symmetrical facade, large windows, and a central entrance with an arched doorway.
An outdoor patio with wooden tables and chairs, surrounded by greenery and a brick building.
A modern hotel lobby with a wooden parquet floor, a seating area with a sofa and chairs, a reception desk, and large windows with curtains.
A modern hotel lobby with a reception desk, seating area, and artwork on the walls.
A modern interior with a seating area featuring sofas and a table, a decorative sculpture, and artwork on the walls.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service
The current price is AU$202
includes taxes & fees
15 Aug - 16 Aug

Explore the area

View map
Rue des Bouchers Saint-Jacques 2, Tournai, 7500
  • Place, Grand Place
    ‪3 min walk‬
  • Place, Tournai Cathedral
    ‪6 min walk‬
  • Place, Belfry of Tournai
    ‪6 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪23 min drive‬

Room options

View all photos for Twin Room

A neatly made bed with white linens, a bedside table with a red book, and wall-mounted lamps.

Twin Room

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A modern bedroom with a large bed, two bedside tables, a chair, and a wall-mounted artwork.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

About the area

Tournai

At Hotel d'Alcantara you'll be within steps of Museum of History and Archaeology and Eglise Saint-Quentin. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .Places within a 5-minute walk of this 3-property class Tournai hotel include Pont des Trous and Grand Place.

What's nearby

  • Grand Place - 3 min walk - 0.3 km
  • Eglise Saint-Quentin - 3 min walk - 0.3 km
  • Tournai Cathedral - 6 min walk - 0.5 km
  • Belfry of Tournai - 6 min walk - 0.6 km
  • TAMAT - 8 min walk - 0.7 km

Getting around

  • Tournai Station - 14 min walk
  • Lille (LIL-Lesquin) - 31 min drive

Restaurants

  • ‪Brasserie Le Beffroi - ‬3 min walk
  • ‪Au Vieux Tournay - ‬3 min walk
  • ‪Comptoir 17 - ‬3 min walk
  • Le Dragon
  • ‪La Douce Heure - ‬4 min walk

About this property

Hotel d'Alcantara

As a guest of Hotel d'Alcantara, you'll find a terrace, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. Hotel d'Alcantara also features room service (during limited hours), express check-out, and a lift.

This 3-star Tournai hotel is smoke free.

  • 25 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel d'Alcantara offers 25 accommodations with a safe and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Tournai hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

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Exterior
Hôtel HEMERA
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 39 reviews
The price is AU$176
includes taxes & fees
15 Aug - 16 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel d'Alcantara Tournai
Hotel d'Alcantara
d'Alcantara Tournai
d'Alcantara
Hotel D'Alcantara Tournai, Europe - Belgium
Hotel d'Alcantara Hotel
Hotel d'Alcantara Tournai
Hotel d'Alcantara Hotel Tournai

Frequently asked questions

What is the cancellation policy at Hotel d'Alcantara?

Hotel d'Alcantara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel d'Alcantara?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel d'Alcantara on 15 Aug 2026 start from AU$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel d'Alcantara family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel d'Alcantara is a hit with families.

Does Hotel d'Alcantara serve breakfast?

You bet, buffet brekkie is served weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel d'Alcantara?

No, Hotel d'Alcantara does not offer an airport shuttle service.

What time are check-in & check-out at Hotel d'Alcantara?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Hotel d'Alcantara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 243 reviews
Rating 8 - Good. 89 out of 243 reviews
Rating 6 - Okay. 24 out of 243 reviews
Rating 4 - Poor. 4 out of 243 reviews
Rating 2 - Terrible. 0 out of 243 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess upon arrival was wonderful and super accommodating.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and nice

Excellent hotel, small, kind and professional staff, convenient
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tounai's best?

An old converted house with a retro theme in very attractive town. Walk to everything - quality bedding - a good breakfast - we would stay again. The layout makes it hard to avoid some stairs.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit. The lack of parking was a bit of a pain but we parked ouside and got away with it.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Gillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Rizqui

Liked: Cleanliness, staff & service, amenities
Propre proche des restaurants
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ingo

Liked: Cleanliness, staff & service, amenities
Zimmer war großzügig, Personal sehr nett
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities
C'est notre deuxième séjour dans cet hôtel et, une fois encore, le personnel a été formidable, la chambre spacieuse, très propre, avec une petite terrasse en bonus. Notre demande spéciale d'avoir de préférence une chambre au rez-de-chaussée et avec douche plutôt qu'une baignoire, pour mon amie PMR, a été prise en compte. Machine à café/thé/chocolat chaud disponible gratuitement pendant toute la durée de notre séjour. Tout était parfait. Superbe établissement. Nous y reviendrons.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

laurent

Disliked: Staff & service, room comfort

Decevant

Decevant, grande chambre froide, rue passante et bruyante, petit dej quelconque Bref cela ne correspond pas ni a la promesse du site ni au 172eur payé pour la nuit
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent choix dans l'ensemble

Excellent hôtel dans l'ensemble, et proche de la grand place de Tournai et de tous les musées ainsi que la cathédrale. Les chambres sont confortables et le petit déjeuner très satisfaisant. Seul bémol, la chambre disposait de deux petits lits plutôt que d'un lit double et c'était bien moins confortable.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Clemens

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Een hele grote kamer, helaas geen stoeltjes, nachtkastjes en plek voor koffer. Terwijl plek zat. Verzorging ok.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour Tournaisien

L'hotel est bien situé en plein coeur de la ville de Tournai. Le bâtiment ancien n'empêche pas des équipements modernes et de qualité. Le personnel est très accueillant et fort sympathique. Un moment plaisant dans cette petite ville qui vaut d'être découverte.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, proche de la belle grand place de Tournai
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Gérald

Liked: Cleanliness, property conditions & facilities, room comfort
Personnel tres accueillant chambre tres spacieuse Hôtel tres bien situe
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn sfeervol hotel op mooie locatie. Zeer vriendelijk personeel, grote ruime kamers en heerlijk ontbijt.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit hôtel charmant

Nous avons été surclassé dans un appartement sous les combles. Spacieux, climatisé. Manque un miroir dans les chambres, douche pas très pratique. Superbe petit dejeuner : produits frais, varié, copieux.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities

Très bien mais rue bruyante

L'hôtel a de très belles cham res, est proche du centre ville. Le service est bon. Vraiment dommage de manquer d'isolation tout en étant da.s cette rue bruyante ?passage de voitures sur des vieux pavés)
Stayed 1 night in Jun 2024