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Hotel Plaza Morelos

Property class: 3.5

Photo gallery for Hotel Plaza Morelos

Restaurant
Interior
Lobby
Lobby sitting area
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View map
Aquiles Serdan No. 115, Col. La Merced, Toluca, MEX, 50080
  • Place, San Jose de Toluca Cathedral
    ‪5 min walk‬
  • Place, The Cosmovitral
    ‪9 min walk‬
  • Place, Nemesio Díez Stadium
    ‪14 min walk‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪30 min drive‬

Room options

View all photos for Individual Room

Desk, blackout curtains, iron/ironing board, free WiFi

Individual Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Desk, blackout curtains, iron/ironing board, free WiFi

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Exterior

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About the area

Toluca

Hotel Plaza Morelos places you in the centre of Toluca, within a short 5-minute stroll of Plaza de los Mártires and Portales de Toluca Shopping Center. Highlights at this hotel include 2 restaurants and a complimentary breakfast. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a coffee shop/cafe, coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Places within a 5-minute walk of this 3.5-property class Toluca City-Centre hotel include San Jose de Toluca Cathedral and Jose Maria Velasco Museum.

What's nearby

  • Portales de Toluca Shopping Center - 3 min walk - 0.3 km
  • Jose Maria Velasco Museum - 3 min walk - 0.3 km
  • San Jose de Toluca Cathedral - 5 min walk - 0.5 km
  • The Cosmovitral - 9 min walk - 0.8 km
  • Nemesio Díez Stadium - 14 min walk - 1.2 km

Getting around

  • Toluca Centro Station - 13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Vaquita Negra Del Portal - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪La Vaca Negra - ‬4 min walk
  • ‪Los jarochos - ‬3 min walk

About this property

Hotel Plaza Morelos

There are 2 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Plaza Morelos. Self parking is free.

This 3.5-star Toluca hotel is smoke free.

  • 56 guestrooms or units
  • 2 dining venues
  • 183 sq ft of conference space
  • 17 sq. m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
Hotel Plaza Morelos offers 56 accommodations with complimentary bottles of water and an iron/ironing board. 32-inch plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 183 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Morelos

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Plaza Morelos
Plaza Morelos Hotel
Plaza Morelos Hotel Toluca
Plaza Morelos Toluca
Hotel Plaza Morelos Hotel
Hotel Plaza Morelos Toluca
Hotel Plaza Morelos Hotel Toluca

Frequently asked questions

What is the cancellation policy at Hotel Plaza Morelos?

Hotel Plaza Morelos offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Plaza Morelos?

Yep, Hotel Plaza Morelos has a free self car park.

Does Hotel Plaza Morelos serve breakfast?

Sure does, complimentary continental brekkie is available weekdays between 7:30 AM and 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Plaza Morelos?

No, Hotel Plaza Morelos does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Plaza Morelos?

Yep, Hotel Plaza Morelos has 2 restaurants.

What time are check-in & check-out at Hotel Plaza Morelos?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Plaza Morelos?

No, pets and service animals are not allowed.

Hotel Plaza Morelos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 17 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal

Todo bien
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo súper bien ambiente agradable personal muy amable Desayuno muy rico
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el trato del personal del hotel muy amables
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza y comodidad

Lugar limpio y seguro
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación Buena relación precio servicio Limpieza servicio de cable excelente
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Realmente muy recomendable muy buena atención y servicio muchas gracias
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento y agradable.
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Arianna

Liked: Cleanliness
En las descripciones del hotel dice que tienen camas queen, así fue mi reservación y llegando en recepción nos dijeron que solo cuentan con camas matrimoniales, deben actualizar y poner las habitaciones que realmente ofrecen y no mentir, lo único bueno es la ubicación
Stayed 1 night in Oct 2021
Verified review

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Buena opción, limpio comido y con restaurante!
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Bastante limpio, las mucamas y porteros muy agradable, comida buena en restaurante. El telefono publicado en hoteles.com no sirve, encontre otro numero y confirme el registro.
Stayed 3 nights in Jun 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy limpio, personal muy amable, exelente ubicación
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, cómodo y bien ubicado.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy amable el personal
Stayed 1 night in May 2021
Verified review

8/10 Good

José Luis

Disliked: Cleanliness
El cesto de basura había un cubre bocas usado y al regresar la habitación estaba sin seguro?
Stayed 1 night in Apr 2021
Verified review

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Chinches en mi habitación

Es un lugar agrade le, lo desagradable es que en mi habitación había chinches
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Un hotel muy agradable que cuenta con cafetería y ensalada. Lo único que les sugiere es agregar más iluminación a los cuartos, y también ventilación.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Guille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sencillo limpio y cómodo

Un hotel con excelente ubicacion en el centro. Sencillo pero limpio y cómodo. Con todo lo necesario
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones son muy cómodas y con buena ubicación, sin embargo me tocó la habitación 212 pero
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Decepcinante.

