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Hostal Alcazar

3.5 star property

Photo gallery for Hostal Alcazar

Breakfast, lunch and dinner served
Front of property
Lobby
Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
The current price is AU$115
25 June - 26 June

Explore the area

View map
Manuel Balmaceda 722, Natales, Magallanes, 6160000
  • Place, Plaza de Armas
    ‪15 min walk‬
  • Place, Costanera
    ‪3 min drive‬
  • Place, Puerto Natales Casino
    ‪3 min drive‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪14 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking, Housekeeping

Double Room, Non Smoking, Housekeeping

Double Room, Non Smoking, Housekeeping

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Single Room, 1 Large Single Bed, Mountain View

Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Executive Single Room, 1 Large Single Bed, Mountain View

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Triple Room

Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Executive Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

About the area

Puerto Natales

Hostal Alcazar puts you in the heart of Puerto Natales, within a 20-minute stroll of Plaza de Armas and Puerto Natales Casino. Highlights at this hostal include free continental breakfast, a restaurant and a bar/lounge. .The family restaurant, Restaurant alcazar, serves pizza and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Puerto Natales hostal include Última Esperanza Fjord and Centro Cultural Natalis.

What's nearby

  • Plaza de Armas - 15 min walk - 1.3 km
  • History Museum - 20 min walk - 1.7 km
  • Costanera - 3 min drive - 2.1 km
  • Cueva del Milodon - 3 min drive - 2.1 km
  • Puerto Natales Casino - 3 min drive - 2.0 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • ‪La Picada de Carlitos - ‬12 min walk
  • ‪Alveoli Bakery - ‬3 min walk
  • ‪El Brisket - ‬14 min walk
  • ‪Yume - ‬7 min walk
  • ‪El Taller - ‬7 min walk

About this property

Hostal Alcazar

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Hostal Alcazar also features multilingual staff, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3.5-star Puerto Natales hostal is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 2 levels
  • Built in 2004
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hostal Alcazar offers 15 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurant alcazar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 2004
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hostal Alcazar

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 16.000 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hostal Alcazar .

Property is also known as

Alcázar Hotel Puerto Natales
Alcázar Puerto Natales
Hostal Alcazar Hostel Puerto Natales
Hostal Alcazar Hostel
Hostal Alcazar Puerto Natales
Hostal Alcazar Natales
Alcazar Natales
Hostal Alcazar Puerto Natales
Alcazar Hotel Puerto Natales
Chile
Aisen Region
Hostal Alcazar Hostal
Hostal Alcazar Natales
Alcazar Hotel Puerto Natales
Hostal Alcazar Puerto Natales
Hostal Alcazar Hostal Natales

Frequently asked questions

What is the cancellation policy at Hostal Alcazar ?

Hostal Alcazar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hostal Alcazar ?

As of 24 June 2026, prices found for a 1-night stay for 2 adults at Hostal Alcazar on 25 June 2026 start from AU$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hostal Alcazar ?

Onsite parking is limited.

What makes Hostal Alcazar a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hostal Alcazar .

Is Hostal Alcazar family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Hostal Alcazar is a hit with families.

Does Hostal Alcazar serve breakfast?

You bet, free continental breakfast is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hostal Alcazar ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hostal Alcazar ?

Yep, they've got a lounge bar and an onsite restaurant that serves pizza. Pre dinner cocktails anyone?

What time are check-in & check-out at Hostal Alcazar ?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hostal Alcazar ?

No, pets and service animals are not allowed.

Hostal Alcazar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 109 reviews
Rating 8 - Good. 43 out of 109 reviews
Rating 6 - Okay. 29 out of 109 reviews
Rating 4 - Poor. 8 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff-good value for the budget traveler
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brett

Liked: Staff & service, property conditions & facilities
A great place at a great location. It’s walkable to all places in PN and particularly close to the bus station. The restaurant serves amazing food and the baked goods are hard to say “no” to… All at a great price. I’ll go back as soon as I can…
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is ideally located for catching the early morning bus. The rooms are simple but perfectly adequate and clean. The staff is very welcoming, and the adjacent restaurant is a good option, especially thanks to its decent breakfast. Highly recommended.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wilson Afonso

