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4.0 out of 5

"Clean and close to the station. Complimentary water every day. Small room but very comfy. " More

By a verified traveller on Thu 02 May 2019

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Hotel Description

At Ueno Hotel you'll be within just a 10-minute stroll of popular attractions like Ueno Onshi Park and Tokyo National Museum. Highlights at this hotel include in-room free WiFi and free Internet.

All 201 soundproofed rooms feature TVs, in-room massages, and safes. You'll find nice touches like slippers and free toiletries to enhance your stay. Additionally, refrigerators, hair dryers, and desks are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage, and an elevator. Continental breakfast is available daily between 7 AM and 9:30 AM.

Attractions within a 15-minute walk of this 3-star Ueno hotel include Ameya-Yokochō and Ueno Zoo.

Double Room Non-Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$44* Per night/room 19 Apr. - 20 Apr.

Twin Room Non-Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

New Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Queen Room, Non Smoking (12 sqm)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ueno Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ueno Hotel

Everyone (2)
5 out of 5
Clean and close to the station. Complimentary water every day. Small room but very comfy.

Posted by , from Sydney, Australia on 2 May 2019

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Comment from Hotel Management

3 May 2019 by Ueno Hotel

Thank you very much for your kind feedback. We have also complimentary coffee and tea in lobby. Thank you for your stayed! We look forward to see you next time :)

4 out of 5
較為遠一點, 其他是不錯的。房間整潔,浴廁面積不少。遇見過講中文的職員,所有職員也很熱心,為我們解答一些附近還境的問題。

Posted by , from Hong Kong on 16 Dec. 2017

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3 out of 5
Hotel was small but is expected in Japan. Room was relatively clean and had the amenities expected of any hotel.

Posted by on 22 May 2017

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Property Features

As a guest of Ueno Hotel, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. This 3-star Tokyo hotel is smoke free.

  • 201 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Haneda Airport (HND) (24.8 km / 15.4 mi)
  • Train station: Uguisudani Station (0.9 km / 0.6 mi)
  • Metro station: Iriya Station (0.6 km / 0.4 mi)

Room Amenities

Ueno Hotel offers 201 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: JPY 800 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ueno
  • Ueno Hotel
  • Ueno Hotel Tokyo, Japan
  • Ueno Hotel Tokyo
  • Ueno Hotel Hotel
  • Ueno Hotel Tokyo
  • Ueno Hotel Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.