Aparthotel

RivetStays - The York

3.0 star property
Aparthotel units with kitchens, 4-minute walk to Scotiabank Arena

Photo gallery for RivetStays - The York

Exterior
Premier Suite, City View | Living area
Signature Apartment, Multiple Beds, City View | Private kitchen
Traditional Apartment
Deluxe Apartment | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12 York St, Toronto, ON, M5J 0A9
  • Place, Scotiabank Arena
    ‪3 min walk‬
  • Place, Rogers Centre
    ‪5 min walk‬
  • Place, CN Tower
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

Exclusive Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Studio

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Club Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Business Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Romantic Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Elite Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Honeymoon Studio

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Blackout curtains
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Gallery Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premier Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Royal Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Design Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Double Bed

Luxury Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Grand Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Presidential Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Panoramic Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Classic Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City Studio

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Economy Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Family Apartment, Multiple Beds

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Luxury Apartment

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Business Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Double Sofa Beds

Luxury Suite

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premier Suite, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Presidential Suite, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
3 bedrooms
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

Superior Suite, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
3 bedrooms
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds and 1 Double Futon

Premier Apartment, 1 Queen Bed with Sofa bed, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Basic Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Club Apartment, 1 Queen Bed with Sofa bed, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premier Apartment, Multiple Beds, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Double Bed

Panoramic Apartment, Multiple Beds, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Double Bed

Superior Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Apartment, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Signature Apartment, Multiple Beds, City View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Premier Apartment, Multiple Beds, Balcony, Lake View

Highlights

Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Double Bed

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About the area

Toronto

RivetStays - The York puts you in the heart of Toronto, within just a 10-minute stroll of popular attractions like Scotiabank Arena and Ripley's Aquarium of Canada. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .Each apartment features a coffee/tea maker, a hairdryer and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. .Attractions within a 10-minute walk of this 3-property class Downtown Toronto aparthotel include CN Tower and Rogers Centre.

What's nearby

  • Scotiabank Arena - 3 min walk - 0.3 km
  • Rogers Centre - 5 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 5 min walk - 0.5 km
  • CN Tower - 5 min walk - 0.5 km
  • Metro Toronto Convention Centre - 7 min walk - 0.6 km

Getting around

  • Queens Quay West at Harbourfront Centre Stop - 5 min walk
  • Union Station - 8 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 9 min drive

Restaurants

  • ‪Aroma Espresso Bar - ‬4 min walk
  • ‪Real Sports Bar & Grill - ‬2 min walk
  • ‪Evviva Restaurant - ‬3 min walk
  • ‪Hoops Sports Bar & Grill - Bremner - ‬3 min walk
  • ‪Dark Horse Espresso Bar - ‬7 min walk

About this property

RivetStays - The York

Aparthotel units with kitchens, 4-minute walk to Scotiabank Arena
RivetStays - The York offers its guests a lift. The front desk is open around the clock.
  • 2 guestrooms or units
  • Lift
RivetStays - The York offers 2 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include a hairdryer and an iron/ironing board.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift (91 centimetre wide door)

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • In an entertainment district
  • In the city centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting

General

  • 2 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's KeyCafe mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

RivetStays - The York Toronto
RivetStays - The York Aparthotel
RivetStays - The York Aparthotel Toronto

Frequently asked questions

What is the cancellation policy at RivetStays - The York?

RivetStays - The York offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to RivetStays - The York?

The closest beach to RivetStays - The York is Woodbine Beach (6.3 km).

Is there a free airport shuttle available at RivetStays - The York?

No, RivetStays - The York does not offer an airport shuttle service.

What time are check-in & check-out at RivetStays - The York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at RivetStays - The York?

No, pets are not allowed.

RivetStays - The York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 724 reviews
Rating 8 - Good. 175 out of 724 reviews
Rating 6 - Okay. 76 out of 724 reviews
Rating 4 - Poor. 29 out of 724 reviews
Rating 2 - Terrible. 29 out of 724 reviews

8.8/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brioni

Liked: Cleanliness, amenities, property conditions & facilities
An overall amazing experience. The apartment was spotless, well furnished, very comfortable, and the most amazing views of Toronto. The staff were also fantastic; very responsive and helpful. We had a wonderful stay.
Stayed 7 nights in Nov 2025

4/10 Poor

Claude

Disliked: Room comfort

Don't Stay There

Upon checking in we heard the toilet running. We opened the tank and tried to stop it, but to no avail. Then a beeping started. We couldn't figure out where it was coming from so contacted Rivet and was told to check the dryer. Someone had left towels in there and didn't shut it off. When we opened the door to the laundry, the detergent fell off the dryer and there was no lid on it, so detergent went all over the floor. Neither of these were a good way to start our stay. The toilet never got fixed which lead to the toilet not flushing at all. Our unit looked nice, but was not maintained and definitely not move in ready.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
The unit was absolutely terrible. Broken light fixtures, no working outlets, exposed wires, broken mirror, caked dirt in all corners if the rooms. Light switches didn't work to turn on main bedroom lights and since the power outlets didn't work you couldn't use the lamps that were provided. Housekeeping didn't finish the last persons laundry and stuffed about 6 loads into the dryer, which didn't dry, leaving us with no towels. Toilet paper holder ripped off the wall. The dust was thick on the metal headboard and had visible fingerprints from past guests. The kitchen stove and hood range had thick layers of dust that left is not wanting to touch anything. Although they did offer a complimentary cleaning, the stress and frustration far exceeded the solution. Stay here at your own risk!
Stayed 3 nights in Sep 2025

