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Domos Río Serrano - Caja Los Andes

2.0 star property

Photo gallery for Domos Río Serrano - Caja Los Andes

Front of property
Exterior
Front of property
Property entrance
Standard Tent

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Restaurant

Explore the area

View map
Accso Parque Nacional Torres del Paine, camino Cueva del Milodón, Torres del Paine, Magallanes y Antartica Chilena
  • Place, Torres del Paine National Park
    ‪1 min walk‬
  • Place, Serrano River
    ‪2 min walk‬
  • Place, Lago Pehoe
    ‪24 min drive‬

Room options

View all photos for Standard Tent

Standard Tent

Standard Tent

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Torres del Paine

Domos Río Serrano - Caja Los Andes places you steps from Serrano River and within a 20-minute stroll of Torres del Paine National Park. Highlights at this hotel include a restaurant and free self-parking. .This hotel offers a garden and a banquet hall. .Sights within a 30-minute drive of this Torres del Paine hotel include Cuernos del Paine Lookout and Lago Pehoe.

What's nearby

  • Torres del Paine National Park - 1 min walk - 0.0 km
  • Serrano River - 2 min walk - 0.2 km
  • Cuernos del Paine Lookout - 11 min drive - 10.8 km
  • Lago Pehoe - 24 min drive - 18.0 km
  • Salto Chico Falls - 25 min drive - 18.7 km

Restaurants

  • ‪Qawasqar - ‬10 min drive
  • ‪Don Pascual 1940 - ‬11 min drive
  • ‪De Agostini - ‬10 min drive
  • ‪Restaurant Hotel Rio Serrano - ‬10 min drive
  • ‪Los Colonnos Del Sur - ‬10 min drive

About this property

Domos Río Serrano - Caja Los Andes

There's a restaurant on site. Self parking is free.
  • 48 guestrooms or units
  • Front desk (limited hours)
  • Garden
  • Dining venue
Domos Río Serrano - Caja Los Andes offers 48 accommodations. Guests have access to shared bathrooms. Housekeeping is provided once per stay.

Similar properties

Living area
Morrena Lodge
Torres del Paine
  • Breakfast included
  • Restaurant
  • Housekeeping
4.6 out of 5, Wonderful, 181 reviews
Morrena Lodge

Property amenities

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bathroom

  • 2 detached shared bathrooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Domos Serrano Caja Los Andes
Domos Río Serrano - Caja Los Andes Hotel
Domos Río Serrano - Caja Los Andes Torres del Paine
Domos Río Serrano - Caja Los Andes Hotel Torres del Paine

Frequently asked questions

What is the cancellation policy at Domos Río Serrano - Caja Los Andes?

Domos Río Serrano - Caja Los Andes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Domos Río Serrano - Caja Los Andes?

Yep, Domos Río Serrano - Caja Los Andes has a free self car park.

Is there a free airport shuttle available at Domos Río Serrano - Caja Los Andes?

No, Domos Río Serrano - Caja Los Andes does not offer an airport shuttle service.

Is there a bar or restaurant at Domos Río Serrano - Caja Los Andes?

Yep, you can grab a meal at Domos Río Serrano - Caja Los Andes's onsite restaurant.

What time are check-in & check-out at Domos Río Serrano - Caja Los Andes?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Domos Río Serrano - Caja Los Andes?

No, pets are not allowed.

Domos Río Serrano - Caja Los Andes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arindam

Liked: Staff & service, amenities, property conditions & facilities
Location was great. 15 minutes walk to bus station. Good food around.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

carolyn

Liked: Cleanliness, amenities
Amazing experience!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Couldnt be happier with this stay. Its literally 5 min outside the park, so you get great views and cut down significantly on commute time. The dome and bedding provided were cozy and comfy, and situated right next to the stunning river where you can enjoy the wildlife. The bathrooms were kept immaculate and the hot water was sufficient. We also loved the on site restaurant and ate there several times.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Location is wonderful. Can recommend the burgers in the restaurant.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great in a beautiful place. Only thing that needs improvement is water pressure on showers
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025
Verified

