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Radisson Hotel & Convention Center Toluca

4.0 star property
Colonial hotel with fitness centre and 24-hour front desk

Photo gallery for Radisson Hotel & Convention Center Toluca

Indoor pool
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Studio Suite, 1 King Bed, Non Smoking, Garden Area
Lobby
Property map

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Air conditioning
  • Pool
  • Room service
The current price is AU$82
includes taxes & fees
22 June - 23 June

Explore the area

Map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Galerias Toluca
    ‪5 min walk‬
  • Galerias Metepec Shopping Center
    ‪5 min drive‬
  • Nemesio Díez Stadium
    ‪5 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪12 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden Area

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Toluca

Radisson Hotel & Convention Center Toluca places you in the heart of Toluca, within a 10-minute walk of Galerias Toluca and 3 km (1.8 mi) from Monument to Ignacio Zaragoza. Highlights at this Colonial hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Malinalco, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of 15 meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and noon. .Attractions within a 10-minute drive of this 4-property class Toluca hotel include Galerias Metepec Shopping Center and Nemesio Díez Stadium.

What's nearby

  • Galerias Toluca - 5 min walk - 0.5 km
  • The Cosmovitral - 3 min drive - 3.4 km
  • San Carlos Golf Club - 4 min drive - 4.2 km
  • Galerias Metepec Shopping Center - 5 min drive - 4.9 km
  • Nemesio Díez Stadium - 5 min drive - 4.9 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Galerías Toluca - ‬9 min walk
  • ‪El Patio - ‬14 min walk
  • ‪Sushi Roll - ‬9 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Radisson Hotel & Convention Center Toluca

Colonial hotel with fitness centre and 24-hour front desk
Radisson Hotel & Convention Center Toluca offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 15 meeting rooms. The business-friendly Radisson Hotel & Convention Center Toluca also features an arcade/games room, a garden, and laundry facilities. Self parking is free.

This Colonial Toluca hotel is smoke free.

  • 250 guestrooms or units
  • 2 buildings
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Radisson Hotel & Convention Center Toluca offers 250 air-conditioned accommodations with a safe and complimentary bottles of water. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 200 to 235 for adults and MXN 99 to 100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lift (115 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (155 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 12 May 2025 to 18 May 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 200 to 235 for adults and MXN 99 to 100 for children
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Frequently asked questions

What is the cancellation policy at Radisson Hotel & Convention Center Toluca?

Radisson Hotel & Convention Center Toluca offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Hotel & Convention Center Toluca?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Radisson Hotel & Convention Center Toluca on 22 June 2025 start from AU$81.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Hotel & Convention Center Toluca?

Yep, Radisson Hotel & Convention Center Toluca has a free self car park.

Does Radisson Hotel & Convention Center Toluca have a pool?

Radisson Hotel & Convention Center Toluca has an indoor pool. The property will be renovating the swimming pool from May 12 2025 until May 18 2025 (completion date subject to change).

Is Radisson Hotel & Convention Center Toluca family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as travel cots in the guestrooms, it's no surprise that Radisson Hotel & Convention Center Toluca is a hit with families.

Does Radisson Hotel & Convention Center Toluca serve breakfast?

Yep, buffet brekkie is served daily from 6:30 AM to noon.

Is there a free airport shuttle available at Radisson Hotel & Convention Center Toluca?

No, Radisson Hotel & Convention Center Toluca does not offer an airport shuttle service.

Is there a bar or restaurant at Radisson Hotel & Convention Center Toluca?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Radisson Hotel & Convention Center Toluca?

Check-in begins at 3:00 PM. Check-out time is noon.

Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 608 reviews
Rating 8 - Good. 195 out of 608 reviews
Rating 6 - Okay. 74 out of 608 reviews
Rating 4 - Poor. 32 out of 608 reviews
Rating 2 - Terrible. 13 out of 608 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with family
Liked: Property conditions & facilities, room comfort

Buen hotel

Hotel muy bonito, la agua del alberca estaba un poco fría pero muy bonita para relajarse. La comida estaba buena, precios un poco altos. Los empleados muy atentos.
Stayed 1 night in Feb 2025

10/10 Excellent

Ana, Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 7 nights in Dec 2024

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 6 nights in Aug 2024

10/10 Excellent

Albino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

rodrigo

Stayed 3 nights in Sep 2023

4/10 Poor

María Isabel Toledo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La caja fuerte no servía, llame a recepción para que enviara a mantenimiento y me ignoró. Por lo demás bien, pero sin apoyo por parte del personal de recepción.
Stayed 2 nights in Aug 2023

4/10 Poor

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The good: Staff helpful, fast and convenient check in, very clean areas everywhere The very bad: no remote for heater or tv available until I requested it, terrible Bed, lot of noise (renovations taking place since very early in the morning), terrible lighting, very dark room and bathroom. When I checked out a day earlier no question was asked by receptionist Would not stay here again

2/10 Terrible

Julieta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The Room wasn’t clean and it was ugly,

10/10 Excellent

Jose J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one thing, it take to long to get hot water, is a waste of water in order to get hot water in the shower.
Stayed 1 night in Aug 2022

2/10 Terrible

Jorge Antonio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada no es visible, no hay señalamientos, no hay iluminación, no hay personal recibiendo a los huéspedes. Los interiores están pobremente señalizados y prácticamente no hay luz en los pasillos. El baño está en malas condiciones. Las toallas están viejas, rotas y percudidas. No había agua caliente ni por la noche ni por la mañana. Muy mala experiencia en este hotel. En la zona hay por lo menos otros 5 ó 6 hoteles de precio similar, que con seguridad probaría antes de regresar a este establecimiento.
Stayed 1 night in Apr 2022

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dark at night
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, not crowded, pool open, free parking

Rooms have air conditioning. Pool is open, relatively clean, ~4 feet at the deepest. Entrance a little difficult to find easily missed. Quiet, not crowded. A good stay.
Stayed 2 nights in May 2021

6/10 Okay

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Diego

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was a good rate and the room was clean. Fast check in and out experience. The pool and games area were superb but the gym was in really poor shape. The restaurant lacked food options.
Stayed 4 nights in Oct 2020

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
The hotel is under remodeling and it wasn't advertised when I reserve. Noisy, and the swimming pool was not available for a couple of days
Stayed 8 nights in Dec 2019

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The propriety was under construction , missing coffee maker or iron
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clan, quiet place, easy access and everything was close by
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The personnel were very helpful and the room was spacious and clean.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Arturo J

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable option w/ beautiful surrounding area!

The hotel grounds are beautiful with indoor manicured gardens, sculptures and beautiful decors and space. My room was an executive suit and was ok, but could take an update. Overall was clean, practical and comfortable.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel personnel is very nice and responsive. The on site restaurant staff are very polite. The food is good.
Stayed 5 nights in Aug 2018