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Hotel Tonala

Property class: 2.5

Photo gallery for Hotel Tonala

A modern outdoor seating area with a wooden table and black cushioned sofas, surrounded by potted plants.
A dining area with a table and chairs, a refrigerator, and shelves with kitchen items.
A building with a cafe named 'La Terrazza' and a sign for 'Hotel Tonalpa' advertising a 'Desayunos Ballet' for $70.00.
A hotel room with two single beds, a desk with a chair, a TV mounted on the wall, and a small closet.
A reception desk with a sign reading "HOTEL TONALÁ" and a potted plant on the left.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
172 Av Hidalgo Las Ánimas, Tonalá, CHIS, 30500
  • Place, La Sepultura Biosphere Reserve
    ‪24 min drive‬
  • Place, Iglesia Vieja
    ‪29 min drive‬
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪47 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed

A single bed with a wooden headboard, a beige bedspread, and a single pillow.

Standard Single Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Signature Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Design Triple Room

A hotel room with two beds, a desk, and a mirror.

Design Triple Room

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

About the area

Tonalá

At Hotel Tonala, you'll be 15 km (9.3 mi) from La Sepultura Biosphere Reserve and 15.2 km (9.4 mi) from Iglesia Vieja. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, La Terraza, serves international cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Buffet breakfast is available daily between 8:00 AM and 12:30 PM. There's also the convenience of free self parking.

What's nearby

  • La Sepultura Biosphere Reserve - 24 min drive - 14.5 km
  • Iglesia Vieja - 29 min drive - 16.7 km
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 47 min drive - 28.4 km

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Asadero Las Brazas - ‬8 min walk
  • ‪Perro Negro - ‬2 min drive
  • ‪Palapa Quetzal - ‬10 min drive
  • ‪Taqueria "El Gallito - ‬2 min walk

About this property

Hotel Tonala

There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Tonala. Self parking is free.

Smoking is allowed in designated areas at this Tonalá hotel.

  • 10 guestrooms or units
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
  • Dining venue
Hotel Tonala offers 10 air-conditioned accommodations with free toiletries and blackout curtains. 30-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 80 for adults and MXN 60 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • La Terraza

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 80 for adults and from MXN 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Tonala Tonalá
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Tonala Hotel Tonala Hotel
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Tonala Tonalá
Tonala
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Hotel Hotel Tonala Tonalá
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Hotel Tonala Hotel Tonalá

Frequently asked questions

What is the cancellation policy at Hotel Tonala?

Hotel Tonala offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Tonala?

Yep, Hotel Tonala has a free self car park.

Does Hotel Tonala serve breakfast?

Yeah, buffet brekkie is available daily between 8:00 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel Tonala?

No, Hotel Tonala does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Tonala?

Yep, you can grab a meal at Hotel Tonala's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Tonala?

Check-in begins at 1:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Tonala?

No, pets are not allowed.

Hotel Tonala Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean and staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and staff very friendly
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating and super helpful, nice, and friendly.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Service, and hospitality. It had a very clean room with a private bathroom, friendly staff, within the Hotel there is restaurant providing excellent and tasty food I really enjoyed staying here. I am recommending this Hotel. Guest from Vancouver, Canada
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off street parking can walk to plaza. Small NYC type room. Clean.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Jonathan

Liked: Staff & service
Está en remodelación y hay exceso de polvo y algo de ruido desde temprano. Mis almohadas tenían olor extraño. El personal muy bueno, esperemos que mejore con su remodelación
Stayed 1 night in May 2026
Verified review

8/10 Good

Claudia Lizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio/calidad es acorde
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, limpieza y trato del personal, aire acondicionado ok, muy comodo el hotel.
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mala calidad
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

LIDIA MARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien todo
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volveria a hospedarme sin duda...
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy bueno
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación uena
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Wendy Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VOLVERIA A QUEDARME

MUY AGRADABLE LA ATENCION DEL DUEÑO, RICOS ALIMENTOS, DESCANSE MUY BIEN
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Francisca Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Hace años ya me había hospedado en este hotel, pero ahora lo remodelaron y las habitaciónes quedaron muy bien, el hotel esta cerca del centro tiene muy buena ubicación, cuenta con amplio estacionamiento
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Raul

Liked: Cleanliness
Disliked: Staff & service
No hubo agua caliente por 2 días, el baño no estaba acondicionado con el cuarto, en el segundo día hablamos con la dueña y fue muy amable en cambiarnos a otra habitación mejor pero no tuvimos agua caliente, hasta el tercer día fue que lo arreglaron. Salimos al cuarto día.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well located, great service. We felt very secure and welcome. One of the best stays in a long time!
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación. No me gusto el trato del personal, la limpieza del baño que es deficiente, no hay agua caliente, mala señal de TV, la fotos que publican no corresponden con la realidad.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
El establecimiento está aceptable: limpio y ordenado.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
franchement , a éviter !! petit dej , nul ! Chambre digne d'un musé
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
El servicio de agua caliente no es permanente, las puertas de madera están caídas y se arrastran
Stayed 7 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel where the bathroom smelled like sewer, the towels smelled dirty, and the room stinks like cigarette. Very small parking.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy bueno no me gusto que hay mosquitos en las habitaciones
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

RIchard

Stayed 1 night in Jan 2026