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4.2 out of 5

"Great location and very helpful staff. Great location and very helpful staff. Great location and very helpful staff. " More

By a verified traveller on Sat 27 Apr 2019

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Hotel Description

Comfort Inn Tokyo Roppongi puts you in the center of Tokyo, 1.4 km (0.9 mi) from Tokyo Tower and 3.1 km (2 mi) from Tokyo Imperial Palace. Highlights at this hotel include in-room free WiFi and free Internet.

All 114 rooms feature flat-screen TVs with digital channels, and you can enjoy in-room massages, safes, and hair dryers. You'll find nice touches like slippers and free toiletries to enhance your stay. Refrigerators, phones, and desks are also available. Change of towels is available on request.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Other amenities include laundry facilities, multilingual staff, and luggage storage. There's also the convenience of self parking.

With a stay at this 3-star Roppongi hotel, you'll be 3.2 km (2 mi) from Shinjuku Gyoen National Garden and 4.3 km (2.7 mi) from Meiji Jingu Shrine.

Comfort Inn Tokyo Roppongi ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Tokyo Roppongi

Everyone (12) Couples (3) Family (4)
5 out of 5

Posted by on 25 Sep. 2019

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4 out of 5
Great location and very helpful staff. Great location and very helpful staff. Great location and very helpful staff.

Posted by on 27 Apr. 2019

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Comment from Hotel Management

5 May 2019 by Front desk/ Saori

Thank you for taking the time to share the feedback. We are glad for being able to have your positive rating. We will make further efforts in providing better service. Thank you again for your stay and comment. We all look forward to welcoming you again on your next visit to Tokyo. Sincerely, the b tokyo roppongi Front Desk Saori Satake

4 out of 5
Great value, decent size room, 24 hour staff, well priced buffet breakfast and close to Roppongi station/shopping centre.

Posted by on 17 Dec. 2018

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Comment from Hotel Management

20 Dec. 2018 by saori

Thank you for taking the time to share the feedback. We are glad for being able to have your positive rating. We will make further efforts in providing better service. Thank you again for your stay and comment. We all look forward to welcoming you again on your next visit to Tokyo. Sincerely, the b tokyo roppongi Front Desk Saori Satake

4 out of 5

In the heart of Roppongi

Spacious central hotel not even minutes walk from the Roppongi train station. Minute walk to the heart of Roppongis bars, clubs and restaurants. Great vibe around the streets. The room is spacious for Tokyo with comfy bed and decent sized bathroom.

Posted by , from Auckland, NZ on 21 Aug. 2017

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Comment from Hotel Management

31 Aug. 2017 by the b tokyo roppongi

Thank you for the feedback, we are delighted to learn you enjoyed your stay at the b tokyo roppongi. As you mentioned location is very convenient, easy to explore roppogi area and other areas in Tokyo too. We are also pleased you liked our Simmons bed for good night sleep. We continually do our utmost to make each hotel stay comfortable, thus we all look forward to welcoming you again in the future.

4 out of 5
It's in a great location and the staff were very helpful and friendly. The room was very small so it was a bit awkward with my luggage but the bathroom was spacious and everything was very clean.

Posted by on 4 Sep. 2016

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Comment from Hotel Management

18 Sep. 2016 by Sumire Yokogawa / Frontdesk Clerk

Dear Anonymous Thank you very much for staying at the b roppongi and sharing your experience with us. We apologize for the awkward with your luggage. We regret that we were not able to recommend suitable room which has enough space to your luggage. Actually there are varieties of room type (10sqm-31sqm), so we hope we can suggest suitable room for you next time. However we are really pleased to see your kind comment about our staffs and rooms. We will keep doing our best to offer the best service to our guest from now on. We hope to seeing you again in the near future. Best regards, Sumire Yokogawa the b roppongi

4 out of 5
Pros: Very close to some great areas galleries, Mid Town, great eating and drinking. You get the real sense that you are in a major city.
Cons: Very limited space in the room, no significant colthes-hanging space. Just a place to crash.
Location: Outstanding
Facilities: Modest; Value: Acceptable price; Service: Polite; Cleanliness: Spick and span; Once you get the knack of the metro and JR lines, it is easily accessible to other important districts.

Posted by , from Japan on 5 Jan. 2015

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3 out of 5
Pros: Close to train station
Cons: Room too small. Fit two beds and no space left. Room is too expensive
staff not polite

Posted by on 17 Dec. 2014

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3 out of 5

Posted by , from Australia - NSW - Sydney on 7 Nov. 2014

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5 out of 5
Pros: Location. Very close to subway lines, shops resturants. In the middle of the nightlife, yet also good for a family.Breakfast was included in the rate.
Cons: Can't complain about anything.
Cleanliness: Immaculate; Staff polite and helpful. Good access from Narita airport via the bus to the ANA hotel, than a 10 min walk to the B. Area felt very safe.

Posted by , from Australia - NSW - Regional NSW on 21 Jan. 2014

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5 out of 5
Pros: Location, quiet - room was at the back of the hotel. Very helpful staff making train bookings for me. Overall, a good choice with breakfast included.
Location: Close to everything, Subway 40 metres walk.
Facilities: Good; Value: Affordable; Cleanliness: Spotless; A good budget choice in the middle of the night life district. Resturants everywhere!

Posted by , from Australia - NSW - Regional NSW on 18 Jan. 2014

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Property Features

As a guest of Comfort Inn Tokyo Roppongi, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. The business-friendly Comfort Inn Tokyo Roppongi also features a safe deposit box at the front desk, an elevator, and a water dispenser. Parking is available for a fee. This 3-star Tokyo hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 9 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Shinanomachi Station (2.6 km / 1.6 mi)
  • Metro station: Roppongi Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn Tokyo Roppongi offers 114 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Bathtub or shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Meals are not included in the room rate for children included in the reservation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property will not accept any online purchase deliveries. All commercial goods or online purchase and gift deliveries must be accepted by in-house registered guests personally. The property cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 2300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • the b Roppongi, Hotel
  • the・b Roppongi, Hotel
  • the b roppongi
  • the b tokyo roppongi
  • Comfort Tokyo Roppongi Tokyo
  • Comfort Inn Tokyo Roppongi Hotel
  • Comfort Inn Tokyo Roppongi Tokyo
  • Comfort Inn Tokyo Roppongi Hotel Tokyo

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.