Excelente por su ubicación centrica. Es lo unico favorable. Las habitaciones son pequeñas e incomodas. Las televisiones son del año de la canica y no funcionan. La luz es super insuficiente, una vela me alumbra más. Se nota que solo asean las habitaciones después de ser desocupadas, mientras están ocupadas ni quien se preocupe por asearlas; el baño a parte de viejo y sucio, la regadera no sirve, tuve que esperar media hora para el agua caliente, a parte de que tuve que ir hasta recepción para comunicar que no había agua caliente ya que las habitaciones no cuentan con teléfono. El estacionamiento muy pequeño, tienes que dejar la llave de tu auto en recepción porque lo más seguro es que tu auto quede estacionado detras de otros y adelante de otros. Incluyen un desayuno que solamente tiene dos opciones, o huevos con salchicha o chicharrón en salsa verde, y el pan dulce es cuenta a parte. Muy decepcionante!!!
Verified review

4/10 Poor

rogelio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Convenient location but best to avoid if possible.

ABOUT OUR STAY - We booked 4 rooms for 2 nights as we were attending a wedding in Toluca. Our party comprised 6 adults and 4 children, and we had two cars to park. PROS - Convenient location in City Center. Very close to the Cathedral, the "Arcos", and the Cosmo Vitral. All at walking distance. Room was clean and the bed was comfortable. CONS - Despite the fact that we got "refurbished rooms", the windows did not close properly in 2 of 4 rooms, the mirror was broken in one of them. There was an electricity outage for 4hrs+ that left us without water or lights. No alternate mechanisms were available (not even candles!) and no emergency lighting was available in rooms or common areas, not even stairs. The parking lot is difficult to access and poorly signaled. Despite the fact that the rate included breakfast we were refused breakfast for children unless we paid and also we were told that Sunday breakfast was not free (BTW Sunday breakfast was not different of any other day breakfast, which is just eggs, coffee, juice and nothing more). If you look at the pics of the hotel, you will note that there is only one pic of a room. There is a reason for that. Next door to the hotel there is a run-down bar (loud music until late) and the street is very noisy. This was aggravated because it was not possible to close the single-glazed windows properly. Also, Toluca is a chilly city and we got a nasty draft. The staff at front desk was not very polite (almost rude).
Verified review

6/10 Okay

adraiana

Liked: Cleanliness, staff & service, room comfort

Hotel centrico

Pros: Hotel muy cerca del centro . Hay que llevar tu # de reservación por que no estaba registrado!lo solucionaron bien, no hay agua caliente para el baño !las toallas dan lástima!precio por lo que pagas bien!desayuno rico. El desayuno si llevas niños no lo incluye.
Verified review

4/10 Poor

Erik

Disliked: Staff & service, property conditions & facilities, room comfort

Se ve mejor de lo que parece

muy regular, primero me dieron una habitación que debe tener mas de 50 años de antigüedad y bastante teticra, me cambiaron y mejoro un poco, solo por económico es posible llegar nuevamente.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel en el centro de Toluca cómodo

Hotel en el centro de Toluca, cómodo, limpio, con muy buen desayuno incluido en el precio, recomendable
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Excelente ubicacion

En la habitacion que me toco las cortinas no cubrian completamente la ventana lo que permitia entrara mucha luz a la habitacion ademas se escuchaba el ruido de la gente de otras habitaciones
Verified review

2/10 Terrible

luis

Disliked: Staff & service

EL MAL TRATO

LA RECEPCIONISTA MUY MAL TRATO NADA AMABLE Y LUEGO NO ME RESPETARON LA TARIFA QUE CONTRATE VIA INTERNET Y A LA HORA DE ACLARARLO ME REGAÑO Y ME DIJO HASTA LO QUE NO MUY CERRADA A ESCUCHAR FUE LA PRIMERA EXPERIENCIA EN ESTE HOTEL Y LA ULTIMA