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4.5 out of 5

"Good location for my meetings and close the station " More

By a verified traveller on Sat 23 Mar 2019

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Hotel Description

HOTEL MYSTAYS PREMIER Hamamatsucho places you in the center of Tokyo, within just a 15-minute stroll of Shiki Theatre JIYU and Tokyo Bay. Highlights at this hotel include a restaurant and in-room free WiFi.

All 120 rooms feature TVs, coffee/tea makers, and in-room massages. In-room dining is easy with amenities like refrigerators and room service. Additionally, safes and free toiletries are available.

The restaurant, Morimoto, serves Japanese cuisine and is open for breakfast, lunch, and dinner. Additionally, you'll find free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Full breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 3.5-star Hamamatsucho hotel include Tokyo Tower and Shiba Park.

Comfort King Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$68* Per night/room 20 Sep. - 21 Sep.

Comfort Room with Extra Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin, Non Smoking (with Extra Bed), Eco Plan - No Linen Services

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Deluxe Twin, Non Smoking (with Extra Bed)

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Comfort Room with Extra Bed, Non Smoking, Eco Plan - No Linen Services

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

HOTEL MYSTAYS PREMIER Hamamatsucho ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HOTEL MYSTAYS PREMIER Hamamatsucho

Everyone (8) Family (2)
4 out of 5
Good location for my meetings and close the station

Posted by on 23 Mar. 2019

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4 out of 5
The hotel is well situated in a less hectic part of Tokyo. It's a short walk from Hamamatsucho Station (this is the only one close by we used) to the hotel. This station is 3 stops (from memory) from Tokyo Station heading toward Shinagawa on the Yamanote Line. We managed the walk to the hotel fine with 2 kids and luggage (flat and not too many people once you clear the station traffic). Turn left when you head out of the station (exiting on the western side), cross at the first set of lights on the right (not far from the station) and keep walking almost to the end of the street, it's on the left. The breakfast was good - plenty to eat but probably not the best buffet we've ever eaten at but better than searching for somewhere to eat first thing in the morning. The kids loved "handy" the complimentary mobile phone for your stay and the robot in the foyer which you could ask questions of. The room was a tight fit for 4 mainly because they put 2 double beds and one large single bed - 2 doubles would have been ok. The only complaint was the pillows which were really hard but otherwise the bed was comfortable. The bathroom is very well equipped with toiletries (toothbrush, toothpaste, small hairbrush even facial cleanser, toner and moisteriser). The room also included PJ's for all (although the pants didn't quite fit my husband- the tops were huge and could be worn as a nightie). The hotel staff were all lovely, professional and helpful. I would stay here again.

Posted by on 27 Jan. 2019

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4 out of 5
Great hotel. Good location. A little challenging with a family of 5 in one room. Free phone was a bonus.

Posted by on 22 Jan. 2019

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Comment from Hotel Management

17 Mar. 2019 by HOTEL MYSTAYS PREMIER Hamamatsucho, Chikawa

Dear Guest, Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking your time to leave a comment. As for your comment, free phone service has finished on March. We hope you enjoyed your stay with us and we look forward to welcoming you back again soon. Sincerely, HOTEL MYSTAYS PREMIER Hamamatsucho, Chikawa

4 out of 5

Posted by on 5 Jan. 2019

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4 out of 5
Extremely clean, very courteous and helpful staff. Great area, close to variety of reasonably priced and delicious food.

Posted by , from Brisbane on 29 Oct. 2018

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5 out of 5

First Traditional accommodation experience

Pros: The staff, the room and the en-suite t toilets and the gowns they give you. beds were comfortable too. Transfer to train station when we left.
Cons: Have a private shower available and better availability for shower times.
Location: was close enough to the centre of town to walk easily.
First time staying in a proper traditional Japanese motel. Staff were friendly and helpful even with very limited English spoken by a few of them. The shared bathrooms with limited access times were a bit of a surprise as we turned up after walking for quite a while on a hot day hoping for a cool shower, but we probably should have researched this when we booked. luckily we don't have tattoos either! The room was small but big enough if you kept the bed folded during the day, and the gown supplied with the room were very comfortable, even to sleep in. The shared bathroom was quite confronting for my teenage daughter but we ended up with the room to ourselves so she survived.

Posted by on 15 Oct. 2017

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5 out of 5
Great. Could do with a place for smoking though. Just adding more words because it's asked me to

Posted by on 11 Oct. 2017

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5 out of 5

Lovely clean hotel, excellent for transport.

Had a lovely stay here, the hotel is nice and clean, the room a little small but, hey, if you're spending too much time in your room, you're not having a good holiday! It's in a great position, nice quiet part of Tokyo but at a big transport hub which we were able to travel everywhere around Tokyo easily.

Posted by , from Sydney on 29 Sep. 2017

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4 out of 5

Comfortable hotel in great location

Great location, short taxi from Tokyo station or adjacent to JR and subway. Room very comfortable, pillows were pretty hard though !!

Posted by on 9 Jul. 2017

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5 out of 5

Nice place close to the Jr station

Great place, good breakfast and confortable rooms. Walking distance to Hamamatsucho station.

Posted by on 3 Apr. 2017

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Comment from Hotel Management

22 Apr. 2017 by HOTEL MYSTAYS PREMIER Hamamatsucho Front:Oguchi

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

About the HOTEL MYSTAYS PREMIER Hamamatsucho

Location 1-8-5 Hamamatsucho, Tokyo, Tokyo-to 105-0013

Property Features

There's a restaurant on site. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and dry cleaning/laundry services are also featured at HOTEL MYSTAYS PREMIER Hamamatsucho. Parking is available for a fee. This 3.5-star Tokyo hotel is smoke free.

  • 120 guestrooms or units
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Train station: Hamamatsucho Station (0.5 km / 0.3 mi)
  • Metro station: Daimon Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

HOTEL MYSTAYS PREMIER Hamamatsucho offers 120 accommodations with safes and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and toilets with an electronic bidet. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Safe
  • Toiletries (free)
  • Toilet with electronic bidet
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 9:30 AM.

Morimoto - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property provides air conditioning from mid-April to October 31, and heating from October 31 to mid-April. Dates subject to change without notice.

Breakfast is not included in the Breakfast rate for children ages 4-6.

This property's restaurant closes at 8 PM. Food orders are accepted until 7 PM.

A scheduled building inspection will take place on September 17, 2021, from 9 AM to 3 PM. During this time inspectors may need to enter guestrooms.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety


Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between JPY 1400 and JPY 1400 per person (approximately)
  • Self parking fee: JPY 1620 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mystays Premier Hamamatsucho
  • HOTEL MYSTAYS PREMIER Hamamatsucho Hotel
  • HOTEL MYSTAYS PREMIER Hamamatsucho Tokyo
  • HOTEL MYSTAYS PREMIER Hamamatsucho Hotel Tokyo

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.