6/10 Okay
Jason H., Pittsburgh, PA
16 Apr 2024
Not great
I will only give an honest review in spite of the fact that I was asked on more than one occasion to not share my grievances via review. I used these reviews to help choose a rental and would never want to misguide someone else trying to do the same. Here are the pros and cons of our stay:
Pros- LOCATION, we could walk to everything we needed to
-the view, as pictured in the listing
Cons- communication, prior to booking I inquired as to parking for an additional vehicle and was told there would be guest parking within the building (no cost was mentioned), upon arrival we discovered this was untrue there is in fact none in the building and were instead directed to a neighboring lot which cost $40/day adding an unexpected $85 to our stay. We were offered a $40 refund.
-Check in, it’s like a scavenger hunt you get a text the night before with a code, have to find a nearby market and key box within it, enter said code, move your car again to then get into the garage and condo unit and then do it all over again at check out. In all the rentals VRBO and other brands I have never experienced such a disorganized stressful checkin.
-care of the unit, none of the lights were working upon checkin, we called the number listed and no answer so we had to find the breaker to reset it. It was moderately clean. It needs care. A blind is totally missing in the living room, the “sleeper sofa” is a disgrace totally busted and shouldn’t be slept on, lights still don’t work in one bedroom.
Jason H.
Stayed 2 nights in Mar 2024