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Hotel Lago Grey

3.5 star property
Lakefront hotel with free breakfast and 24-hour front desk

Photo gallery for Hotel Lago Grey

Restaurant
Front of property
Standard Double Room, 1 Queen Bed
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View map
Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000
  • Place, Torres del Paine National Park
    ‪1 min walk‬
  • Place, Glacier Grey
    ‪26 min walk‬
  • Place, Lago Pehoe
    ‪61 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, free cots/infant beds

Standard Single Room

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds (Twin)

Standard Double Room, Multiple Beds (Twin)

Standard Double Room, Multiple Beds (Twin)

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Multiple Beds (Twin)

Superior Double Room, Multiple Beds (Twin)

Superior Double Room, Multiple Beds (Twin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

About the area

Torres del Paine

At Hotel Lago Grey, you'll be 21.2 km (13.2 mi) from Torres del Paine National Park. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. .With a stay at this 3.5-property class Torres del Paine hotel, you'll be 2.2 km (1.4 mi) from Glacier Grey and 25.3 km (15.7 mi) from Lago Pehoe.

What's nearby

  • Torres del Paine National Park - 1 min walk - 0.0 km
  • Serrano River - 46 min drive - 24.9 km
  • Cuernos del Paine Lookout - 54 min drive - 34.0 km
  • Lago Pehoe - 61 min drive - 30.3 km
  • Salto Chico Falls - 61 min drive - 30.3 km

Restaurants

  • Paine Grande Bar & coffee shop
  • ‪Restaurant Explora Torres Del Paine - ‬52 min drive
  • ‪Rio Pingo - ‬15 min walk

About this property

Hotel Lago Grey

Lakefront hotel with free breakfast and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Hotel Lago Grey also features a garden, coffee/tea in common area, and concierge services. Self parking is free.

This 3.5-star Torres del Paine hotel is smoke free.

  • 60 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Lago Grey offers 60 accommodations with a safe and free toiletries. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (complimentary) are also available.

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4.5 out of 5, Wonderful, 482 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Boat tours

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lago Grey

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres del Paine
Hotel Lago Grey Hotel Torres del Paine

Frequently asked questions

What is the cancellation policy at Hotel Lago Grey?

Hotel Lago Grey offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Lago Grey?

Yep, Hotel Lago Grey has a free self car park.

Is Hotel Lago Grey family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Lago Grey is a hit with families.

Does Hotel Lago Grey serve breakfast?

Yeah, free buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Lago Grey?

No, Hotel Lago Grey does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Lago Grey?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Lago Grey?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Lago Grey?

No, pets and service animals are not allowed.

Hotel Lago Grey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 123 reviews
Rating 8 - Good. 35 out of 123 reviews
Rating 6 - Okay. 12 out of 123 reviews
Rating 4 - Poor. 4 out of 123 reviews
Rating 2 - Terrible. 1 out of 123 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 2 nights in Sep 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was off peak and hence the hotel was quiet. We I loved the quiet and sense of freedom. The walking trails are still good to walk during winter.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel option in teh park with a beautiful view and great excursions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Debra

Stayed 5 nights in Jul 2025

10/10 Excellent

Satinath

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff. Everyone went out of their way to make sure we had a great stay. Rooms are comfortable and our room had a great view.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mónica

Stayed 1 night in Jun 2025

10/10 Excellent

Raj, La Crescent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in an amazing setting. The staff really make guests feel welcome! And the views are spectacular!
Stayed 5 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view and comfortable stay

Lago Gray is a beautiful site for your stay at Torres del Paine. The hotel has access to some trails but not all. The room was simple but well appointed, spacious and clean, and had a phenomenal view of the lake. It was a bit warm in the afternoon with no way of cooling it other than leaving the door open or closing the shade. I would also love a kettle in the room. Other than that, the restaurant and coffee bar were excellent, the service was great, and the location incredible. Check if you need a car or transport to other trails because that is not cheap.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gerardo, MCLEAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lago Grey is one of a kind. The views of the lake and the mountains from the rooms are astonishing. The main lounge is very nice and the food is good. The rooms are somewhat small though the bathrooms are very good. Overall a pleasant stay, highly recommendable. The staff is amazing - really amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and dinner. Great staff. Stunning views. The driveway and parking lot could be improved, lots of potholes and no defined parking spaces.
Stayed 2 nights in Mar 2025

10/10 Excellent

Milton Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eleni Tamerat

Stayed 1 night in Jan 2025

8/10 Good

JESSICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room
Stayed 1 night in Dec 2024

6/10 Okay

Marilee

Liked: Cleanliness
Disliked: Staff & service
Overcooked food no internet in rooms. Paying for view not amenities and hotel services
Stayed 2 nights in Dec 2024

10/10 Excellent

DYLAN

Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again.
Stayed 4 nights in Sep 2024

10/10 Excellent

ZIHAO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time.
Stayed 1 night in Sep 2024

10/10 Excellent

maira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near Grey Lake and offers stunning mountain views. The staff is exceptionally polite and attentive, and the food is outstanding. The rooms are beautiful, with gorgeous vistas. I highly recommend this hotel, especially if you take their excursions. If you're planning to navigate to Glacier Grey, the hotel serves as the meeting point. We booked a half-day trek through the hotel, and our guide, Nicolas, was very attentive and always answered our questions. At the end of the trek, they provided delicious snacks.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location on the lake with gorgeous picturesque views and fantastic service.
Stayed 1 night in Jun 2024

8/10 Good

JING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met expectations. Friendly staff. Good food!

8/10 Good

Ramon, Lausanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice, the food is very good, the place is awesome. You have to know however that booking a premium room doesn’t guarantee you a nice view of the lake and the mountains. Many of the most expensive rooms have trees right in front of them, making the view more or less interesting.
Stayed 1 night in May 2024

6/10 Okay

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

CHONNAPINYA

Travelled with partner
Disliked: Property conditions & facilities
The accommodation building is just like a temporary building in the forest. I don’t have a problem with that but this is not worth the money at all. Room was so small and noisy with people walking around.
Stayed 1 night in Apr 2024

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service
Great location to take the Lago Grey boat
Stayed 2 nights in Apr 2024