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Hotel Comfact

2.5 star property

Photo gallery for Hotel Comfact

Front of property
Hallway
Restaurant
Deluxe Twin Room, Non Smoking
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is AU$71
6 July - 7 July

Explore the area

View map
3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004
  • Place, Kitchen Town
    ‪9 min walk‬
  • Place, Ueno Park
    ‪11 min walk‬
  • Place, Sensoji Temple
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Single Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Double Room, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Tokyo

Hotel Comfact puts you in the centre of Tokyo, 1.6 km (1 mi) from Sensoji Temple and 3.2 km (2 mi) from Tokyo Skytree. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a rooftop terrace and a 24-hour front desk. Other amenities include luggage storage, a front desk safe and a lift. Self-service breakfast is available daily between 7:00 AM and 9:00 AM. .With a stay at this Taito hotel, you'll be 3.7 km (2.3 mi) from Tokyo Dome and 5 km (3.1 mi) from Tokyo Imperial Palace.

What's nearby

  • Kitchen Town - 9 min walk - 0.8 km
  • Ueno Park - 11 min walk - 0.9 km
  • Tokyo National Museum - 12 min walk - 1.1 km
  • Ueno Zoo - 15 min walk - 1.3 km
  • Sensoji Temple - 18 min walk - 1.5 km

Getting around

  • Iriya Station - 4 min walk
  • Uguisudani Station - 7 min walk
  • Tokyo (HND-Haneda) - 44 min drive

Restaurants

  • ‪24会館 上野店 - ‬2 min walk
  • ‪麺処 晴 - ‬3 min walk
  • ‪華府 - ‬5 min walk
  • ‪珈琲紫 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬4 min walk

About this property

Hotel Comfact

There's a restaurant on site. Public spaces have free WiFi. Hotel Comfact also features a rooftop terrace, a front desk safe, and a lift.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 88 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Comfact offers 88 air-conditioned accommodations with laptop-compatible safes and complimentary bathrobes. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
4.0 out of 5, Very good, 1,001 reviews
The price is AU$88
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 per person
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Comfact Tokyo
Comfact Tokyo
Hotel Comfact Hotel
Hotel Comfact Tokyo
Hotel Comfact Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Comfact?

Hotel Comfact offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Comfact?

As of 4 July 2026, prices found for a 1-night stay for 2 adults at Hotel Comfact on 6 July 2026 start from AU$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Comfact?

The closest beach to Hotel Comfact is Odaiba Beach Park (9.7 km).

Does Hotel Comfact serve breakfast?

Yep, self-service brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Comfact?

No, Hotel Comfact does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Comfact?

Yep, you can grab a meal at Hotel Comfact's onsite restaurant.

What time are check-in & check-out at Hotel Comfact?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Comfact?

No, pets are not allowed.

Hotel Comfact Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 132 reviews
Rating 8 - Good. 44 out of 132 reviews
Rating 6 - Okay. 34 out of 132 reviews
Rating 4 - Poor. 16 out of 132 reviews
Rating 2 - Terrible. 9 out of 132 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jmyr

Liked: Staff & service, amenities
Friendly and helpful staff
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

For a person that is there to just sleep and get up and travel. Then come back to sleep. This is the place.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Frances

Disliked: Property conditions & facilities
Double room was very small for two people with luggages.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jhonatan isac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Keanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The room was very neat and nice. Very comfortable. The door must be a little thin, though, because it is a bit easy to hear the noise from outside. The breakfast lounge is lovely and cozy.
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities
Room smelled strange. Bathroom smelled of mildew entire three days of my stay. Left the fan on to make sure it exhausted out of the room and not into the bedroom area. Took a photo where it was growing in the area behind the basin
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

warod

Liked: Amenities
Disliked: Cleanliness
My room is on 10th floor. There is a sound problem from restuarant on 11th floor. And room floor has a lot of dust.
Stayed 7 nights in Nov 2024
Verified

6/10 Okay

Emilie

Liked: Property conditions & facilities, room comfort
Booked too fast and didn’t notice it was a smoking room which was not nice and very bad. The room carpet was dirty in between floor and wall, but everything else was okay. Receptionist wasn’t really bilingual and not rude but not friendly either.
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a scam, fake room size, very small and dirty.