Liked: Cleanliness, staff & service, amenities
Familiar, acolhedor e perto do terminal rodoviário, simples, limpo e com funcionários super atenciosos e com um restaurante e padaria anexo ao hotel, top. E uma curiosidade o filho dos proprietários tem uma loja próximo ao hotel com cards colecionavéis de pokémon, jogos de cartas, animes, tênis e vestuario para crianças e adultos.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KEISUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが快適に過ごせました。
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Hyunbae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
창문 집에서 물이 세서 그 앞에 있는 선반이 물에 젖어서 제 물건이 물에 젖었어 이불이 너무 지저분해 담요 두개 겹쳐가지고 싸 놓은건데 난방은 그나마 어느 정도 해서 되어 있어 방에 포트들 서비스가 부족한데 가격대비 뭐라고 할 수가 없어 저렴하니까 전반적으로 삼성 급 이라고 나와있는데 효원은 그걸 매수 없는 호스텔이야 사장님은 집도 한데 경제적 여유가 없어서 시설투장 잘 못 하는 것 같애
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, clean place close to the bus station

Nice, simple, clean place close to the bus station. Very basic breakfast included.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great and the property was located 5 minutes from the bus termial. Bonus was the restaurant on the ground floor, which came in super handy when I checked in at 22:00. Thanks team :)
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Thin wall. Fortunately, I had ear plugs.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

eut mieux faire.

petit déjeuner moyen. wifi difficile. chambre au bout d'un labyrinthe.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super pobyt

Super hostel ze wspaniałą i uczynną obsługą.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort

Classic hostel stay, located over a pizza parlor

Hostal Alcazar was exactly what we needed to be, and then a little more. Pros: We had our own bathroom, breakfast was included, and we felt safe. Cons: It was located over a pizza parlor, so it was extra warm at night (this could also be a pro, depending on who you are), and it was located pretty far from downtown. Over all, this was a good experience, and I would recommend it to people looking for an affordable stay in Puerto Natales.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Susanne

Liked: Cleanliness, property conditions & facilities, room comfort
Etwas unprofessionelles Familienunternehmen, grosse Zimmer, alles sehr sauber, das Personal freundlich , hilfsbereit... Im Haus ist es allerdings sehr laut und hellhoerig ( Fernseher, Musik im Restaurant laufen die ganze Nacht!!!!!!! Nicht zwingend zu empfehlen - fuer den Preis gibt es sicher etwas ruhigeres.
Stayed 5 nights in Apr 2019
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Good value and great location near the bus station. The staff was very nice and helpful and the rooms were clean.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I had trouble with my credit card, the staff were fantastic whilst i sorted it out. The rooms are clean, spacious, and the property is in walking distance to the main shopping area. The restaurant is also fantastic! Highly recommend!
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Comodo. Non troppo lontano dal centro e vicino alla stazione dei bus
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Nícolas

Liked: Cleanliness

Bom, mas comida cara no local.

O local é perto da estação de ônibus, mas longe da parte movimentada da cidade, restaurantes e mercado. O preço da comida no local é 1/3 maior do que em outras localidades da cidade.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service

A stop before and after Torres Del Paine

I picked the location as it was close to the bus station and it was my starting point for Torres Del Paine. They had English speaking staff and a restaurant with good food that was open late. Puerto Natales is small, so it was only a 10-20 minute walk to get to most places. A laundromat next door was very helpful when I returned to stay an extra night after finishing my trekking in the park. The hotel also stores an extra bag for me while i was gone for several days hiking. The rooms are basic, but fine. The showers could be updated, but they had hot water so I was happy.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff is very friendly and helpful. Will do almost anything to make your trip everything you want. Truly excellent restaurant on site. Great wine and food. One of best restaurants in town. Puerto Natales was very windy some days and pretty cold also a few days. But I like that. Go for the experience.
Stayed 5 nights in Jan 2019
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort

Good for one night

This is more like a bed & breakfast than a hostel as there are no cooking facilities or common sitting area. The bedroom and bathroom were fine, although a little small. Breakfast was limited.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Property conditions & facilities
The national park was stunning. 80km/h winds put us off trekking so we took a tour which was a great decision. Fantastic view points and good info. The hostel was ok however the atmosphere from the staff was not that friendly, the decor was tired (a little diy effort would make a hugh difference) and everything seemed to be rationed.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hostal was really made by the people. They are extremely helpful and mindful about their guests. The hostal has a restaurant and laundromat next door. The only thing I'd say is that if you're looking to save money by buying your own food/alcohol/washing clothes in the bathroom that they do not allow any of that.
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Walking distance to bus terminal for intercity services.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

SEONGHAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy silencio

Está cerca de terminal de buses y muy silencio.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason for my review is to help others going to Puerto Natalas as a stop prior to getting into patagonia, chile. I stayed at this hotel a night prior to the W trail and when we finished the W trail. The location is perfect and staff were helpful. It is walking distance from the bus station (where bus fernandez and bus sur drop you off when traveling from punta arenas AND also where all shuttles leave and return from the park). The property has its own restaurant that makes it convenient. Short walk to the nearest grocery and camping/gear stores makes it an ideal location.
Stayed 1 night in Dec 2018