Save

Hotel Lago Grey

3.5 star property
Comfortable hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Lago Grey

View from property
Front of property
Boating
Superior Double Room, Multiple Beds (Twin)
Lounge
Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included

Your area essentials

Map
Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000
  • Popular LocationGlacier Grey4 min drive
  • Popular LocationTorres del Paine National Park38 min drive
  • Popular LocationLago Pehoe51 min drive

Room options

View all photos for Superior Double Room, Multiple Beds (Twin)

Superior Double Room, Multiple Beds (Twin)

Superior Double Room, Multiple Beds (Twin)

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, free cots/infant beds

Standard Single Room

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double Room, Multiple Beds (Twin)

Standard Double Room, Multiple Beds (Twin)

Standard Double Room, Multiple Beds (Twin)

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

Terrace/patio
Kau Rio Serrano
Breakfast included
Parking included
Free WiFi
Housekeeping
5.0 out of 5, Exceptional, (3)
The price is AU$1,036
for 1 night
includes taxes & fees
27 May - 28 May
Kau Rio Serrano

About the area

Torres del Paine

At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served.

What's nearby

  • Glacier Grey - 4 min drive
  • Torres del Paine National Park - 38 min drive
  • Lago Pehoe - 51 min drive
  • Salto Chico Falls - 52 min drive
  • Salto Grande - 67 min drive

Restaurants

  • Restaurant Explora Torres Del Paine - 52 min drive
  • Campamento Italiano
  • Explora Patagonia -- Hotel Salto Chico - 52 min drive

About this property

Hotel Lago Grey

Comfortable hotel with free breakfast and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Hotel Lago Grey also features a garden, coffee/tea in a common area, and concierge services. Self parking is free.

This 3.5-star Torres del Paine hotel is smoke free.

  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (complimentary) are also available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Boat tours

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Outdoors

  • Garden
  • In a national park
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lago Grey

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres del Paine
Hotel Lago Grey Hotel Torres del Paine

Frequently asked questions

What is the cancellation policy at Hotel Lago Grey?

Hotel Lago Grey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Lago Grey?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Hotel Lago Grey on 15 May 2024 start from AU$499.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Lago Grey?

Yep, Hotel Lago Grey has a free self car park.

Is Hotel Lago Grey family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Hotel Lago Grey is a hit with families.

Is there a free airport shuttle available at Hotel Lago Grey?

No, Hotel Lago Grey does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Lago Grey?

Yep, they've got a lounge bar and an onsite restaurant.

Are pets allowed at Hotel Lago Grey?

No, pets and service animals are not allowed.

Hotel Lago Grey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 89 reviews" "
Rating 8 - Good. 31 out of 89 reviews" "
Rating 6 - Okay. 9 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruoheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Lago Grey! The excursions they offered were fun and well rounded! And the staff and food was nice!
Stayed 3 nights in Sep 2023

4/10 Poor

Julie, Mount Pleasant

Travelled with family
Disliked: Property conditions & facilities
This hotel is highly overrated. Ratings are purely based on its location. The rooms are small and extremely basic. We had small bathroom with leaking toilet. Staff is totally overworked and exploited and thus tend to look and act that way. Can only buy water at the incredibly overpriced bar restaurant food and breakfast overpriced and mediocre at best.

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights stay
Very friendly and professional staff. Beautiful location. Special thanks to Ivan and Ircu! Very good breakfast. Restaurant is good especially given its remote location. I would recommend to rent a car as the hotel is not served by public transportation frequently. May not be the best location to hike to the base of Torres de Paine, trail head is about one hr drive away.
Stayed 2 nights in Sep 2022

8/10 Good

sop

Travelled with partner
Liked: Staff & service, amenities
Beautiful view of the grey glacier! Rooms could use slight updating and deep clean. There were smashed bugs on our wall and in the bathroom. Overall beautiful property.
Stayed 1 night in Dec 2021

6/10 Okay

TrpH

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I tried to get help with transportation from Puerto Natales but they just sent their main link with no help. It is a gravel road on/off 2 hours to get there. A private taxi is over $100 USD 1 way and the public bus only runs once early in the morning or once at night. We learned most people rent a car. I learned through networking that there may be a shared shuttle but not sure how to find it and hotel will not help. Not all rooms have the amazing view, some just to another building or greenery. They are simple rooms but effective and warm, good pillows with TV. It is all the basics. There is no spa or sundry store, you must walk/drive down to a mini mart that is separate but not far. If you want Hotel Lago Grey souvenirs get them there because they are not in Puerto Natales. Great cappuccino machine in bar area and decent meals. Only place to eat so either bring your own food or plan on having all your meals there, which are pricey. You must ask a lot of questions regarding tours, timing, etc it is not efficient. However, the guides on the tours are great and helpful!
Stayed 1 night in Jan 2020

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not easy to get to but worth the views!!!
Amazing Views!!!
Stayed 4 nights in Jul 2019

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good location, just a short drive down to the trailhead where you can hike down to the beach where you can view the Grey Glacier and any icebergs that have calved off the glacier, and also where you can hike up to Mirador Ferrier. If you are planning to continue your trip into the park, you can take a one way boat ride to the other side of Lago Grey. I was generally satisfied with my stay, and the service was excellent from the reception as well as the restaurant/bar. However, in the room, the power sockets are placed behind the bed, so I had to shift the bed away from the wall in order to access power. Also, although you see beautiful pictures of the glaciers in the photos provided by the hotel, the view I got from my room was of a tree and other buildings. I think only the rooms on the higher floors in the newer block get the view, and in any event the glacier and the lake are quite far from the hotel so don't expect to get a close up view from your room.
Stayed 1 night in Jul 2019

10/10 Excellent

yuanzhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location as we could seen the mountains from our room and also the dining area. The staff was not very polite and most did not speak english
Stayed 1 night in May 2019