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Hotel Belisana

Property class: 3

Photo gallery for Hotel Belisana

A wooden play structure with a slide and climbing wall, surrounded by greenery.
A hotel with a central courtyard, surrounded by lush greenery and palm trees.
A bathroom with a window, a sink, a mirror, and a plant in a vase.
A swimming pool with lounge chairs and umbrellas, surrounded by buildings and palm trees.
A patio with a round table and chairs, a beige umbrella, and potted plants with pink flowers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Housekeeping
The current price is AU$102
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
avenida Benito Juarez, 64, Ixtapan de la Sal, MEX, 51900
  • Place, Ixtapan Aquatic Park
    ‪2 min walk‬
  • Place, Balneario Municipal
    ‪14 min walk‬
  • Place, Nevado de Toluca National Park
    ‪50 min drive‬

Room options

View all photos for Elite Single Room

A room with a bed, a bedside table, and a vase with a plant.

Elite Single Room

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple Room

A room with two single beds, a wooden headboard, a small table, and a wall-mounted light fixture.

Classic Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Comfort Double Room, 2 Double Beds

A hotel room with two beds, each with pink bedding and pillows, a nightstand with a vase of flowers, and a framed picture on the wall.

Comfort Double Room, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Ixtapan de la Sal

Hotel Belisana places you steps from Ixtapan Aquatic Park and within a 15-minute stroll of Balneario Municipal. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and free self-parking. .A day of pampering can include massages, facials and mani/pedis. Enjoy the steam room, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a terrace and a garden. Each morning free full breakfast is offered between 8:30 AM and 11:00 AM. .Sights within a 10-minute drive of this 3-property class Ixtapan de la Sal hotel include Tonatico Municipal Pool and Our Lady of Tonatico Church.

What's nearby

  • Ixtapan Aquatic Park - 2 min walk - 0.2 km
  • Balneario Municipal - 14 min walk - 1.2 km
  • Tonatico Municipal Pool - 25 min drive - 6.4 km
  • Nevado de Toluca National Park - 50 min drive - 60.0 km
  • Zacango Zoo - 56 min drive - 63.8 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 88 min drive

Restaurants

  • ‪Restaurant San Jose - ‬2 min walk
  • ‪Los Tarros Bar - ‬5 min walk
  • ‪Meztila Gastrofonda - ‬8 min walk
  • ‪Restaurante Los Soles - ‬5 min walk
  • ‪Pepes Pizza Pasta - ‬5 min walk

About this property

Hotel Belisana

Hotel Belisana offers its guests a kids' pool, an outdoor pool, and a steam room. Public spaces have free WiFi. Free breakfast is served daily. Spa services, a terrace, and a garden are also featured at Hotel Belisana. Self parking is free.

This 3-star Ixtapan de la Sal hotel is smoke free.

  • 10 guestrooms or units
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Front desk safe
  • Terrace
  • Garden
  • No smoking on site
Hotel Belisana offers 10 accommodations. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

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The price is AU$117
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower

Entertainment

  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 8:00 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Hotel Belisana Hotel
Hotel Belisana Ixtapan de la Sal
Hotel Belisana Hotel Ixtapan de la Sal

Frequently asked questions

What is the cancellation policy at Hotel Belisana?

Hotel Belisana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Belisana?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Belisana on 4 Nov 2026 start from AU$102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Belisana?

Yep, Hotel Belisana has a free self car park.

Is there a spa on site at Hotel Belisana?

There's no onsite spa, but this property does offer services like facials.

Does Hotel Belisana have a pool?

Hotel Belisana has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Hotel Belisana have a waterslide?

No, there is no waterslide at Hotel Belisana, but Ixtapan Aquatic Park is a short 2-minute walk away.

Does Hotel Belisana serve breakfast?

You bet, free full breakfast is available daily from 8:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Belisana?

No, Hotel Belisana does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Belisana?

Check-in begins at 12:30 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Belisana?

No, pets are not allowed.