10/10 Excellent

Gurnit

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Location is great, a few minutes walk to union train station, CN tower, great views of downtown and the skyscrapers. However the fallback is the quality of the apartment and service from the host. When we called the concierge phone number, no one ever answers the phone at all. There is no telephone support! Terrible! On our Expedia reservation it was written the address 12 York. That is where we picked up the key. But the key did not work there. Later the host wrote us to go to another address 14 York. The key worked then. This was not clear and was stressful for us! Also, our room did not look like the photo on our confirmation order from Expedia. We ordered a premiere room , but this does not feel or look like a premiere room, the quality and lack of upkeep and cleanliness and many other issues is unacceptable. - Out of order Fridge & Freezer - Missing blinds on the curtains - Someone left wash in the washing machine - There was no dishwasher detergent - No hooks to hang towels - Microwave numbers worn off - Bathroom vent dirty & black - Water kettle dirty & disgusting - Oven is dirty & not clean - Pillows for sleeping were flat as a pancake and cheap. This was a bad experience overall for the money we paid for our stay. The apartment is used and not maintained. We asked for a fair partial refund, but they only offered a refund of the cleaning fee. And that has nothing to do with the rest of the problems and short comings.
Stayed 4 nights in Aug 2025

4/10 Poor

John

Liked: Amenities
Disliked: Property conditions & facilities
Elevators slow and very crowded. Unit bath tub very slow draining, shower curry disgustingly dirty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carrie, Leduc

Liked: Cleanliness, property conditions & facilities
Amazing location!!
Stayed 3 nights in Sep 2025

6/10 Okay

Émilie

Travelled with group
Disliked: Property conditions & facilities
Great location!
Stayed 2 nights in Sep 2025

6/10 Okay

Mandy

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Lanette

Travelled with family
Liked: Cleanliness, room comfort
No wifi code and only one key. Good location
Stayed 4 nights in Sep 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Location great. Manager very helpful. Sheets and towels we were to use in the dryer. Food smeared on the light switches. Cockroaches in the unit. False fire alarms at 5:30am (2) days in a row.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Great location and great accommodations. Very nice staff. We will return
Stayed 2 nights in Aug 2025

10/10 Excellent

hanamae

Stayed 1 night in Sep 2025

10/10 Excellent

Zoë

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from start to finish check in to check out it was a fantastic view of the CN Tower and so walkable to a Jays game!
Stayed 1 night in Sep 2025

10/10 Excellent

Theoren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean condo & walking distance to Rodger’s centre & CN tower
Stayed 2 nights in Sep 2025

10/10 Excellent

Miranda

Liked: Cleanliness, property conditions & facilities
We loved the view! It was a perfect walking distance to where we wanted to go. Two bed and sofa bed and there was also a second bathroom which was convenient for our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Property conditions & facilities
Clean room and amazing communication regarding check-in and check-out.
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Great place and view . Close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness
Everything clean. Staff responsive.
Stayed 1 night in Sep 2025

6/10 Okay

Erin

Stayed 2 nights in Sep 2025

2/10 Terrible

Jill, Boca Raton

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but everything else was a letdown We stayed for two nights and while the location was undeniably convenient—right downtown with a view of the CN Tower from our room—the rest of the experience left a lot to be desired. Entry into the building was easy, and the room had a cute, compact layout that suited our basic needs. There were plenty of outlets for electronics, which was a nice touch. Unfortunately, that’s where the positives end. Only one of the three elevators serving our floor was working, which meant long waits and overcrowded rides—people packed in like sardines. But the worst part was the fire alarms. The first night, it went off around 4 a.m. with a voice over the intercom instructing us to stay put until the fire department arrived. That was unsettling, but manageable. Then it happened again an hour later. The second night was even worse—three separate fire alarm incidents, this time with no explanation, just loud, endless dinging. Whether it was pranksters or a system issue, it made sleeping nearly impossible. The condition of the unit was also disappointing. It felt more like a cheap motel than a downtown rental. Everything was dated and poorly maintained. No hooks in the bathroom meant wet towels had to hang from doorknobs. Pillows were thin and worn, sheets were pulled, and while the kitchen area looked clean, the floors were so dirty I had to wear socks inside. The window shades didn’t fully block out the exterior lights.
No toilet paper holder
Toilet flusher in disrepair
Door to washing machine
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, room comfort
Beautiful property, amazing location. You have a perfect view of the CN Tower! And walking distance to lots of attractions!
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan, Calgary

Liked: Cleanliness, property conditions & facilities
Amazing location and hosts were helpful.
Stayed 4 nights in Aug 2025