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Hotel del Paine

3.0 star property

Photo gallery for Hotel del Paine

View from property
Dock
Lobby sitting area
Free daily self-service breakfast
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View map
Lote N°17, Sector Río Serrano, Comuna Torres del Paine, Torres del Paine
  • Place, Serrano River
    ‪1 min walk‬
  • Place, Torres del Paine National Park
    ‪10 min drive‬
  • Place, Lago Pehoe
    ‪30 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room

A wooden-paneled room with a bed, a chair, a nightstand, and a mirror.

Room

  • Sleeps 3

View all photos for Room

A room with wooden walls, two beds with pillows, a small table, and a chair.

Room

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, desk, blackout curtains, travel cot

Double Room Standard

  • Sleeps 3

About the area

Torres del Paine

At Hotel del Paine you'll be steps from Serrano River and 3.7 km (2.3 mi) from Torres del Paine National Park. Highlights at this hotel include free self-service breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Torres del Paine hotel, you'll be 10.3 km (6.4 mi) from Cuernos del Paine Lookout and 17.7 km (11 mi) from Lago Pehoe.

What's nearby

  • Serrano River - 1 min walk - 0.1 km
  • Torres del Paine National Park - 10 min drive - 5.1 km
  • Cuernos del Paine Lookout - 17 min drive - 13.1 km
  • Lago Pehoe - 30 min drive - 21.7 km
  • Salto Chico Falls - 32 min drive - 22.4 km

Restaurants

  • ‪Qawasqar - ‬11 min walk
  • ‪Don Pascual 1940 - ‬13 min walk
  • ‪De Agostini - ‬11 min walk
  • ‪Restaurant Hotel Rio Serrano - ‬10 min walk
  • ‪Los Colonnos Del Sur - ‬1 min walk

About this property

Hotel del Paine

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel del Paine. An area shuttle within 75 kilometres and an airport shuttle (available on request) are available for a fee. Self parking is free.

This 3-star Torres del Paine hotel is smoke free.

  • 40 guestrooms or units
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel del Paine offers 40 accommodations with blackout curtains. Beds feature premium bedding. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers. Housekeeping is provided once per stay.

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Torres del Paine
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  • Restaurant
  • Housekeeping
4.6 out of 5, Wonderful, 181 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10:00 AM to 6:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 75 kilometres
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books
  • Games
  • Hiking/biking trails
  • TV in common areas

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the ferry terminal, airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 3 August and 5 September.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel del Paine

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per person (return)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 10 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cabañas Paine
Cabañas Paine Hotel
Cabañas Paine Hotel Torres Del Paine
Cabañas Paine Torres Del Paine
Hotel Paine Torres Del Paine
Hotel Paine
Hotel Hotel del Paine Torres Del Paine
Torres Del Paine Hotel del Paine Hotel
Hotel Hotel del Paine
Hotel del Paine Torres Del Paine
Cabañas del Paine
Paine Torres Del Paine
Paine
Hotel del Paine Hotel
Hotel del Paine Torres Del Paine
Hotel del Paine Hotel Torres Del Paine

Frequently asked questions

What is the cancellation policy at Hotel del Paine?

Hotel del Paine offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel del Paine?

Yep, Hotel del Paine has a free self car park.

What makes Hotel del Paine a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel del Paine.

Is Hotel del Paine family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as travel cots in the guestrooms, it's no surprise that Hotel del Paine is a hit with families.

Does Hotel del Paine serve breakfast?

Yep, free self-service breakfast is on offer daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel del Paine?

No, but there's an airport shuttle that runs from 10:00 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at Hotel del Paine?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel del Paine?

Check-in begins at 3:30 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel del Paine?

No, pets and service animals are not allowed.

Hotel del Paine Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 143 reviews
Rating 8 - Good. 38 out of 143 reviews
Rating 6 - Okay. 20 out of 143 reviews
Rating 4 - Poor. 7 out of 143 reviews
Rating 2 - Terrible. 5 out of 143 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff us the super friendly dogs and pony (at the time we stayed) made a great place feel even better.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

HANNAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming, and it’s a wonderful setting. We loved the communal lounge areas, these were perfect to relax in after a long day hiking. Log fires were an added bonus! Buffet was so much better than expected, as pescatarians we felt there was plenty for us. Lots of variety as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very beautiful design
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carlos

No frills hotel, but it's okay... very expensive for what it offers.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a magical experience! The entire staff was incredibly friendly and helpful, the grounds were tranquil and beautiful with unparalleled views and exquisite cuisine!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Xiangdong