8/10 Good

HENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tent door zipper difficult
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
__yy
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Radka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nicely situated campsite, comfortable beds and warm duvets in igloo tents. Social facilities clean, hot water in the shower. In the restaurant you can have a meal, but if they serve a group of more people, you have to wait an hour, but they have an excellent aperol spritz. The electricity is turned off for the night and if you get up before seven, the water doesn't run. The lady at the reception was nice, helpful and spoke fluent English, I got a lamp and a blanket from her in addition
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for TDP. Beautiful campgrounds in the valley facing the mountains and up against the Rio Serrano river. Dome tents are sparse, just a bed and nightstand, but tents are good quality and blankets are super thick. Rechargeable nightlamps must be returned each day to recharge but only last about 30 minutes at night. Each site has a shelter with picnic table and plug. Plentiful clean campground bathrooms and good showers. Power AND water are OFF 11pm-8am. Lovely small restaurant on site also. Very friendly staff!
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Petra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We booked a Domo for one Night Glamping close to the Torres del Paine National Park. The air matress in the tent was loosing air and it was promised to us that they will take care about the damage. But nothing happened. in the middle of the night we layed on the blank Wood flour! We had to sleep in our car, since it was cold and impossible to stay. We contacted the owner of the site three times by email and complained, but there was no reaction and no refund - nothing! As we learned from other guests, our case is not something extraordinary, and is happening from time to time. It was the most customer unfriendly place we ever have spend our holidays.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Apoorva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francesca at check-in was really sweet and helpful! The café serves pizzas, sandwiches, beer and cocktails which make for a good meal after long days of hiking but over many days can feel limiting. The tents themselves include an airmattress and a single side table. Its a good deal. Its important to note though that the wind in the park can be upwards of 100 kmph which is noisy outside but even noisier inside the tent. So pack with you some noise cancelling ear buds so you can sleep well. There are two shared toilets and two shared showers. They are in ok condition, could be a little cleaner. Only one of the showers had hot water. But even that felt like a luxury given them we were camping/glamping. Worth noting that this property is located right outside the park, so you need to check-in each time you re-enter. This is not at all a hassle and I believe this is what allows the property to be a bit more affordable than the remaining options in Torres del Paine. Overall, good stay and would stay here again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
La chambre était super. Nous n’avons pas eu froid du tout. Le personnel était très agréable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção barata dentro do parque nacional

A barraca era limpa e espaçosa, com linda vista ao rio e um cantinho externo para comer. Nos deram bolsas térmicas pra aquecer os pés de noite. Os banheiros tinham chão sujo e a água não aquecia tanto, mas isso é normal em banheiros compartilhados. Tem um restaurante e café muito bom dentro do mesmo ambiente. A localização é ótima, bem perto dos principais atrativos do parque nacional.
Dentro da barraca
Restaurante e área administrativa
Barraca com rio ao fundo
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar lindo e incrivel, faz muito frio e nao se pode cozinhar no local, o que deixa a desejar por ser um camping . Restaurante no local, caro e comida razoavel
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Aux portes du parc national. Nous avons dormi au domos une nuit où il a fait TRÈS froid. On nous a fourni une bouillotte chaude et suffisamment de draps pour être confortable, mais nous avons tout de même dormi habillé. Bon restaurant à l'accueil avec des prix raisonnables contrairement au parc.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Rita Cristina

A natureza do lugar é muito bonita. Os banheiros estavam razoavelmente limpis mas o box de tomar banho estava sujo. Os preços no restaurante local são muito caros.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Après avoir lu plusieurs reviews mentionnant le froid et le matelas qui dégonfle, on avait peur que cela soit le cas, mais au final, nous avons très bien dormi! Le matelas n'a pas dégonflé en deux nuits et nous n'avons pas eu frois du tout...en fait c'est le contraire, nous avons eu chaud avec la grosse couette épaisse qui est fourni! Le personnel au restaurant était super et les repas vraiment très bon. Nous avons adoré notre séjour à cet endroit! On recommande pour ceux qui sont habitués d'aller en camping, mais qui aimerait avoir un petit luxe (surtout lorsqu'il pleut en Patagonie!)
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de la muchacha de recepción fue sumamente amable en todo momento, los domos y baños se encuentran bastante limpios y mantienen bastante bien la temperatura, por lo que a pesar de estar al aire libre no llegamos a sentir frío. Los baños tienen agua caliente, están un poco distanciados de los domos pero funcionan bastante bien!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super tente, confortable malgré le froid. Bon restaurant et personal super sympa
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

David

Stayed 1 night in Mar 2026
Verified

6/10 Okay

Justin

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rickard

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Heng

Stayed 3 nights in Nov 2025