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4.3 out of 5

"The staff were exceptional...helped me out in a moment of crisis...the best " More

By a verified traveller on Sun 06 Oct 2019

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Hotel Description

Plaza Hotel Capitole Toulouse puts you in the heart of Toulouse, within steps of popular attractions like Place du Capitole and Capitole de Toulouse. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, L'ATRIUM, serves international cuisine and is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, a 24-hour business center, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

Attractions within a 15-minute drive of this 4-star Toulouse City-Centre hotel include Airbus and Cite de l'Espace.

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$165* Per night/room 25 May - 26 May

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Plaza Hotel Capitole Toulouse ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Plaza Hotel Capitole Toulouse

Everyone (2)
5 out of 5
The staff were exceptional...helped me out in a moment of crisis...the best

Posted by on 6 Oct. 2019

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Comment from Hotel Management

27 Nov. 2019 by Guest relations

Dear Guest, Thank you for taking the time to review the hotel. I was so pleased to read your positive feedback. We hope we have the pleasure of welcoming you again soon.

4 out of 5

Very central but quiet

We drove form the airport and got lost several times. The streets were very narrow and confusing. Will definitely take a taxi next time!!!! Very centrally located and the lady at the checkin counter spoke good English. I was a little concerned when I found essential oils and ear plugs on my pillow that the place was going to be noisy but it was fine. Very comfortable room but in need of a little maintenance. Loved the late check out and the food was good. There were some interesting shops in walking distance and lots of places to get something to eat. I would have loved a little more tea and milk in the room but overall a very good stay. I hope I can come back and stay for a little bit longer next time!

Posted by on 19 Dec. 2017

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Comment from Hotel Management

26 Dec. 2017 by General Manager

Dear Anna, thank you very much for taking the time to write this review of our hotel. I am so pleased to hear that you enjoyed your stay in Toulouse. We look forward to a return visit at Crowne Plaza Toulouse.

4 out of 5

Value for money

Great value for money and great location in center of Toulouse. We stayed during weekend and had good last minute deal for a family of 3. If coming by car please note that parking is costly (ca. 30 Euro per day) - hotel can arrange it for you or you can park in underground park next to the hotel. The latter is slightly cheaper.

Posted by on 30 Jul. 2015

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About the Crowne Plaza Toulouse, an IHG Hotel

Location 7 Place Du Capitole, Toulouse, Haute-Garonne 31000

Property Features

Plaza Hotel Capitole Toulouse offers its guests a 24-hour health club and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and 8 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Plaza Hotel Capitole Toulouse. This 4-star Toulouse hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 6 levels
  • Built in 1993
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: St. Cyprien-Arenes Station (3 km / 1.8 mi)
  • Metro station: Capitole Station (0.2 km / 0.2 mi)

Room Amenities

Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels. Bathrooms include bathtubs, bathrobes, bidets, and complimentary toiletries. Rooms are equipped with complimentary dial-up internet access. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

L'ATRIUM - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 18
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Comprehensive food waste policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Toulouse
  • Crowne Plaza Toulouse
  • Toulouse Crowne Plaza
  • Crowne Plaza Toulouse Hotel Toulouse
  • Crowne Plaza Toulouse Hotel
  • Crowne Plaza Toulouse
  • Plaza Capitole Toulouse
  • Crowne Plaza Toulouse an IHG Hotel
  • Plaza Hotel Capitole Toulouse Hotel
  • Plaza Hotel Capitole Toulouse Toulouse
  • Plaza Hotel Capitole Toulouse Hotel Toulouse

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.