Hotel Belisana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 111 reviews
Rating 8 - Good. 28 out of 111 reviews
Rating 6 - Okay. 15 out of 111 reviews
Rating 4 - Poor. 3 out of 111 reviews
Rating 2 - Terrible. 10 out of 111 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, close to the famous Spa and water park but the big swimming pool had no water, the building and furniture are decrepit, plus there' so much noise on the street at night it's impossible to go to sleep early.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Habitaciones limpias, desayuno aceptable, personal muy amable, servicios muy buenos como spa y temazcal. Estacionamiento limitado. Cenas buenas pero limitadas a unos cuantos menús.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno estaba bien, la alberca limpia y la habitación igual aunque un poco pequeña y el baño sencillo pero limpio
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue muy agradable nuestra estancia .Todos muy amables
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
El desayuno está bien. El personal es amable. Las instalaciones del hotel muy viejas, puertas viejas, decoración fea. La habitación no tiene ventilador. En general no vale la pena el costo. No me agradó el tema que hasta las 8:00 pm para hacer check in, yo llamé para avisar que llegaría tarde,mi vuelo se retrasó un poco. Y olvidaron dejar la llave con el vigílante.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lugar agusto todo bien la verdad visitare otra vez...solo que regadera olia poquitooo...
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento techado, Personal muy amable , el desayuno sabroso, alberca grande y templada, hay wifi.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lamentablemente llegamos en la noche y una persona que estaba en la puerta no nos dejó entrar y nos dijo que si la reserva venía de booking o expidia no existía, que el personal no nos iba a recibir por qué ya no había gente y que no la tenía reportada.. en pocas palabras tuvimos que buscar más opciones a las 10 de la noche inclusive cuando teníamos correo de confirmación… por lo tanto no lo recomiendo…
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento, Habitación limpia
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super buen lugar y gente super amable recomiento
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No hay pago con tarjeta, solo efectivo o transferencia.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho hospedarnos en el Hotel Belisana ya que hicimos un viaje de chicas y nos sentimos muy seguras en muchos sentidos. La habitación así como la limpieza de las áreas comunes en general muy bien. El servicio del restaurante como sus alimentos son frescos y bien servidos. El área común de la alberca limpia, solo recomendaría que todos los camastros y sillas tengan los cojines y la alberca mantenerla con más cuidado en la higiene. El personal del hotel es muy amable, respetuosa y con excelente atención al cliente. La ubicación del hotel es muy céntrica. Muy recomendable para viajes en familia, en solitario y en pareja. El acceso al estacionamiento es seguro y techado. Por supuesto que sí volveríamos a hospedarnos en el Hotel Belisana.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy rico el desayuno Solo pediría más variedad
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
El precio es caro para lo que ofrecen, realmente pagar esa cantidad para una habitación que te da sabanas rotas y viejas, el hotel no es rustico es viejo, el internet fallaba mucho, en cuanto a las amenidades, solo se uso la alberca y puedo decir que es lo mejor del hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Me encantó la habitación, muy cómoda, amplia, limpia, tranquila. El personal muy amable y está muy cercano al Parque acuático Ixtapan de la Sal.
Habitación amplia, muy agradable con 2 camas matrimoniales
Ventanas grandes y servicio de cable.
Cuenta con un pequeño clóset
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Fueron muchos problemas. Primero, el soporte del espejo del baño de la habitación que nos dieron se rompió solo con haberlo tocado. Además, no había agua caliente en la regadera. Segundo y lo más grave fue la actitud de la persona del spa. Este fin de semana fue el carnaval de Ixtapan, y había varias sillas fuera del hotel para poder ver el carnaval. Mi esposa pidió sentarse en una silla y la trabajadora del spa, con una actitud grosera y prepotente le dijo que estaba apartada, y cuando mi esposa le pidió si le podía llevar una silla a ella, le dijo “no soy tu sirvienta”. Tercero, en la madrugada había gente fuera del hotel haciendo mucho escándalo, bajé a recepción para pedir que les dijeran que bajaran el volumen y no había nadie. Esa noche no pudimos dormir. Fue una experiencia terrible y que deja mucho que desear. Espero que pueda contactar al dueño o gerente del hotel para tratar la actitud de sus empleados directamente con quien corresponda.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ofrecen internet y sólo dieron acceso un rato el primer día después de mucha insistencia. El segundo día no dieron acceso ni por un momento por mucho que insistí . La habitación muy limpia, el restaurante con horarios muy limitados
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Personal muy amable, instalaciones ya con sus años, requiere un buen mantenimiento. El colchón muy duro, sin WiFi pero buen estacionamiento. Agua limpia en la alberca.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Instalaciones bonitas y muy buena ubicación.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones limpias, el desayuno muy buen sabor, la atención del personal excelente, lo único que estaba un poco incómodo era el colchón de la cama, ya estaba en las últimas jejeje, pero la verdad todo lo demás excelente.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La habitación estaba muy limpia.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Sin acceso a wifi
Stayed 2 nights in Nov 2025