This hotel is so so so bad. They lie about the room size, is way smaller then they said. Very dark, no light, they try to hide all the dirty things, and it’s a very dusty room. Not user friendly at all, bad design, you have no place to put any clothes inside the toilet. Is a Chinese company anyway. Just think by yourself.
Stayed 5 nights in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
First of all, THIS HOTEL USES FLAT SHEET UNDER THE QUILT instead of duvet cover! You can see stain, blood and lipstick on the quilt. This is really unacceptable for a hotel with this price tag. Second, THIS HOTEL LOCATES NEXT TO A FUNERAL PARLOUR, with corpse storage service inside the parlor. The society is abnormally quiet. The acoustic insulation is kinda poor with knocking and hammering sound at midnight. The air conditioning is great, however a noisy cracking sound often bursts out from false ceiling, probably from the refrigerant pipes, which makes sleeping quality poor. There is a window with translucent coating. Do not open it, because its facing to the adjacent funeral parlor. There is a blue LED feature light (cant turn off, can only dim) installed on window sill. Wonder oif the light portal is some sort of chinese "feng shui" setup. Overall, the atmosphere is really creepy, do not book this hotel if you have any worries. This hotel is run by a chinese corporation, targeting mainland customer. Dont expect the service is as polite as japanese. Therefore the service is kind of replusive for any other foreigners and domestic japanese visitors. However, apart from its creepyness, the room is nice, clean and functional. The amenities are okay but not comparable to other hotels in tokyo with same price tag.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Charlotte

Disliked: Cleanliness
Ekstremt små værelser. Badeværelset var rent men værelset var beskidt. Lugt ikke så god. Ingen vindue. Okay hvis man har brug for et billig overnatning. God lokation for Narita lufthavn. Gode senge.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

YI JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離上野車站有點遠

早餐簡單飯店離上野車站15分至20分
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Kamer-Yasin

Liked: Staff & service, amenities
Disliked: Cleanliness
Das Zimmer war etwas staubig und hatte Flecken auf dem Stoffboden. Die Ausstattung des Zimmers an sich war zufrieden stellend. Die Lage ist Top. Bahnhof Ueno ist in 10 Minuten zu Fuß erreichbar.
Stayed 11 nights in May 2025
Verified

8/10 Good

はるか

Liked: Cleanliness, amenities
洗面所の流れが悪かったのが気になりました。朝食をつけていたのですが終了間際だったせいかご飯もパンもなくて残念でした。もう少し余裕があるは配膳にしたほうが良いと思います。
Stayed 1 night in Mar 2025
Verified

6/10 Okay

えんどうみき

前日に宿泊した人の靴下が、ベッド下に転がっていた。スキンケアなどのアメニティなどは一切なく…残念でした。
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Natchanon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
- ค่าพักค่อนข้างถูกให้ย่าน Ueno - พนักงานให้การต้อนรับดี ใส่ใจมาก - โรงแรมเชื่อมต่อกับร้านขายยา ค่อนข้างสะดวก - ที่พักห่างจากสถานีรถไฟไกลระดับหนึ่ง ประมาณ 800 ม. ถึง 1 กม. - ห้องพักค่อนข้างแคบ และฝุ่นในห้องค่อนข้างเยอะมาก คงเป็นเพราะพื้นห้องที่เป็นพรมทั้งห้องมันทำความสะอาดยาก
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

リサ

上の階やとなりの音がうるさかった
Stayed 1 night in Feb 2025
Verified

8/10 Good

ひろし

Liked: Cleanliness
上野公園に行くのにべんり
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Yuria

Disliked: Cleanliness, amenities, property conditions & facilities
お風呂のカーテンが臭かった、お風呂の天上に髪の毛がついていた。それがなければ値段相応かなと思った。
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

ヒデトシ

Liked: Cleanliness, staff & service, property conditions & facilities
ストレス無く、普通に気持ちよく過ごせました。
Stayed 2 nights in Oct 2024
Verified

8/10 Good

ミキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前見た口コミで、ホコリ等の指摘を見ましたので、正直期待して居ませんでしたが、あれは間接照明の為、ホコリが舞って見えてしまうのは避けられない状況かと思います。 が、清潔ですし、間接照明でオシャレでもあり今後も利用させていただきたいホテルでした。
Stayed 1 night in Oct 2024
Verified

4/10 Poor

ミハル

Disliked: Staff & service
INのときのじょせい
Stayed 1 night in Oct 2024
Verified

8/10 Good

カケル

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も綺麗でした
Stayed 1 night in Oct 2024
Verified

6/10 Okay

KOUJI

Disliked: Cleanliness, property conditions & facilities, room comfort

色々と不便でした

禁煙の部屋でしたが臭いがしました。シャワー室の床にピンクのカビ（？）清潔とは言えないです。コインランドリーはなくかなり遠くなるのが不便。そして何より想定より上野駅からはだいぶ遠いです。
Stayed 1 night in Oct 2024