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4.4 out of 5

"Great location close to train, great restaurants and bars would definitely recommend. " More

By a verified traveller on Thu 27 Feb 2020

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Executive Queen Room, Non Smoking, High Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$116* Per night/room 1 Sep. - 2 Sep.

Executive Queen Room Non Smoking (1 Person)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Executive Twin Room with Sofa Bed, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max

Executive Twin Room, Non Smoking, City View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Room, Non Smoking (Room types cannot be chosen)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max

Queen Room with Terrace, Non Smoking (4th Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

At Candeo Hotels Tokyo Roppongi you'll be within just a 10-minute stroll of popular attractions like Roppongi Hills and Tokyo Midtown. Highlights at this hotel include a restaurant and in-room free WiFi.

Flat-screen TVs and hair dryers are featured in all 149 rooms. Nice touches to enhance your stay include soaking tubs and slippers, while premium linens invite a good night's rest. Additionally, refrigerators and free toiletries are available.

This hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Other amenities include laundry facilities, multilingual staff, and luggage storage. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM.

Attractions within a 20-minute walk of this 3.5-star Roppongi hotel include Tokyo Tower and Mori Art Museum.

Candeo Hotels Tokyo Roppongi ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candeo Hotels Tokyo Roppongi

Everyone (4) Couples (1) Family (1)
5 out of 5
Great location close to train, great restaurants and bars would definitely recommend.

Posted by on 27 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by CANDEO HOTELS Tokyo Roopongi Sakamoto

Dear guest Thank you for having stayed with our hotel. It is good to have great time in our location. We wish your coming back. Thank you, best regards,

4 out of 5
Constant emails were annoying informing me about children when clearly I didn’t have any. also web site for hotel guaranteed lowest price but this was not correct at all. Also the spa was closed from 11am to 3 pm which was annoying

Posted by on 8 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by CANDEO HOTELS Tokyo Roopongi

Dear guest Thank you for having stayed at our hotel. We are very sorry that there were something annoying you. The e-mails are automatically sending to all the guests who makes the reservation because sometimes we have trouble about that written in that email. We have the menbership benefit (the check-in drink and late and early check in for one hour, free breakfast for pratinum menber...) for the reservstion from official homepages. Additionally, sometimes the other site have the campaign and sale by the website.So in totally it is best price from official homepages. We need to clean the spa because many guests use the spa everyday. We would love to all guests be able to use the clean spa Thank you for your understanding. We will do brush up our service. We are waiting for your coming back to Japan and staying at our hotel.

4 out of 5
Location great.....................................

Posted by on 2 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by CANDEO HOTELS Tokyo Roopongi

Dear Wotif Thank you very much for your feedback. We are appreciate your feedback and hope to see you again in our hotel. Thank you.

5 out of 5
Great location, very clean and new. I would recommend this hotel and stay there again

Posted by on 8 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by Front Staff: Sevan Anabi

Thank you for the great feedback, and we will be waiting for you in your next visit. Best regards, Front Staff: Sevan Anabi

4 out of 5

Posted by on 9 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Linda

Thank you for taking the time to leave a review. We are happy you enjoyed your stay! Please think of us if you are ever in Tokyo again. Best regards, The front staff

4 out of 5

Posted by on 27 Nov. 2018

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4 out of 5

Close to metro and art galleries and museums

In a great location. Has two washer/dryers which was very good for those staying longer in Japan. Plenty of good restaurants nearby and very short walk to Metro railway station. Would stay again. Rooms small by international standards but roomy by Japanese standards.

Posted by on 13 Aug. 2018

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5 out of 5
Terrific hotel, great location, helpful and friendly staff, room is small but lovely and has all you need, spa upstairs is excellent. Will be staying here again and highly recommend.

Posted by on 29 May 2018

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About the Candeo Hotels Tokyo Roppongi

Location 6-7-11 Roppongi, Minato-ku, Tokyo, 106-0032

Property Features

There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Tokyo Roppongi. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 149 guestrooms or units
  • 16 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hamamatsucho Station (2.9 km / 1.8 mi)
  • Metro station: Roppongi Station (0.2 km / 0.1 mi)

Room Amenities

Candeo Hotels Tokyo Roppongi offers 149 air-conditioned accommodations with slippers and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Candeo Hotels Tokyo Roppongi has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Candeo Hotels Tokyo Roppongi

Policies

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 1100 for adults and JPY 880 for children (approximately)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candeo Hotels Tokyo Roppongi Hotel
  • Candeo Hotels Hotel
  • Candeo Hotels
  • Candeo Hotels Tokyo Roppongi Hotel
  • Candeo Hotels Tokyo Roppongi Tokyo
  • Candeo Hotels Tokyo Roppongi Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.