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Best Western Plus Metepec & Suites

Property class: 3.5

Photo gallery for Best Western Plus Metepec & Suites

A multi-story building with a modern architectural design, featuring a series of balconies and large windows.
A reception area with a black reception desk, a digital screen, and a purple sofa.
A gym with a treadmill, stationary bike, and weight bench.
A breakfast setting with plates of toast, eggs, and a fruit drink.
A hotel room with two beds, a wooden chair, a small table with a phone, and a glass door leading to a bathroom.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
The current price is AU$82
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
Vialidad Solidaridad Las Torres 638, Ote San Jeronimo Chicahualco Metepec, Toluca, MEX, 50290
  • Place, San Carlos Golf Club
    ‪19 min walk‬
  • Place, Centro De Arte Y Cultura
    ‪4 min drive‬
  • Place, Town Square Metepec
    ‪4 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a chair, and a nightstand with a phone.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table, a glass shower enclosure, and a dark headboard.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two beds, a large window with curtains, a dark headboard, and a bedside table with a phone.

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a bedside table with a phone, and a glass-enclosed shower area.

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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Toluca
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
8.6 out of 10, Excellent, 1,007 reviews
The price is AU$85
includes taxes & fees
30 Oct - 31 Oct
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About the area

Toluca

At Best Western Plus Metepec & Suites you'll be 1.7 km (1.1 mi) from Centro De Arte Y Cultura and 1.8 km (1.1 mi) from San Carlos Golf Club. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Added amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of an area shuttle. .With a stay at this 3.5-property class Metepec hotel, you'll be 1.9 km (1.2 mi) from Town Square Metepec and 3.6 km (2.2 mi) from Galerias Toluca.

What's nearby

  • San Carlos Golf Club - 19 min walk - 1.6 km
  • Centro De Arte Y Cultura - 4 min drive - 1.5 km
  • Town Square Metepec - 4 min drive - 1.6 km
  • Galerias Metepec Shopping Center - 10 min drive - 4.6 km
  • Nemesio Díez Stadium - 15 min drive - 12.1 km

Getting around

  • Toluca Centro Station - 7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 21 min drive

Restaurants

  • ‪los antojos de fatima - ‬11 min walk
  • ‪Fresas Nogal - ‬11 min walk
  • ‪El Pirrus Aguachile - ‬13 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Culichi Roll - ‬10 min walk

About this property

Best Western Plus Metepec & Suites

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Metepec & Suites. Free self parking is available.

This 3.5-star Toluca hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Metepec & Suites offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Pet-friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Metepec & Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 11 years old and younger stay free per registered adult when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Metepec Hotel
Best Western Plus Metepec
Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel
Best Western Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel Toluca

Frequently asked questions

Is parking available at Best Western Plus Metepec & Suites?

Yep, Best Western Plus Metepec & Suites has a free self car park.

How much does it cost to stay at Best Western Plus Metepec & Suites?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Metepec & Suites on 31 Oct 2026 start from AU$82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Best Western Plus Metepec & Suites a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Metepec & Suites.

Does Best Western Plus Metepec & Suites serve breakfast?

Sure does, free continental breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Best Western Plus Metepec & Suites?

No, Best Western Plus Metepec & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Metepec & Suites?

Yep, you can grab a meal at Best Western Plus Metepec & Suites's onsite restaurant.

What time are check-in & check-out at Best Western Plus Metepec & Suites?

Check-in begins at 3 PM. Check-out time is 1:00 PM.

Are pets allowed at Best Western Plus Metepec & Suites?

No, pets and service animals are not allowed.

Best Western Plus Metepec & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 195 out of 653 reviews
Rating 8 - Good. 164 out of 653 reviews
Rating 6 - Okay. 116 out of 653 reviews
Rating 4 - Poor. 86 out of 653 reviews
Rating 2 - Terrible. 92 out of 653 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine but the room layout is not nice because the bathroom is kind of open, there's no full privacy
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cheap motel that even offer rooms by the hour
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

convenient for one night
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Room was dirty, blankets and towels smelled bad, restaurant isn't open and only offers breakfast early, mold in shower, gym was dirty and equipment wasn't up to date, staff was nice , the one breakfast I did have was ok not much to chose from
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good option
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good choice for one night!
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what photos look
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
H
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Good
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Good
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excw
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was really happy with the quality of the room and hotel for the price. Staff was always present and dinning staff were always fast to come see you with fresh fruit and coffee when you sit down . Noise does travel easy through the hallways so if guests are loud returning to their rooms you hear it. Would like to see face cloths in the rooms and better shower heads that don’t spray in different directions. Maybe 2-3 English Channel options
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Is to much noise at night time
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatal
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities

Accessible hotel but noisy location

Hotel is right next a busy road and the the single-pane windows do not help reducing the noise. Bed seemed old and not very comfortable, there were 5 pillows to choose from but all very thick and we prefer low pillows. We changed the room as neighbors were rude and noisy and the friendly staff tried hard to accommodate us in a room away, which was still noisy by the road traffic. Earplugs are a must in this hotel. We would not come back to this location.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view. No room service
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, pictures in the app does not apply to reality
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
We couldn’t make it because of a mechanical failure I tried to cancel the reservation, the application was useless and the phone number on the web page the same. No one answered.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Disliked: Amenities
Luces del cuarto haciendo falso contacto y por tanto parecía que se apagaban de repente. No agua caliente en regadera. No café, solo agua y tés en habitación.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo estuvo excelente me encanto
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, solamente las almohadas muy rígidas, deberían de cambiarlas
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben mejorar el nivel presión del agua de la regadera sale muy poca y tardo demasiado en salir caliente
Stayed 1 night in Jun 2026