Liked: Cleanliness, amenities, property conditions & facilities
room was comfortable. The stay includes dinner and breakfast, buffet style, were excellent, a lot of choices and proteins cooked very well (fish, beef, and pork). Hotels in TDP were expensive, Hotel del Paine probably has the best value. Would stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and room Was clean. Impressive linen.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mircea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at while visiting Torres del Paine NP. Can’t beat the view! Good food served for breakfast and dinner. Maybe a small fridge would be necessary in the room, at least for the summer days.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff, phenomenal views, nature vibes (pups, horses, solar panels, zero waste philosophy) all meshed so well with the truly spectacular environment to create a wonderful experience. Felt lucky to be staying there, about an hours scenic drive to Torres trailhead and only 20 minutes or so to Condor Lookout (cool shorter hike!). Lacked time to explore more but there are tons of closer trails and activities available. Highly recommend! Amazing food!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bohdonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Highly recommend! Staff was excellent and extremely helpful during our stay
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Navin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the park entrance. We really enjoyed the views in the mornings and evenings, sitting by he river overlooking the Patagonia mountains. The staff is very friendly and helpful.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Evan

Liked: Cleanliness, property conditions & facilities
The staff were good, the location was brilliant, the food was good. The reason the review didn't get five stars was because the walls in the room are paper thin and we could hear the conversation the room next door was having till late every evening, and when they woke up very early in the morning because they woke us up. As important as the staff, the food and the location is, a primary function of the room is to give you a good night's sleep. Unfortunately it was very hard at this hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Time in Rio Serrano

Hotel was incredibly traveler friendly - we had an easy time booking our excursions even the night before we did them, the food was excellent, and the overall vibes were cozy and comfortable. Highly recommend.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean beds. Wifi was just OK.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it.
Verified

10/10 Excellent

BRANDIE

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location with easy access to one of Torre del Paine entrances. The staff went above and beyond to make sure we had what we needed. I would definitely stay here again.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Anne

Liked: Amenities
Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

ZHAOLIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good except the WiFi.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Nobuyasu

Liked: Cleanliness, staff & service, amenities
Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Rachel de Carvalho

Liked: Cleanliness, staff & service, property conditions & facilities
The acomodacions were not great considering the price.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
When staying in this area, you have to manage expectations. The Villa Serrano area exists to host travelers closer to Torres del Paine than Puerto Natales, cutting off an hour of travel each way into the park. Hotel del Paine has basic rooms—small, not much room to store close or equipment (no drawers, hooks, shelf space, etc—but the bed was really comfy, the room is warm, the bathroom very clean. No wifi in the rooms, but it screams in the lodge. Good meals, outstanding views of Cuernos. Fantastic staff! Would definitely stay here again.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

September Stay

Hotel was nice, well kept, and provided good breakfasts and dinners. Hotel bed was comfortable with adjustable heating units in the room and bathroom. Walls were a bit thin so could hear other guests. Staff was responsive to questions about tours, places to see in the area, and about Patagonia (including penguins) - would even take time to research topics to help guests plan tours. Staff also was able to converse in English.
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabins and kind staff, but not the ideal place for solo travel or without renting a car. The place is far from the airport, like one hour and 20 minutes in car. No tour online will pick you up from there. All pick ups are from puerto natales, and that area has nothing close to public transportation, so your last resource is either to pay for the tours offered by the hotel or pay 300 USD in transportation per day. Not cheap at all. I paid more than 800 USD for 3 different tours, honestly the most expensive tours I have ever paid, and I travel a lot. No wifi in the cabins, only in front desk area. If you are vegan or vegetarian and didn't notify the hotel in advanced, be prepared to eat rice, soup or quinoa only
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Devalekha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly a gem of a hotel with incredible views surpassed only by their staff and service. Where do I start? The location and views from the hotel property and our room were magnificent of the mountains and the river. The staff were exemplary and this was the perfect location to celebrate our anniversary. Paula who checked us in and made us comfortable ; Miguel, Christian, Raissa and Francesca in the bar and dining area; Cesar and the superwoman Yvonne who made sure our excursions were booked at the last minute and went above and beyond to check that we had a great time; Rafaela who is an exemplary chef and made the dinner buffet outstanding with varieties of every type of food and the food a work of art . The dessert chef was a master at his game and every dessert was mouthwatering ( we ate too much at meals here ) I highly recommend this for a stay just outside the park entrance because it feels like home in it's comfort with the best meals and the most amazing staff . Yvonne and Cesar made sure to guide us to ensure that we enjoyed this slice of heaven in Patagonia to the fullest. There was Wifi only in the main building which made it hard to plan from the room but allowed us to soak in the atmosphere and enjoy the grandeur of the park
Stayed 1 night in Nov 2024